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"Advertised that there is a whirlpool pool tub which there is but no drain stop to hold the water in " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

Groton guestrooms with free WiFi

In Groton

Within 3 miles (5 km) of this Groton hotel, you'll find Fort Griswold Battlefield State Park and Naval Submarine Base New London. The Submarine Force Library and Museum and Bluff Point State Park are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 45 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include free local calls, hair dryers, and desks.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$73* Per night/room 17 Jan. - 18 Jan.

Luxury Studio Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gold Star Inn & Suites ratings based on 23 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Gold Star Inn & Suites

Everyone (9) Couples (10) Family (7)
3 out of 5
Beautiful little cottage type inn. Very very dated inside. The bathroom was falling apart.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by chet August 2, 2019

Thank you for staying at Gold Star Inn & Suites

1 out of 5
Should have believed negative reviews- This is the most Disgusting hotel I have ever stayed in

Posted by on 3 May 2019

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Comment from Hotel Management

9 May 2019 by response from chet on may 8.2019

thank you for taking the time to complete our survey recent hotel on behalf of our entire team i wold like to apologize for failing to exceed your expectations important to

3 out of 5
Advertised that there is a whirlpool pool tub which there is but no drain stop to hold the water in

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by chet on feb 23, 2020

we're sorry you were unhappy - we' ll work hard to fix issue you thanks for letting us know

3 out of 5
Outdated and kinda ran down, should really do some remodeling with more than caulking.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by chet February 16,2020

We're sorry that you unhappy.

5 out of 5
It was nice, clean and I didn't expect it to have a kitchenette and an apartment sized fridge. Spacious and comfortable and an Honest staff after leaving my wallet. Thanks again

Posted by on 1 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by chet, janu 3, 2020

we appreciate the great review we are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time thank you again for review!

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by chet on Oct. 20, 2019

Thanks for staying at Gold Star Inn & Suites.

1 out of 5
would have given this place 3stars But the womwn at the front desk was soo rude and told me "Its Not Her Problem"! We checked in Saturday afternoon to a jacuzzi tub delux room. The tub qas in the bathroom and not out in the main room like i confirmed afterbooking, ok thats fine, still fun. Its an old outdated place But if you just looking for a place to crash for the night, it works and clean sheets. We had a nice sitting area with tv and could hold several people for company. We woke up and wanted to use the Jacuzzi tub and relax prior to our say starting. We filled the water up and noticed the discolor. After letting the tub fill and the water changing more dramatically in color, we were NOT GETTING IN OR SHOWERING! the water was all rusty and even tasted nasty brushing our teeth before noticing. We packed up our bags and i went to check out to try and get my Upgrade refund back. Now its only $30 from the room we had to the room with the tub. I showed the same woman at the counter and said can i please be refunded as we could not shower nor use this tub. SHE was soo rude and hostile. I payed for the hot tub and we cant even use it. She said she would go clean it. It wasnt dirty it was the Water was all rusted and not suitable to wash in. After further debate she tells me it is NOT HER PROBLEM... If you plan to shower while you stay at a hotel THIS IS NOT THE PLACE!!!

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by chet on October 7, 2019

We're sorry if you didn't enjoy it.

2 out of 5
You get what you pay for: An older inn, poorly maintained, and lacking basic updates and maintenance. Despite that, it was as clean as it could be. You could tell that while the maintenance seems to be being done by someone with a cordless drill and a box of drywall screws, the cleaning was being taken care of. The couch in the suite was disgusting and stained. It really needs nothing short of being taken out and burned. The tile steps around the tub are held down by sealing caulk. They wobble terribly. The switch plates for the fixtures are loose and stained. The plumbing access port is simply hanging in place. The bar for the shower curtain is nearly ripped out of the wall. The bed is rock hard and uncomfortable. We had a suite, with a sink, a microwave, and a toaster oven, and two refrigerators. Both seemed to work. At first we thought the one in the kitchen area was a dishwasher. The front desk has a sheet of plexiglass over it. Screwed in with two drywall screws. We had a reservation for a king room, but the girl at the front desk upgraded us (without our asking) to the jacuzzi suite. There is NO breakfast. At. All. It was a cheap place, easily drive-able to all the places we wanted to be. But in all honesty: do yourself a favor and spend a little more for a hotel room that has seen a better investment in updates, and maintenance.

Posted by , from Travelling on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by chet on September 30, 2019

We sorry if you were unhappy.

3 out of 5
It was very dirty one of the owners sitting in the waiting room while you check in talkin extra loud in the phone you can't even hear the clerk

Posted by on 6 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by chet on September 8, 2019

We're so sorry, we apologize

3 out of 5
I liked how the room was separate from the living space. But it was kind of outdated & stuffy at times.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by chet August 26, 2019

We're sorry if you were unhappy, thanks for letting us know

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Gold Star Inn & Suites also features laundry facilities and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this Groton hotel.

  • 45 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: T.F. Green Airport (PVD) (76.6 km / 47.6 mi)
  • Train station: New London Union Station (7.2 km / 4.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Gold Star Inn & Suites offers 45 air-conditioned accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Groton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Econo Lodge Groton
  • Econo Lodge Inn Groton
  • Gold Star Inn Groton
  • Gold Star Inn & Suites Hotel
  • Gold Star Inn & Suites Groton
  • Gold Star Inn & Suites Hotel Groton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.