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Grand Hotel

3.5 star property
3.5-star Edwardian hotel near Mumbai International Cruise Terminal, connected to a shopping center

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Photo gallery for Grand Hotel

Lobby
Property video
Exterior
Interior
Executive Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Air conditioning
  • Room service

Explore the area

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
  • Colaba Causeway
    ‪19 min walk‬
  • Wankhede Stadium
    ‪2 min drive‬
  • Gateway of India
    ‪6 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪20 min drive‬

Room options

View all photos for Semi Suite

Semi Suite

Semi Suite

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

About the area

Mumbai

Fort stay.Your stay at this Fort hotel places you within 2 miles (3 km) of Mumbai International Cruise Terminal and Crawford Market. Chhatrapati Shivaji Maharaj Museum and Jehangir Art Gallery are also within 2 miles (3 km).

What's nearby

  • Mumbai International Cruise Terminal - 5 min walk - 0.4 km
  • Colaba Causeway - 19 min walk - 1.6 km
  • Wankhede Stadium - 2 min drive - 2.0 km
  • Marine Drive - 2 min drive - 2.0 km
  • Gateway of India - 6 min drive - 2.4 km

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • CSMT Station - 12 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive

Restaurants

  • ‪Canara Restaurant - ‬6 min walk
  • ‪Cafe Universal - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪Britannia and Company Restaurant - ‬3 min walk

About this property

Grand Hotel

3.5-star Edwardian hotel near Mumbai International Cruise Terminal, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4975 square feet (462 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Grand Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mumbai hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 4 levels
  • 4975 sq ft of conference space
  • 462 sq m of conference space
  • Built in 1922
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel offers 69 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Hindi

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 977 reviews
The price is CA $93
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 650 for adults and INR 650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 650 for adults and INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 213 reviews
Rating 8 - Good. 86 out of 213 reviews
Rating 6 - Okay. 30 out of 213 reviews
Rating 4 - Poor. 14 out of 213 reviews
Rating 2 - Terrible. 11 out of 213 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aliaputri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel option for the area. Would come back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Shubheksha

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 1 night in Mar 2025

6/10 Okay

Konstantin

Business traveller
Liked: Cleanliness, staff & service

Not "Grand" in Grand hotel

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.
Stayed 8 nights in Feb 2025

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

DHARMESH

Stayed 1 night in Feb 2025

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariam

Stayed 4 nights in Jan 2025

2/10 Terrible

Kourosh, Maple

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
Stayed 4 nights in Jan 2025

8/10 Good

Charles-Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Alafiya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Walid

Stayed 3 nights in Dec 2024

8/10 Good

Ruiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Padma

Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024

8/10 Good

Matthieu

Liked: Staff & service
Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveller
I enjoyed my stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Business traveller
Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024