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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Free daily on-the-go breakfast
Room, 2 Double Beds, Accessible, Bathtub
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(81 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(136 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

Tru by Hilton Franklin Cool Springs Nashville

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,010 reviews
The price is CA $136
CA $161 total
includes taxes & fees
Apr 5 - Apr 6
Tru by Hilton Franklin Cool Springs Nashville

About the area

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • Iasis Health Care - 2 min drive - 2.5 km
  • Nashville Zoo - 12 min drive - 19.9 km
  • Vanderbilt University - 16 min drive - 28.2 km
  • Broadway - 16 min drive - 29.7 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪California Pizza Kitchen - ‬15 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

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CA $198 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1099 reviews
Rating 8 - Good. 251 out of 1099 reviews
Rating 6 - Okay. 114 out of 1099 reviews
Rating 4 - Poor. 23 out of 1099 reviews
Rating 2 - Terrible. 31 out of 1099 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both. Very nice place and room.
Stayed 1 night in Feb 2026

10/10 Excellent

Wanpeng

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

6/10 Okay

Charlotte

Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and breakfast was great. It was quiet and convenient to both Nashville and the Franklin/Brentwood areas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irina

Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Stayed 1 night in Dec 2025

4/10 Poor

Kathy

Disliked: Amenities, property conditions & facilities
In booking the room stated they had a hotel bar and small restaurant to get burgers etc. also a Starbucks. All were closed. Feel the price should have been adjusted since their amenities were lacking. Also room was very small with no bathroom privacy. Would not stay there again
Stayed 4 nights in Dec 2025

10/10 Excellent

Mitra

I cannot say enough good about my two recent stays. The staff is friendly and fast with admin task
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

quick check in. nice room for a very good rate.
Stayed 1 night in Dec 2025

8/10 Good

Nikki

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities
Good toom bed was a little low for me nicr front desk staff the guy from dandridge tn very nice
Stayed 2 nights in Dec 2025

6/10 Okay

Derlissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room need upgrades; tv, shower area etc. Everything looked so old an worn out. Even the elevators were had holds in the walls of it, the panels were loose, and the numbers weren’t visible. Looks nice on the outside but not so well on the inside.
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Travelled with group
Bathroom is toooo small! Everything else was good!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet environment
Stayed 1 night in Dec 2025

8/10 Good

Bryan

Stayed 3 nights in Dec 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Check in was not the great, the front desk person was not very informative he just shoved papers at youa nd said sign this. He did not explain things well at all. The room was very dusty, hair in the tub, and the beds were very uncomfortable. Breakfasts was not good unless you want to play hockey with the waffles. Definitely had higher expectations from this location.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Excellent all the way around. Safe
Stayed 2 nights in Aug 2025

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The brkt was delicious but I would have liked more variety and the waffles looked soggy
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was just okay. Powdered eggs unfortunately but they had some hard boiled. Good coffee and everyone in the staff was wonderful. All in all not bad
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with family
The room was very nice! Everything was clean and in order. Michael met us at the desk when we arrived and was extremely helpful and extremely kind.
Stayed 3 nights in Dec 2025