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Nishitetsu Hotel Croom Nagoya

Property class: 3
3-star hotel near Nagoya Castle

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Photo gallery for Nishitetsu Hotel Croom Nagoya

A reception area with three counters, a money exchange machine, and a view of greenery through large windows.
Property video
A hotel room with a large bed, a desk, a chair, a television, and a wall-mounted control panel.
A modern hotel with a prominent sign for the Nishitetsu Hotel.
Two people standing at a bar with various coffee-making equipment.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Place, Hisaya-oodori Park
    ‪3 min walk‬
  • Place, Chubu Electric MIRAI TOWER
    ‪3 min walk‬
  • Place, Oasis 21
    ‪4 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a nightstand with a lamp.

Double Room, Non Smoking (Rain shower without bath tub)

9.4 out of 10
Exceptional
(21 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking

A modern hotel room with a large bed, a desk with a computer, a small table, and a sofa.

Comfort Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Double Room, Non Smoking (with bath tub)

A hotel room with a bed, desk, chair, TV, and curtains.

Double Room, Non Smoking (with bath tub)

8.6 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the area

Nagoya

City center stay.At this Nagoya City Centre hotel, you'll be within a 5-minute walk of Hisaya-oodori Park and Chubu Electric MIRAI TOWER. Sunshine Sakae and Oasis 21 are also within half a mile (1 km).

What's nearby

  • Hisaya-oodori Park - 3 min walk - 0.3 km
  • Chubu Electric MIRAI TOWER - 3 min walk - 0.3 km
  • Oasis 21 - 4 min walk - 0.4 km
  • Aichi Arts Center - 9 min walk - 0.8 km
  • Osu Shopping District - 15 min walk - 1.3 km

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 54 min drive

Restaurants

  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪丸西伊優2 - ‬2 min walk
  • ‪あじ韓 - ‬1 min walk
  • ‪じろうや - ‬3 min walk
  • ‪小料理Bar結 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Nagoya

3-star hotel near Nagoya Castle
As a guest of Nishitetsu Hotel Croom Nagoya, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Nishitetsu Hotel Croom Nagoya also features a front-desk safe, an elevator, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nagoya hotel.

  • 242 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 6 2026 to October 8 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Frequently asked questions

How close is Nishitetsu Hotel Croom Nagoya to the airport?

Nishitetsu Hotel Croom Nagoya is 7.8 mi (33-min drive) away from the Komaki Airport (NKM) airport, the closest popular airport to the property.

Does Nishitetsu Hotel Croom Nagoya have an airport shuttle?

Airport shuttle services are not available at Nishitetsu Hotel Croom Nagoya.

Does Nishitetsu Hotel Croom Nagoya offer free breakfast?

Free breakfast isn’t provided at Nishitetsu Hotel Croom Nagoya, but buffet breakfast is offered for a fee of JPY 1800 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Nishitetsu Hotel Croom Nagoya?

No, there is no casino at this hotel.

What time is check-in at Nishitetsu Hotel Croom Nagoya?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Nishitetsu Hotel Croom Nagoya?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Nishitetsu Hotel Croom Nagoya have a pool?

Nishitetsu Hotel Croom Nagoya does not have a pool.

Does Nishitetsu Hotel Croom Nagoya have a spa?

There are no spa services available at this hotel.

How close is Nishitetsu Hotel Croom Nagoya to downtown Nagoya?

Nishitetsu Hotel Croom Nagoya is 0.6 mi away from Nagoya.

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel :)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything, great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice service and breakfast with a variety of choices.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best location, clean room, great facilities and kind staff :D
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, while I left my luggage in the hotel room accidentally, front desk staff helped shipped my stuff to my hotel in osaka speedily Cant thank them enough
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nothing special but the bath house was amazing. So many amenities to use at the bath house.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
My son and his wife had an excellent stay while visiting friends in Nagoya! The staff was super nice and professional, the rooms were clean, modern and comfortable. For anyone visiting Nagoya, it is a perfect, convenient spot with plenty of transportation, dining, and shopping options. We will definitely stay here again when in Nagoya!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. A great location and friendly staff. Would stay here again!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge. I appreciated the public bath as well as easy access to both the subway and the nearby park. The staff was also very helpful.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast selection is great, you can get tasty mini Unagi bowl. Love the onsen with both indoor and outdoor options and also sauna as well.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Popular attraction and good location to everything
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was satisfying! The room was clean and the area around the hotel is very quiet compared to sakae. If I visit Nagoya again yeah I will definitely stay there again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Easy check in and out by machine. Close to subway. Would definitely stay again the next time I’m in Nagoya.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, convenient, and had a great public bath as well. Staff was always available and friendly.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Staff is very helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Nice staff helpful clean room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at Nishitetsu Nagoya. Fourth time I've stayed and will continue to do so when I come from Australia.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, hotel is very convenient and clean
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, very small but still comfy. Bathtub nice. Parking friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in Nagoya. The hotel was in a good location close to a major subway stop and allowed us to explore the area easily. The staff was friendly but English is limited so knowing some Japanese helped!
Stayed 2 nights in Sep 2025