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Hakuba Hotel Ougiya

3.0 star property
3-star ski-in/ski-out hotel near Hakuba Happo-One Ski Area

Choose dates to view prices

Photo gallery for Hakuba Hotel Ougiya

Front of property - evening/night
Reception
Standard Room
Lounge
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Happo-one Adam Gondola
    ‪12 min walk‬
  • Happo One Sakka Ski Lift
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Futons

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Japanese Style Room - Annex

Economy Japanese Style Room - Annex | Living area

Economy Japanese Style Room - Annex

  • 25 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

  • 19 sq m
  • Sleeps 2
  • 2 Twin Futons

About the area

Hakuba

Near the slopes.Within a 10-minute walk of this Hakuba hotel, you'll find Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Hakuba Ski Jumping Stadium and Happo Information Center are also within half a mile (1 km).

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 9 min walk - 0.8 km
  • Happo-one Adam Gondola - 12 min walk - 1.0 km
  • Hakuba Iwatake Ski Resort - 2 min drive - 1.4 km
  • Happo One Sakka Ski Lift - 3 min drive - 2.4 km

Getting around

  • Hakuba Station - 2 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬7 min walk
  • ‪日本料理雪 - ‬3 min walk
  • ‪アンクル スティーブンス - ‬9 min walk

About this property

Hakuba Hotel Ougiya

3-star ski-in/ski-out hotel near Hakuba Happo-One Ski Area
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hakuba Hotel Ougiya helps provide the perfect winter holiday with ski storage and ski passes.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Free self parking is available.

  • 25 guestrooms or units
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hakuba Hotel Ougiya offers 25 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 6:30 AM and 11:00 PM.

Languages

English, French, Japanese

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Property amenity

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  • Free WiFi
  • Laundry
  • Microwave
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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Hot springs access available from 6:30 AM to 11:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Ougiya
Hakuba Ougiya
Hakuba Hotel Ougiya Hotel
Hakuba Hotel Ougiya Hakuba
Hakuba Hotel Ougiya Hotel Hakuba

Hakuba Hotel Ougiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle.
Stayed 2 nights in Mar 2025

4/10 Poor

Tadas

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025

2/10 Terrible

Marlee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024

10/10 Excellent

Yuxing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024

8/10 Good

michael

Stayed 4 nights in Feb 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Convenient and reasonable

Good convenient stay. The hotel is getting a bit old but overall we had a good stay. Check in and out very efficient. Ok breakfast with a served plates plus some bread etc buffet style (some more selection would be good), a nice little hotspring and a very good location for skiing and ski storage/drying room. Conveniently located near Hakuba center. Some refresh of the rooms and facilities would be good but this is quite minor. I think it would also be good if they do some basic room cleaning every two days or so. Would I stay again? Yes
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Japanese style hotel with western influences. Owner has a cute King Charles cavalier. 5mins walk to happo one bus terminal. The shuttle bus to hakuba47 stops right in front of hotel. One bad thing is the hotel doesn’t have hair conditioner provided. Private bathroom in my Japanese style room didn’t have heated seats Another bad thing is there were Americans drinking beer in the onsen.
Stayed 4 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Japanese Experience, Great Skiing

Amazing experience if looking for a true Japanese lifestyle holiday, Onsen, sleep on the floor futon on tatami mats...... Great location within walking distance of restaurants and resorts. Shuttle bus pick up for two of the major resorts at the door. Family run business with great support for visitors.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Gd location, right to the downtown. Full of restaurants nearby, 10 mins walk to bus terminal and the shuttle bus to ski area. Only problem s hotel is divided into old and new building, if the room s at the old building, need to a long walk w lots of stairs to the new building which is the restaurant and onsen located at.
Stayed 4 nights in Jan 2019