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"Rm 301 was our 1st room. Smoking going on in several rooms. This room smelled of smoke and the smoke detector was in the desk drawer " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

Enjoy the outdoor pool at this Franklin hotel

In Franklin

Within 6 miles (10 km) of this hotel, you'll find CoolSprings Galleria and Fort Granger Park. Pull-Tight Players Theatre and Aspen Grove Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and a convenience store are also provided.

Free WiFi, cable TV

In addition to TVs with cable channels, the 60 guestrooms offer free WiFi and coffee/tea makers. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$83* Per night/room 30 Apr. - 1 May

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Ramada by Wyndham Franklin/Cool Springs ratings based on 66 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Franklin/Cool Springs

Everyone (15) Couples (4) Students (1) Family (4)
1 out of 5

Posted by on 12 Mar. 2020

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1 out of 5
When I arrived for my reservation I was placed in a room that was full of other people’s belongings

Posted by on 12 Dec. 2019

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3 out of 5
Rm 301 was our 1st room. Smoking going on in several rooms. This room smelled of smoke and the smoke detector was in the desk drawer

Posted by on 1 Dec. 2019

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5 out of 5
Very nice room. There was an easy chair and also a desk chair.

Posted by on 15 Nov. 2019

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3 out of 5
Bathroom was not clean and they were out of breakfast food at 8 am and it took a while to bring more out.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Jody GM

We're sorry you unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

2 out of 5
The staff at the front desk were fabulous but the rooms were not very clean, dirt and crap in the corners and the bathroom floor was filthy. There was a door off the wall to expose pipes which was tacky and loud

Posted by on 28 Aug. 2019

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1 out of 5
The room smelled of mold. There were a few holes in base of wall. We saw signs for renovating, but after seeing the room we did NOT stay. If clean rooms are not available during renovation, they should not rent any of them.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jody GM

We're sorry you were unhappy-we'll work hard to fix the issues you had. Thanks for letting us know.

3 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by Jody GM

Thank you for your feedback. WE appreciate your business.

1 out of 5
The hotel was under some renovation but that was not disclosed when we booked. The pool was drained, the carpets and walls were dated. Our window looked out to a wall, cracks in the walls, open outlets, moldy smells, leaky faucets and we even found a random pill on the floor that thankfully my toddler did not find first. The sheets were stained and the beds were old and lumpy. We left as soon as we got there.

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Jody GM

We're sorry you were unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

4 out of 5
Quiet motel in quiet location just off I-65. Plenty of food and retail options nearby. Rooms had been recently refurnished, bathrooms not yet done but for its age it's a great value accommodation.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by matthew,front desk services

Thank you for your feedback your concerns and request are valued and appreciated.Your issues were directed to the proper departments.

About the Ramada by Wyndham Franklin/Cool Springs

Location 6210 Hospitality Drive, Franklin, TN 37067

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 700 square feet (65 square meters). The business-friendly Ramada by Wyndham Franklin/Cool Springs also features an outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (36.3 km / 22.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Franklin/Cool Springs offers 60 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 40 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cool Springs Franklin
  • Franklin Cool Springs
  • Ramada Franklin
  • Ramada Franklin/Cool Springs
  • Ramada Springs Hotel Franklin/Cool
  • Ramada Limited And Suites - Franklin Hotel Franklin
  • Ramada Limited Hotel Franklin
  • Ramada Franklin/Cool Springs Hotel Franklin
  • Ramada Franklin/Cool Springs Hotel
  • Ramada Franklin/Cool Springs Franklin
  • Franklin Ramada
  • Ramada Wyndham Franklin/Cool Springs Hotel Franklin
  • Ramada Wyndham Franklin/Cool Springs Hotel
  • Ramada Wyndham Franklin/Cool Springs Franklin
  • Ramada Wyndham Franklin/Cool Springs
  • Ramada Limited Hotel Franklin
  • Ramada Franklin
  • Franklin Ramada
  • Ramada by Wyndham Franklin/Cool Springs Hotel
  • Ramada by Wyndham Franklin/Cool Springs Franklin
  • Ramada by Wyndham Franklin/Cool Springs Hotel Franklin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.