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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Free daily on-the-go breakfast
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool

Explore the area

Map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪9 min walk‬
  • The Factory
    ‪8 min drive‬
  • Nashville Zoo
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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CA $420 total
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About the area

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 8 min drive - 8.6 km
  • Franklin Theatre - 9 min drive - 9.9 km
  • Radnor Lake State Natural Area - 9 min drive - 12.1 km
  • Nashville Zoo - 14 min drive - 19.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪California Pizza Kitchen - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Lobby

Hyatt House Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,003 reviews
The price is CA $161
CA $190 total
includes taxes & fees
Jul 1 - Jul 2
Hyatt House Nashville/Franklin/Cool Springs

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rees

Stayed 2 nights in May 2025

10/10 Excellent

Leyna

Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very quick check in process.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed till Memorial Day. Bar and restaurant pretty much non-existent and attached to front desk. Otherwise clean and comfortable.
Stayed 3 nights in Mar 2025

6/10 Okay

Collette

Liked: Staff & service, room comfort

Needs updating

This hotel needs some updating. While the staff was amazing and very accommodating, the room was less than ideal. The bathroom sink drain was very slow, and the room seems worn.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt place is always very clean and staff has been super. Only complaint is that breakfast doesn’t start before 7 am.
Stayed 2 nights in Mar 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Mar 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

KARL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property a bit dated rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Hotel was nice, clean, great location. We went for a staycation and was all decorated for Christmas. Even a hot cocoa bar! Only complaint is they had one lady on staff during the holiday season. She was working front desk, bar, and restaurant. She was amazing & gave her best, yet very unfair for Hyatt to expect this for employees.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful and friendly
Stayed 4 nights in Feb 2025

8/10 Good

Natasa

Stayed 1 night in Feb 2025

8/10 Good

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service

Pet friendly with fee

Disappointed that hotels.com indicated there was no pet fee when in fact it was $75
Stayed 1 night in Feb 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Business traveller
The desk and lobby staff were delightful.
Stayed 1 night in Feb 2025

10/10 Excellent

Nila

Travelled with group
Liked: Staff & service, property conditions & facilities
Great staff and location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

6/10 Okay

PRASHANT

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Same breakfast repeated everyday. No intercom in room. The other positive things are good rooms and polite staff behavior
Stayed 5 nights in Feb 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good one night stay on our way to Florida. We had a really nice room, which was very clean at a reasonable price. Much appreciated.
Stayed 1 night in Jan 2025

4/10 Poor

Alicia

Disliked: Room comfort

Cold room

Hotel room was very cold. Told the front desk on Saturday as I had decided to checkout early due to the cold room. I was not offered any other room or accommodation to stay. Very disappointed with the hotel accommodation and lack of concern. It was warmer outside and in the hallway than my hotel room. I have previously stayed at this property without any issues. This incident has made me no longer feel comfortable staying at this property in the future.
Stayed 2 nights in Jan 2025