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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Nasu Safari Park

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Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Step into a tranquil oasis, surrounded by lush greenery and vibrant flowers, with access to a natural hot spring via a metal staircase.
Relax by the clear pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy a meal at a beautifully set table with a variety of seating options.
Relax in a serene space with a central bench and organized lockers.
Reception area with minimalist design, featuring reception desks and a unique wall decoration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪9 min walk‬
  • Nasu Safari Park
    ‪8 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Japanese Style Room

Experience traditional Japanese style in this serene room, featuring a tatami floor, low ceiling, and a black futon bed.

Classic Japanese Style Room

7.4 out of 10
Good
(14 reviews)
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

About the area

Nasu

Nasu retreat .You'll find Nasu Rindo Lake and Nasu Safari Park within 3 miles (5 km) of this hotel. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 miles (10 km).

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.8 km
  • Nasu Safari Park - 8 min drive - 4.8 km
  • Fujishiro Seiji Museum - 10 min drive - 7.2 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 19 min drive - 17.3 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly 4-star hotel near Nasu Safari Park
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

  • 189 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Relax in a serene hot spring bath surrounded by lush greenery and natural views.

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 322 reviews
The price is CA $122
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Aug 31 - Sep 1
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 351 reviews
Rating 8 - Good. 138 out of 351 reviews
Rating 6 - Okay. 46 out of 351 reviews
Rating 4 - Poor. 14 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

Takeshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場があり家族連れにはとてもよかったです。
Stayed 1 night in May 2025

6/10 Okay

YOKO

Travelled with family and small children
Liked: Cleanliness
ゴールデンウィークで夕食のビュッフェが1万円くらいと聞いたので、朝食だけにしました。那須ならではのものは少なく、ビジネスホテル並みの食事で少し残念でした。スムージーも水っぽく薄かったです。
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Koichi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
以前八ヶ岳にも連泊で伺い、とても良かったので今回も家族で連泊しました。全体的に満足度高かったのですが、1）連泊だと毎日同じご飯なので変化が欲しい、2）サラダ（ミニトマト）にカビが生えていたのが残念でスタッフの方にお伝えしました。
Stayed 4 nights in Apr 2025

8/10 Good

Azusa

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
子供の遊び場がありとても有意義に過ごすことができました！ウェルカムドリンクもアルコールからコーヒーやジュースまでおつまみもありどれもおいしかったです。 お部屋は階ごとで綺麗さは変わっていそうです。私が泊まったお部屋は少し壁紙にシミや床に飲み物をこぼした跡などがありましたが、不便なく過ごせています。ご飯の席も優遇が効いている場所もあり良かったです。バイキングは全て美味しいです！ただ、目玉商品があればいいのかなと思いました。 またぜひ利用したいです！
Stayed 1 night in Apr 2025

4/10 Poor

Emiko

Stayed 1 night in Apr 2025

10/10 Excellent

ITSUKI

Stayed 2 nights in Mar 2025

10/10 Excellent

miho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
グランドメルキュールのスタッフの方々はとてが親切にしてくださってホテル内は過ごしやすかったです
Stayed 1 night in Apr 2025

8/10 Good

Futoshi

Liked: Staff & service
食事が美味しくて良かったです。 幸せでした。
Stayed 1 night in Apr 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

HIRONOBU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場所が大変良かったです。子供連れが多いはずです。また、オールインクルーシブで到着後のビール、おつまみも美味しく特に日光ラスクだと思いますが、美味しかったです。 難点として朝ごはんの時間が待ち時間が長くて大変でした、、、
Stayed 1 night in Mar 2025

6/10 Okay

??

Travelled with family and small children
Disliked: Amenities
ビールをたくさん飲むつもりで楽しみにしていたのに、ウェルカムドリンクと夕食の時にしか用意されておらず、ガッカリしました。 温泉後の喉をビールで潤したかったです。 バーにも、限られた酒類しかないなんて。飲むものが無く、結局は売店で缶ビールなどを買う羽目に。こちらに泊まったら飲み物には困らないと思っていましたので残念でした。
Stayed 1 night in Apr 2025

10/10 Excellent

Koichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。 また行きたい。
Stayed 1 night in Mar 2025

8/10 Good

Yuko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの方々はとても親切でキレイな所でした。 到着時間よりも早く着いてしまいましたが、ウェルカムドリンクも頂けて、とても満足しています。
Stayed 1 night in Mar 2025

8/10 Good

YOSHITARO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Emiko

Stayed 1 night in Mar 2025

4/10 Poor

Keiko

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Hidetoshi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
コスパは非常に良い。 2回目以降のホテルのシステムを理解してからの方がより満足できるかも。
Stayed 1 night in Mar 2025

8/10 Good

masao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025