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Best Western Patagonia

3.5 star property
Enjoy 2 hot tubs at this 3.5-star Natales hotel

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Photo gallery for Best Western Patagonia

Exterior
Restaurant
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Place, Mirador Cerro Dorotea
    ‪3 min drive‬
  • Place, Costanera
    ‪3 min drive‬
  • Place, Cueva del Milodon
    ‪4 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

Standard Room, 3 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the area

Puerto Natales

Close to the boardwalk/promenade.You'll be within half a mile (1 km) of Última Esperanza Fjord and 2 miles (3 km) of Costanera with a stay here. Cueva del Milodon and Mirador Cerro Dorotea are also within 2 miles (3 km).

What's nearby

  • Mirador Cerro Dorotea - 3 min drive - 2.1 km
  • Costanera - 3 min drive - 2.4 km
  • Cueva del Milodon - 4 min drive - 2.8 km
  • Puerto Natales Casino - 5 min drive - 3.5 km
  • Plaza de Armas - 6 min drive - 3.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 16 min drive

Restaurants

  • ‪Mesita Grande - ‬4 min drive
  • ‪El Asador Patagónico - ‬4 min drive
  • ‪Santolla - ‬4 min drive
  • ‪La Terraza - ‬4 min drive
  • ‪El Brisket - ‬4 min drive

About this property

Best Western Patagonia

Enjoy 2 hot tubs at this 3.5-star Natales hotel
Best Western Patagonia offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

The business-friendly Best Western Patagonia also features tour/ticket assistance, a garden, and coffee/tea in a common area. Free self parking is available.

This 3.5-star Natales hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Patagonia offers 34 accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 hot tubs
  • Books
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Patagonia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: CLP 10000
  • Hot tub fee: CLP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Best Western Patagonia to the airport?

Best Western Patagonia is 4 mi (16-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does Best Western Patagonia have an airport shuttle?

Airport shuttle services are not available at Best Western Patagonia.

Does Best Western Patagonia offer free breakfast?

Best Western Patagonia offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Best Western Patagonia?

No, there is no casino at this hotel, but Puerto Natales Casino (4-min drive) is nearby.

What time is check-in at Best Western Patagonia?

Check-in begins at 3:00 PM.

Is there free parking at Best Western Patagonia?

This hotel offers free self parking.

Does Best Western Patagonia have a pool?

Best Western Patagonia does not have a pool.

Does Best Western Patagonia have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Patagonia have a spa?

There are no spa services available at this hotel.

How close is Best Western Patagonia to downtown Natales?

Best Western Patagonia is 2 mi away from Puerto Natales.

Best Western Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with beautiful views.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Siv

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great room and amazing view from the restaurant. The food in the restaurant was also very good, we loved staying here and would love to come back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, stunning lake views, and wonderful staff. An incredibly relaxing and memorable stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

IRYNA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful view, nice restaurant and friendly staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff , beautifully presented communal read, good restaurant
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jiping

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient service, clean room, and of course, great breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Staff was super friendly and accommodating. Restaurant on site but unfortunately wasn’t open on sundays, which is when we stayed there. About a mile walk to town but easy to get a taxi. Would definitely stay there again. Very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Wonderful staff. For sure the nicest Best Western in the Western Hemisphere!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Hotel was clean and the staff was helpful. Berzain, who served us dinner, was very friendly and knowledgeable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Great breakfast and a great dinner experience at night. Helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ellen

Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Property conditions & facilities
👌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time there.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Limor

The room was very noisy - noise from the lobby and the resturant. Also from the sitting area above the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valerie De

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to help us with our every need. They did our laundry, called us taxis, helped us with dinner reservations and bar needs, as well as move one of our rooms to the first floor when we had a group member have an accident in Torres Del Paine and need a first floor room due to a leg injury. The rooms were neat and clean and the property was beautiful. There is a little restaurant on the water just a short walk away along the coast and the food was amazing. The hot tubs were awesome but needed to be reserved in advance - highly recommend. This was an amazing hotel and the staff were top knotch.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025