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Hotel Hacienda Dorotea

3.5 star property
Enjoy free breakfast at this 3.5-star Puerto Natales hotel

Choose dates to view prices

Photo gallery for Hotel Hacienda Dorotea

An open doorway leading to a patio with a view of a field and mountains.
Property video
A hallway leading to a balcony with a view of a rural landscape.
A table with various desserts and pastries, a coffee station, and a view of mountains through large windows.
A bedroom with a large bed, bedside tables, a bench, a small table with a vase, and a view of mountains through a large window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena
  • Place, Mirador Cerro Dorotea
    ‪14 min drive‬
  • Place, Costanera
    ‪14 min drive‬
  • Place, Plaza de Armas
    ‪16 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

A bedroom with a large window, a bed, a bedside table with a lamp, a wooden bench, and a small table with a vase.

Superior Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

About the area

Puerto Natales

On boardwalk/promenade.Within 6 miles (10 km) of this hotel, you'll find Mirador Cerro Dorotea and Costanera. Cueva del Milodon and Puerto Natales Casino are also within 6 miles (10 km).

What's nearby

  • Mirador Cerro Dorotea - 14 min drive - 8.4 km
  • Costanera - 14 min drive - 8.7 km
  • Cueva del Milodon - 15 min drive - 9.0 km
  • Plaza de Armas - 16 min drive - 9.7 km
  • Puerto Natales Casino - 16 min drive - 9.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ‪Mesita Grande - ‬9 min drive
  • ‪El Asador Patagónico - ‬9 min drive
  • ‪El Brisket - ‬9 min drive
  • ‪Wild Bar - ‬9 min drive
  • ‪Baguales Brewery & Restaurant - ‬10 min drive

About this property

Hotel Hacienda Dorotea

Enjoy free breakfast at this 3.5-star Puerto Natales hotel
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Hacienda Dorotea. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Natales hotel.

  • 14 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Refrigerator in a common area
  • Water dispenser
  • Dining venue
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast included
  • Spa
  • Parking included
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Property amenities

Family friendly

  • Dining table
  • Playground
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Things to do

  • Books
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 40.0 per night
  • Hosted evening meal: CLP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Frequently asked questions

How close is Hotel Hacienda Dorotea to the airport?

Hotel Hacienda Dorotea is 4.7 mi (20-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does Hotel Hacienda Dorotea have an airport shuttle?

Airport shuttle services are not available at Hotel Hacienda Dorotea.

Does Hotel Hacienda Dorotea offer free breakfast?

Hotel Hacienda Dorotea offers free local cuisine breakfast every day from 6:00 AM to 10:30 AM.

Is there a casino at Hotel Hacienda Dorotea?

No, there is no casino at this hotel, but Puerto Natales Casino (9-min drive) is nearby.

What time is check-in at Hotel Hacienda Dorotea?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Hacienda Dorotea?

This hotel offers free self parking.

Does Hotel Hacienda Dorotea have a pool?

Hotel Hacienda Dorotea does not have a pool.

Does Hotel Hacienda Dorotea have a restaurant?

Hotel Hacienda Dorotea is home to Mirador de las Montañas, which features garden views.

Does Hotel Hacienda Dorotea have a spa?

There are no spa services available at this hotel.

How close is Hotel Hacienda Dorotea to downtown Puerto Natales?

Hotel Hacienda Dorotea is 2.6 mi away from Puerto Natales.

Hotel Hacienda Dorotea Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 1 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay here!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities
Staff are very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

vikram

Liked: Cleanliness, staff & service, amenities
Excellent room. Great hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
This is a cute hotel, nicely remodeled and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish, our stay was amazing. The front desk staff was delightful and so helpful. The room was absolutely gorgeous, comfortable beds and beautiful bathrooms. The grounds were gorgeous, and the restaurant was delicious
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful review from room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms with great view, and the horses added to it for the kids
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Loved the rustic look, rooms were great and comfortable. Restaurant was great, lots of choices for breakfast and dinner. View is beautiful! Paula at front desk was outstanding went out of her way to make our stay comfortable with wine opener, glasses and plenty of tips about the area. Highly recommend!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel from start to finish. The team kindly helped us store some of our bags while we were completing the W Circuit, which made our trip much easier. When we returned, the check-in process was quick and seamless. Everyone on the staff was incredibly helpful and friendly, making us feel very welcome throughout our stay. We enjoyed every moment — especially the breathtaking views and the incredibly comfortable king-size bed. It was the perfect place to relax after our trek, and we would gladly stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bennett

Unbelievable view from our room and it appears all rooms have this same huge window view. Interesting history of this lodge. A short drive out of town which made for a nice quiet stay. Easy to find with Maps App. Close to airport. Great breakfast. We ate at the onsite restaurant two nights. Each time was delicious and of course convenient. Open till late. Hotel staff great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Weilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MATHILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting with beautiful views. Our room was lovely, and perfect for a couple of relaxing days after lots of hiking. The only thing is our particular room was by the kitchen so you did get some sound through the walls. Majority of the rooms are downstairs though and won’t have this issue. Staff all lovely and friendly and we had a nice meal in the restaurant one night. We didn’t have our rental car anymore but had no issue getting Ubers in and out of town.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Don’t let the older rustic appearance fool you. Very modern and staff where wonderful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Buche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.
Verified

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024