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Casa Lucy

2.5 star property
Enjoy the free WiFi at this Natales B&B

Choose dates to view prices

Photo gallery for Casa Lucy

Daily continental breakfast (USD 20 per person)
Exterior
32-inch flat-screen TV with cable channels, TV
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Miraflores 969, Natales, Magallanes y la Antartica chilena, 6160000
  • Plaza de Armas
    ‪12 min walk‬
  • Puerto Natales Casino
    ‪17 min walk‬
  • Mirador Cerro Dorotea
    ‪3 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Puerto Natales

Seaside stay .Within a 15-minute walk of the B&B, you'll find Lago Nordenskjold and Última Esperanza Fjord. Plaza de Armas and History Museum are also within 2 miles (3 km).
View more B&B in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 12 min walk - 1.1 km
  • Puerto Natales Casino - 17 min walk - 1.4 km
  • Cueva del Milodon - 2 min drive - 1.4 km
  • Costanera - 2 min drive - 1.7 km
  • Mirador Cerro Dorotea - 3 min drive - 2.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive

Restaurants

  • ‪La Picada de Carlitos - ‬10 min walk
  • ‪Yume - ‬5 min walk
  • ‪Last Hope Distillery - ‬6 min walk
  • ‪El Brisket - ‬12 min walk
  • ‪Café Melissa - ‬12 min walk

About this property

Casa Lucy

Enjoy the free WiFi at this Natales B&B
Casa Lucy offers its guests tour/ticket assistance. Public spaces have free WiFi. Free self parking is available.

This Natales bed & breakfast is smoke free.

  • 1 guestroom or unit
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Guest accommodations at Casa Lucy offer hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Spanish

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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.9 out of 5, Exceptional, 196 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: USD 20 for adults and USD 15 for children

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 for adults and USD 15 for children
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Lucy B&B Natales
Casa Lucy B&B
Casa Lucy Natales
Casa Lucy Puerto Natales
Casa Lucy Natales
Casa Lucy Bed & breakfast
Casa Lucy Bed & breakfast Natales

Casa Lucy Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 49 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Liked: Property conditions & facilities
The place was spotlessly clean and super hot water. Short walk to the bus station, great restaraunts and the main plaza
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Property conditions & facilities, room comfort
Lucy made us feel as if we were guests in her home.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zhenwen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is clean. The owner is nice. Location is convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 nights and were sad to leave. We were welcomed by the owner, Dona Lucy and she explained how to gain access to the property and showed us our room. The room was extremely clean, the bed and linens very comfortable and the room very roomy. Upon return every afternoon or night, we were asked what time we wanted breakfast. We were always offered our choice of eggs. We had bread and a toaster at our table, along with yogurt, juice, tea/coffee, cheese, ham and cereal was available. We hated leaving and felt very much at home with a caring owner that ensured that we were comfortable and at home in her B&B.
Stayed 5 nights in Jan 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy was a fantastic host! The breakfast was the best we had in natales!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast. Everything was clean and prepared for us and señora Lucy is the best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy was very attentive, and helpful. I needed help to get tours and good, and she made sure I got what I needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

EUNPIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Travis, Woodbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Stayed 6 nights in Jan 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lucy is a kind and helpful host. Our room was large and comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Stayed 5 nights in Jan 2024

10/10 Excellent

Francisco

Stayed 3 nights in Jan 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic accommodations, with no frills.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is very helpful throughout our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis Gonzaga

Travelled with partner
No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Stayed 7 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Senora Lucy was very helpful. Very clean and good breakfast.
Stayed 4 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eva, Burns

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet bed and breakfast with nice rooms, each with private bathroom. Hostess is very accommodating, we were able to store luggage there for free while we went into Torres Del Paine. Spanish speaking only but easy to communicate with entry level Spanish skills. Breakfast was filling. Highly recommend.
Stayed 1 night in Mar 2022

10/10 Excellent

Lucy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who ran the hotel was extremely nice and accommodating!
Stayed 1 night in Dec 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy made us feel right at home, and the breakfast was fantastic!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dealing directly with the owner who was so friendly
Stayed 4 nights in Jan 2020

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely host - home away from home

Lucy is a lovely host, it's a charming place to stay and we felt very welcome with lots of help from Lucy.
Stayed 2 nights in Jan 2020