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"Nice hotel, friendly staff, but again, the ball was dropped somewhere. I booked and PAID for 4 people but 2 days before arriving I was told my room co ... " More

By a verified traveller on Thu 12 Jan 2017

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Hotel Description

4-star Art Deco hotel near University of Nairobi

In entertainment district

Within a 10-minute walk of the hotel, you'll find Oshwal Religious Centre and The Sarit Centre. University of Nairobi and Westgate Shopping Mall are also within 2 miles (3 km).

Free perks

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the outdoor pool and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, Smart TVs

Boasting comforts like Frette Italian sheets and down comforters, the 94 guestrooms also offer free WiFi and Smart TVs with satellite channels. 24-hour room service, minibars, and rainfall showerheads are also available.

Standard Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Golden Tulip Westlands Nairobi ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Golden Tulip Westlands Nairobi

Everyone (1)
3 out of 5

Just okay

Pros: Nice staff, large room.
Cons: Was supposed to have 2 full sized beds but only got twins. Paid for 4 people but they only accommodated 3 people and did not issue a refund for the 4t
Location: Markets
Nice hotel, friendly staff, but again, the ball was dropped somewhere. I booked and PAID for 4 people but 2 days before arriving I was told my room could only accommodate 3 people and I would have to pay extra. I just don't understand why stuff like this happens. I'm currently requesting a refund for the 4th person. So many issues. Travelocity, you are supposed to be better than this.

Posted by , from Chicago on 12 Jan. 2017

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About the Golden Tulip Westlands Nairobi

Location 65 Muthithi Street, Nairobi, Nairobi 00600

Property Features

Golden Tulip Westlands Nairobi offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Golden Tulip Westlands Nairobi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

  • 1 building
  • 94 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 6 conference rooms
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar by the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (19.8 km / 12.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Golden Tulip Westlands Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Café Lungo - Onsite lobby lounge. Open daily.

Volcano Sports Bar - Onsite sports bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for KES 3000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Golden Tulip Westlands Nairobi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No pets or service animals allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: KES 2500
  • Christmas Day (25 December) Gala Dinner per child: KES 1500 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: KES 3000
  • New Year's Eve (31 December) Gala Dinner per child: KES 2000 (from 5 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: KES 2500
  • Valentine's Day (14 February) Gala Dinner per child: KES 1500 (from 5 to 12 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 4000 per vehicle (one-way)
  • Early check-in fee: KES 11000 (subject to availability)
  • Late check-out fee: KES 11000 (subject to availability)
  • Rollaway bed fee: KES 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Tulip Westlands Nairobi Hotel
  • Golden Tulip Westlands Nairobi
  • Golden Tulip Westlands Hotel
  • Golden Tulip Westlands
  • Golden Tulip Westlands Nairobi Hotel
  • Golden Tulip Westlands Nairobi Nairobi
  • Golden Tulip Westlands Nairobi Hotel Nairobi

You should know

  • Golden Tulip Westlands Nairobi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.