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Novotel Nairobi Westlands

5.0 star property
Family-friendly 5-star hotel near Sarit Centre

Choose dates to view prices

Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Couples treatment rooms, steam room, body treatments, aromatherapy
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa

Explore the area

View in a map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
  • Place, Sarit Centre
    ‪7 min walk‬
  • Place, Village Market
    ‪6 min drive‬
  • Place, United Nations Office at Nairobi
    ‪7 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

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Exterior

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About the area

Nairobi

Spring Valley stay.A stay at this Spring Valley hotel places you within half a mile (1 km) of Sarit Centre and 3 miles (5 km) of The Aga Khan University Hospital. Kenyatta International Convention Centre and Village Market are also within 6 miles (10 km).

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.6 km
  • Village Market - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Mam Mam Vietnamese - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬6 min walk
  • ‪Sacred Mill Coffee Roasters - ‬6 min walk
  • ‪Alloy - ‬9 min walk

About this property

Novotel Nairobi Westlands

Family-friendly 5-star hotel near Sarit Centre
Novotel Nairobi Westlands offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1755 square feet (163 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Novotel Nairobi Westlands. Valet parking is free.

This 5-star Nairobi hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 1755 sq ft of conference space
  • 163 sq m of conference space
  • Built in 2024
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 68 reviews
The price is CA $151
CA $187 total
includes taxes & fees
Nov 1 - Nov 2
Hyatt Regency Nairobi Westlands

Property amenities

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
  • Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Reviews

Novotel Nairobi Westlands Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 1 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

Reviews

8/10 Good

Guleid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Bert, Brooklyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect nice view and the staff was top tier. Very accomodating .
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 7 nights in Jun 2025

10/10 Excellent

mourade

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price asked.
Stayed 7 nights in Jun 2025

8/10 Good

C Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern. Location is great. Security is impressive. The breakfast was good but very overpriced! Do not recommend you add the breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Olaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The staff and workers were kind, friendly and very knowledgeable of their jobs and the city of Nairobi. I will definitely be back to stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dion

Stayed 6 nights in Jun 2025

10/10 Excellent

DAJUAANDA

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel scream 4 star and more. The staff is very friendly and helpful. Stephen was very knowledgeable about helping us navigate around this city and tours. Everyone went over and beyond at this hotel and we will come again. The food was excellent and the rooms are beautiful and very well kept.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shacazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Phillip G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel next to where I needed to be.
Stayed 8 nights in Jun 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice decent hotel and we appreciated the warm welcome with fresh orange juice and warm towels. That was very nice. Our room was beautiful and spacious. However, the hotel is not completely done with construction at the top levels so that was a little weird to see and the room service could be better, but generally speaking the folks we encountered were really sweet and kind and the hotel is quite lovely so we would definitely return in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall westland is considered safe and one of the best in Nairobi, but it is still advisable to not venture alone after dark, even coming back at night from the near by malls.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah Lee, Lake worth

Stayed 2 nights in Jun 2025

10/10 Excellent

Hardip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in May 2025

10/10 Excellent

Ian

Stayed 3 nights in May 2025

10/10 Excellent

Etienne

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis

Wonderful service, though the restaurant is slow, clean comfortable, spacious rooms. Restaurant food and cocktails were great.
Stayed 3 nights in May 2025

10/10 Excellent

Aleksi

Stayed 5 nights in May 2025

10/10 Excellent

Yasmina

Stayed 2 nights in May 2025

10/10 Excellent

Leah, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands
Stayed 4 nights in May 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, food, and accessibility!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food. Nice gym, comfortable beds.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2025