The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
Great staff especially Daniella and Vanessa. They made my stay pleasant. Suggesting places to eat and go around. I had a rather complicated stay arrangement as I did W Trekking in between stays but they didnât mind to help with unique arrangements.
Room is clean. Bathroom works perfectly. The hotel location is right by the shore. Itâs very convenient to go to the downtown as well.
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
Very clean, great breakfast. Great decorations. Wonderful and helpful staff. Great location. I will definitely stay here again next time Iâm in puerto natales
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
All the above, the staff went above and beyond expectations, Im happy that i stayed at least one Night at the hotel, Iâll definatly be back for a longer period
Staff were excellent. Daniela and Christina are friendly, engaging and helpful. They made for a fun stay.
An improvement that is needed is in the bathroom design. Although modern and clean, there is inadequate countertop and shelf space. They should install some shelves, and add a in-room chair.
Clean room, great bed, very helpful staff were very informative about the area. Breakfast was very good. Warm high pressure shower. Very nice rustic style decor. Would stay again if returning.
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!