6/10 Okay
Amy
10 Apr 2024
Liked: Cleanliness, staff & service, amenities
It is a beautiful hotel so I expected a comfortable mattress - it was hard and lumpy. Sheets, duvet and pillows were very nice quality. What struck me as very odd was how rough and frayed all the towels were - it’s a luxury hotel with Holiday Inn recycled towels. Just baffling - they were rough, frayed and small for bath towels
The shower was HUGE! But it had one tiny shower head that was inadequate for the size of the shower - I swear you could get a king size bed and nightstands in there BUT the shower head again looked like it was recycled from a Holiday Inn
Staff was wonderful and I’m not unhappy I chose them, but was a bit disappointed and the lack of attention to those details
Amy
Stayed 2 nights in Apr 2024