As a guest of Ryokan Suminoyu, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the âkeyâ to the local Onsen circuitâŠthis was a welcome reprieve from the crazy pace of Tokyo and Kyoto.
Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat.
And to top it all off, I accidentally left my shampoo and conditioner and before Iâd realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
Great service, from check in to check out.
Amenities available were great & dinning room staff were very friendly & explained all the dishes.
Onsen was fabulous
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything.
The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.