Crowne Plaza Nairobi Airport by IHG

5.0 star property
5-star luxury hotel in Embakasi

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
Property preview
2 bars/lounges, lobby lounge, rooftop bar
Exterior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Nairobi National Park
    ‪12 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪15 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Deluxe King Room with Savanna View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room

  • Sleeps 3

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior King Suite Balcony

  • Sleeps 2

Standard Accessible King Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Room, 2 Twin Beds, Balcony

  • Sleeps 2

Standard King Bed With Balcony

  • Sleeps 2

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About the area

Nairobi

Embakasi stay.A stay at this Embakasi hotel places you within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are within 16 miles (25 km).

What's nearby

  • Gateway Mall - 4 min drive - 4.1 km
  • African Heritage House - 7 min drive - 8.9 km
  • Nairobi National Park - 12 min drive - 5.2 km
  • Kenyatta International Convention Centre - 15 min drive - 17.3 km
  • The Aga Khan University Hospital - 20 min drive - 21.7 km

Getting around

  • Syokimau Station - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Java Lounge - ‬4 min drive
  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Cossta Caffee - ‬4 min drive
  • ‪home park caterers - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

5-star luxury hotel in Embakasi
Crowne Plaza Nairobi Airport by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Reviews

Crowne Plaza Nairobi Airport by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 760 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 28 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best upscale value near NBO

Quick overnight between flights that went perfectly. Contacted CS prior & confirmed we needed the shuttle on arrival & there was a rep with Crowne Plaza sign directing us to shuttle. 15 minutes later we were checked in & in our room. Entire staff were lovely & personable. Morning shuttle was on time & large shuttle bus had a trailer for luggage. Great stay. Recommend for the value.
Stayed 1 night in Jul 2025

10/10 Excellent

Manish

Stayed 1 night in Jun 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport transfer

Good and quick transport from the airport to the hotel, no need to wait for everyone on the flight which was amazing as I had no luggage
Stayed 1 night in Jul 2025

10/10 Excellent

Onyekachi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and I was treated so well. I will be staying here again during my next visit to Nairobi, worth every penny!
Stayed 1 night in May 2025

10/10 Excellent

Rich

Stayed 1 night in Jun 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

Exceptional customer service, very slick shuttle service from the airport. Everything was wonderful except the only complaint is waiting over an hour for our evening meal. I understand that the staff need to eat too ( all the staff disappeared for at least 20 minutes) but as we were the only ones ordering food in the restaurant we would have appreciated being kept informed that there was going to be a delay especially as we had an early flight the next day.
Stayed 1 night in Jun 2025

10/10 Excellent

James, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Near Airport Transport help to Airport
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Stayed 1 night in Jun 2025

10/10 Excellent

Gerald, Frisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
HIGH QUALITY THROUGHOUT. PROXIMITY TO THE AIRPORT VERY IMPORTANT SINCE TRAFFIC OUTSIDE THE PERIMETER CAN BE VERY SLOW
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Security. People great.,Rooftop bar.
Stayed 1 night in May 2025

8/10 Good

Marla, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel between flights and LOVED the free service to pick us up from the airport. Everyone was sooo wonderful. We liked the hotel, loved the staff. The food was not good, they need a new executive chef to improve the food.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great spot for an overnight stay and being close to the airport. Room was nice and modern, staff friendly and food was okay. Free airport shuttle was really helpful and easy to locate at the airport. Hotel is gated so seemed quiet safe inside.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Stayed 1 night in May 2025

8/10 Good

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ginormous bed!
Stayed 1 night in May 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, would book anytime again.
Stayed 2 nights in May 2025

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please with friendly staff. Very clean overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always excellent the service providers are really so welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient for people traveling through Jomo Kenyatta International Airport.
Stayed 1 night in May 2025

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and good food! Staff were friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

mahendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diego Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for safari transit. Clean, updated and safe.
Stayed 1 night in May 2025