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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Room, 2 Double Beds, Accessible, Bathtub
Lobby
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(77 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(118 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 7 min drive - 8.6 km
  • Franklin Theatre - 9 min drive - 10.3 km
  • Radnor Lake State Natural Area - 9 min drive - 12.1 km
  • Nashville Zoo - 14 min drive - 19.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

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Comfort Inn & Suites Nashville Franklin Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,006 reviews
The price is CA $125
CA $147 total
includes taxes & fees
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Comfort Inn & Suites Nashville Franklin Cool Springs

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1040 reviews
Rating 8 - Good. 243 out of 1040 reviews
Rating 6 - Okay. 95 out of 1040 reviews
Rating 4 - Poor. 21 out of 1040 reviews
Rating 2 - Terrible. 26 out of 1040 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

DONALD

Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises, lived up to the Hyatt brand name
Stayed 3 nights in Jun 2025

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK.

Staff was nice. Breakfast was decent for an included breakfast. Reception area was clean but as soon as I got in the elevator I knew the hotel was not going to be as clean as I prefer. The carpet was dingy and stained and there was just a general feeling of run down. The hotel was fine. Serviceable but not worth the rating it has on here.
Stayed 3 nights in Jul 2025

6/10 Okay

Denise

Travelled with group

Website said it had a restraunt/bar but it did not

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Business traveller

My stay Nashville

Great staff very friendly. Clean and comfortable room
Stayed 2 nights in May 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The beds weren't very comfortable and the down comforter needed to be replaced but service was great. We asked for grab and go because we had to leave before 6 am. They were all ready to go for us at 530 am. The gentleman who checked us in was extremely kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Teea Marya, akron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was nice and clean. Didn’t get to use the pool because of weather. Breakfast was nice and decent. Would come back to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christohper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

The hotel was in a great location. Near lots of shopping restaurants. The room was recently renovated and nicely appointed. The gym had good equipment. Breakfast was good with a good selection of hot and continental selections. The staff was helpful and friendly. Over good experience.
Stayed 1 night in Jul 2025

6/10 Okay

Ajay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean. It didn’t smell bad. The host was kind. Our only issue (which can be big or small depending on the person) is the invasion of privacy. One of the workers unlocked our door while we were in the room and barged in. That felt pretty aggressive. We were quite taken back. My kids were really upset.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Misty

Stayed 1 night in Jul 2025

6/10 Okay

Jaclyn

Travelled with family
Outdated, breakfast wasn’t appealing
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn't good.... But the room and staff were great
Stayed 1 night in Jul 2025

8/10 Good

Kurrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
No restaurant or bar as advertised at this property.
Stayed 3 nights in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay for families.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria, Lake In The Hills

Stayed 2 nights in Jul 2025