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"The room was clean enough, very large and spacious, but very dated with some areas in need of repair. Since this hotel allows smoking in some rooms, ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Groton guestrooms with free WiFi

In Groton

Within 3 miles (5 km) of this Groton hotel, you'll find Fort Griswold Battlefield State Park and Naval Submarine Base New London. The Submarine Force Library and Museum and Bluff Point State Park are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A safe deposit box and laundry facilities are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 45 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$65* Per night/room 3 Feb. - 4 Feb.

Luxury Studio Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gold Star Inn & Suites ratings based on 28 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Gold Star Inn & Suites

Everyone (9) Couples (8) Family (6)
3 out of 5
Beautiful little cottage type inn. Very very dated inside. The bathroom was falling apart.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by chet August 2, 2019

Thank you for staying at Gold Star Inn & Suites

1 out of 5
Should have believed negative reviews- This is the most Disgusting hotel I have ever stayed in

Posted by on 3 May 2019

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Comment from Hotel Management

9 May 2019 by response from chet on may 8.2019

thank you for taking the time to complete our survey recent hotel on behalf of our entire team i wold like to apologize for failing to exceed your expectations important to

5 out of 5
It was nice, clean and I didn't expect it to have a kitchenette and an apartment sized fridge. Spacious and comfortable and an Honest staff after leaving my wallet. Thanks again

Posted by on 1 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by chet, janu 3, 2020

we appreciate the great review we are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time thank you again for review!

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by chet on Oct. 20, 2019

Thanks for staying at Gold Star Inn & Suites.

1 out of 5
would have given this place 3stars But the womwn at the front desk was soo rude and told me "Its Not Her Problem"! We checked in Saturday afternoon to a jacuzzi tub delux room. The tub qas in the bathroom and not out in the main room like i confirmed afterbooking, ok thats fine, still fun. Its an old outdated place But if you just looking for a place to crash for the night, it works and clean sheets. We had a nice sitting area with tv and could hold several people for company. We woke up and wanted to use the Jacuzzi tub and relax prior to our say starting. We filled the water up and noticed the discolor. After letting the tub fill and the water changing more dramatically in color, we were NOT GETTING IN OR SHOWERING! the water was all rusty and even tasted nasty brushing our teeth before noticing. We packed up our bags and i went to check out to try and get my Upgrade refund back. Now its only $30 from the room we had to the room with the tub. I showed the same woman at the counter and said can i please be refunded as we could not shower nor use this tub. SHE was soo rude and hostile. I payed for the hot tub and we cant even use it. She said she would go clean it. It wasnt dirty it was the Water was all rusted and not suitable to wash in. After further debate she tells me it is NOT HER PROBLEM... If you plan to shower while you stay at a hotel THIS IS NOT THE PLACE!!!

Posted by on 6 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by chet on October 7, 2019

We're sorry if you didn't enjoy it.

2 out of 5
You get what you pay for: An older inn, poorly maintained, and lacking basic updates and maintenance. Despite that, it was as clean as it could be. You could tell that while the maintenance seems to be being done by someone with a cordless drill and a box of drywall screws, the cleaning was being taken care of. The couch in the suite was disgusting and stained. It really needs nothing short of being taken out and burned. The tile steps around the tub are held down by sealing caulk. They wobble terribly. The switch plates for the fixtures are loose and stained. The plumbing access port is simply hanging in place. The bar for the shower curtain is nearly ripped out of the wall. The bed is rock hard and uncomfortable. We had a suite, with a sink, a microwave, and a toaster oven, and two refrigerators. Both seemed to work. At first we thought the one in the kitchen area was a dishwasher. The front desk has a sheet of plexiglass over it. Screwed in with two drywall screws. We had a reservation for a king room, but the girl at the front desk upgraded us (without our asking) to the jacuzzi suite. There is NO breakfast. At. All. It was a cheap place, easily drive-able to all the places we wanted to be. But in all honesty: do yourself a favor and spend a little more for a hotel room that has seen a better investment in updates, and maintenance.

Posted by , from Travelling on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by chet on September 30, 2019

We sorry if you were unhappy.

3 out of 5
It was very dirty one of the owners sitting in the waiting room while you check in talkin extra loud in the phone you can't even hear the clerk

Posted by on 6 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by chet on September 8, 2019

We're so sorry, we apologize

3 out of 5
I liked how the room was separate from the living space. But it was kind of outdated & stuffy at times.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by chet August 26, 2019

We're sorry if you were unhappy, thanks for letting us know

5 out of 5

Posted by on 23 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by chet August 23, 2019

Thanks for giving us 5/5 on the reviews, we appreciate it.

5 out of 5
liked everything they have a microwave oven and a electric stove in my kingsize bed room

Posted by on 9 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by chet on jul 9, 2019

hello thank you taking the time to tell us about experience at gold star &suite it always pleasure to receive positive feedback will share you comments with your team thanks

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Gold Star Inn & Suites also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

  • 45 guestrooms or units
  • 2 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Providence, RI (PVD-T.F. Green) (76.6 km / 47.6 mi)
  • Train station: New London Union Station (7.2 km / 4.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Gold Star Inn & Suites offers 45 air-conditioned accommodations with complimentary newspapers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Econo Lodge Groton
  • Econo Lodge Inn Groton
  • Gold Star Inn Groton
  • Gold Star Inn & Suites Hotel
  • Gold Star Inn & Suites Groton
  • Gold Star Inn & Suites Hotel Groton
url importing https://www.travelocity.ca/Mystic---New-London-Hotels-Gold-Star-Inn-&-Suites.h24696-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.