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Four Points By Sheraton Nairobi Airport

4.0 star property
4-star spa hotel in Embakasi

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Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
Reception
Seasonal outdoor pool
Exterior
Traditional Room, 2 Single Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Gateway Mall
    ‪4 min drive‬
  • Nairobi National Park
    ‪12 min drive‬
  • Thika Road Mall
    ‪19 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

  • 67 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Nairobi

Embakasi stay.Your stay at this Embakasi hotel places you within 6 miles (10 km) of Gateway Mall and The Imaara Shopping Mall. Also within 9 miles (15 km) are Nairobi National Park and The Nextgen Mall.

What's nearby

  • Gateway Mall - 4 min drive - 4.4 km
  • African Heritage House - 7 min drive - 9.2 km
  • Nairobi National Park - 12 min drive - 5.5 km
  • Kenyatta International Convention Centre - 15 min drive - 17.7 km
  • Thika Road Mall - 19 min drive - 23.8 km

Getting around

  • Syokimau SGR Railway Station - 9 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 3 min drive

Restaurants

  • ‪Paul Caffe - ‬16 min walk
  • ‪Hardee's - ‬18 min walk
  • ‪Java House - ‬20 min walk
  • ‪Amaica: The Restaurant - ‬19 min walk
  • ‪Cossta Caffee - ‬17 min walk

About this property

Four Points By Sheraton Nairobi Airport

4-star spa hotel in Embakasi
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Nairobi hotel is smoke free.

  • 172 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16577 sq ft of conference space
  • 1540 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Swahili

Similar properties

Bar (on property)

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.6 out of 5, Wonderful, 386 reviews
Argyle Grand Hotel Nairobi Airport

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open January 20 and close December 31.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 873 reviews
Rating 8 - Good. 155 out of 873 reviews
Rating 6 - Okay. 40 out of 873 reviews
Rating 4 - Poor. 26 out of 873 reviews
Rating 2 - Terrible. 25 out of 873 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Amenities
The entire staff were friendly, smiling and polite. The food was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The best and closest hotel to the Nairobi airport. The hotel staff actually made sure my name was on a signboard for the shuttle and that as soon as I reached out to the driver I was immediately taken to the hotel and did not have to wait for other passengers.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Room 213

Staff were excellent. Room 213 was noisy with phones and answering machines ringing next door all night! Bathroom shower flooded the bathroom with water as no divider so had wet feet sitting on the toilet and floors were very dangerously slippery.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Due to flight change arrived very early (8.30am) but was able to access my room for a $50 charge. Nice pool and (small) gym area, great range of breakfast options. Only complaint was that the Laundry service is on the pricier end and was not returned on time and needed phone calls to cause so my departure was not delayed
Stayed 1 night in Jan 2025

10/10 Excellent

Autumn, Charleston

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay after long flight friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Charles

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. Both restaurants had great food and service. I didn’t get to go out and explore around Nairobi, but the room was very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adesoye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and attention to detail for an airport hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Feb 2025

8/10 Good

Laurie

Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Amenities
Stayed 1 night in Jan 2025

8/10 Good

Winnehl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Innocent, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and satisfied with overall experience, recommending for travelers.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

David

Stayed 1 night in Jan 2025

4/10 Poor

Ivo

It took about 30 Mins to check in despite there being 4 people on the desk. Even when we did so there was a reluctance to give us the rooom keys at 10pm because there had been unforeseen delays with others checking out.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Stayed 1 night in Dec 2024