Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property
Hotel near Louisiana Sports Hall of Fame in Natchitoches

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior
Interior entrance
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the area

Natchitoches

Downtown Natchitoches stay.With a stay at this Downtown Natchitoches hotel, you'll be steps from Louisiana Sports Hall of Fame and Historic District Shopping. Old Courthouse Museum and Cane River National Heritage Area are also within half a mile (1 km).

What's nearby

  • Historic District Shopping - 3 min walk - 0.3 km
  • Louisiana Sports Hall of Fame - 3 min walk - 0.3 km
  • Cane River National Heritage Area - 7 min walk - 0.6 km
  • Northwestern State University - 18 min walk - 1.6 km
  • National Fish Hatchery & Aquarium - 2 min drive - 2.2 km

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 56 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Southern Classic - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Hana's Restaurant - ‬3 min drive
  • ‪Subway - ‬2 min drive

About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel near Louisiana Sports Hall of Fame in Natchitoches
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business center and 4 meeting rooms.

A fitness center, a terrace, and a vending machine are also featured at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. Free self parking is available.

This Natchitoches hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 45-inch flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1073 reviews
Rating 8 - Good. 240 out of 1073 reviews
Rating 6 - Okay. 156 out of 1073 reviews
Rating 4 - Poor. 72 out of 1073 reviews
Rating 2 - Terrible. 60 out of 1073 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat property!
Stayed 1 night in Jun 2025

10/10 Excellent

Deepika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Marilou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large quiet room. Desk clerk was pleasant.
Stayed 1 night in May 2025

8/10 Good

ZHANA, New York

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Kathleen

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed in a king suite and, for the type of room and amount paid, we were very disappointed. The suite had a living area, a dining area, a kitchenette, a separate bedroom and a bathroom so it was very spacious. However, there were no windows, no utensils/dishes/glassware in the kitchenette and no extra bedding. The uncomfortable bed had only a sheet and a very thin blanket on it and the pillows were terrible and lumpy, although there were plenty of them. I found a decorative topsheet in the closet but there should have been more bedding since the couch was a pullout. The shower only had 2 settings: 3rd degree burns or polar plunge. Also, there was only 1 wastebasket. As far as service, the lady who checked us in was excellent. The bartender was not. We stopped in the bar for one drink after having dinner out and were told the bar closed at 10pm. It was 9:15 on a Friday night and there were no other patrons. We stayed for less than 20 mins and decided to finish our drinks upstairs but, as we were leaving, we were asked to pour our drinks into plastic cups because the bartender did not want us to take our glasses to our room. We booked this hotel because of its location, which is walkable to Front Street, but it's also touted as upscale and it wasn't even average. We skipped breakfast, which looked way below par, and left at 7:30am. For the money, I think we would've had a better stay at Comfort Suites.

10/10 Excellent

willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but the ice maker didn't work
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is weird and away from the Hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management had no answer. No Management training.

Well right away we had issues with noisy neighbors, from what I’m understanding a college row team. I called to complain that the neighbors were going in and out the room constantly, and slamming the doors. The woman that said to me that I can ask them to keep it down. When she came down to our basement room, she said I don’t know what she can do about it. I asked can I be moved to a quieter floor or room, she acted liked that wouldn’t do anything to make me happy about the stay. Storms came in we lost power there was no one available to talk to about the power situation, I guess no back up emergency generators? Well I sleep with a Cpac severe sleep apnea I couldn’t sleep comfortably at first light we decided to pack up and leave. Our room was completely dark with no light coming in because the first floor was basically the basement. So during our packing we had to use the flashlight from our phone, anyway we left cell phone charger behind and several toiletries behind apparently, when I called the next morning they said nobody saw any items… No Customer Service and a rude so called Manager…. Worst Hotel stay experience ever….,
Stayed 1 night in Mar 2025

6/10 Okay

Larry

Liked: Staff & service
Disliked: Property conditions & facilities

I don’t believe this is a Wyndham property.

The location of this hotel is great for an easy walk to the restaurants and shopping in this charming town. We stayed at this hotel last year and enjoyed it, this time not so much. The rooms are spacious but the furniture and walls are showing a lot of wear and tear. I don’t think any maintenance had been done on this hotel since our last visit. Flat tires on the luggage carts, shower curtain rod barely hanging on, embedded mold in the bathtub caulk, hand rail almost ripped off the wall in the stairwell, lobby floor was dirty the entire stay. The staff we encountered were all very nice. This hotel has so much potential but management/owners need to step it up.
Stayed 1 night in Mar 2025

10/10 Excellent

DEDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mary D

The breakfast was excellent. The housekeeping people were very friendly and considerate
Stayed 1 night in Mar 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Jerelyn, Gilmer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The employees were great. Our rooms were spacious & comfortable. But,our check in was supposed to be at 4pm. Our 2 rooms were not ready until after 6pm.( The delay was due to previous weather conditions. But, we weren’t told that.) The ice machine on 4th floor did not work the entire stay. We reported it. We were told to just come to the kitchen(which was on 2nd floor) to get ice for our 2rooms. This is not a cheap property. So, the toilet paper & amenities for the rooms should not be SUB-STANDARD. Which IS the case with our rooms. Upgrade the quality of your paper products for the bathrooms. We would stay here again. Just hope more communication is extended if complications occur.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They didn’t let us Check into our room until almost 8 pm! I paid $230 for one night and had to wait till bedtime to check in
Stayed 1 night in Mar 2025

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Power outage issues.

We asked for sheets and a pillow for the pull out couch. It took over an hour for the staff to bring them up. Then a storm knocked out power and water too the hotel. While I understand some things are out of the control of the hotel management, no efforts were made to ensure our stay was safe and enjoyable. The stairways were dark and did not include emergency lights. One set of stairs was not standard height steps, which made them particularly precarious in the dark.
Stayed 1 night in Mar 2025

6/10 Okay

Mita

Travelled with group
Liked: Cleanliness
We booked for two double beds and got king in both rooms . Power outage and water was out because of bad weather .
Stayed 1 night in Mar 2025

2/10 Terrible

Xenia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We were forced to leave a day early as they had no running water. Apparently the city of Natchitouches has serious infrastructure problems. The front desk didn’t seem to care when I called to ask about the water. No offer of bringing bottled water, but I could come down and buy it. She had to wait until her manager woke up to ask what the problem was and then the power went off- storm related. No urgency for their guest. Worst experience at any hotel we have stayed.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay!

Excellent place to stay in Natchitoches. In walking distance of all the fun!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Feb 2025

8/10 Good

Greg

Travelled with family

Baseball

Loved location, breakfast was good. Rooms nice size and pretty clean could be dusted better. Walls are thin could hear people raking in next room. But for price would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Stayed 1 night in Mar 2025

6/10 Okay

Sennet

Business traveller
Liked: Staff & service

I mean... it could be worse. Not bad.

It is downtown, in the middle of everything. Parking is limited in the rear of the hotel- I really didn't care for that. You have to place a parking placard in the vehicle. The hotel is "older" and still has "older" furnishings. I got hooked up with a balcony, but there really wasn't much of a view. No pool (not that I was trying to swim) and breakfast didn't start until 7am. I had to leave the hotel at 6am. Plus they didn't have coffee in the lobby. If the hotel is going to be named "Chateau" of anything, I expect already made coffee in the lobby. The room was ok. It wasn't necessarily dirty and smelled of dollar store disinfectant. I could tell it was cleaned- no doubt- but I wanted my room to smell of sweet magnolias or something. Front desk workers were great- no problems. Wifi was fast enough to enjoy my Netflix shows at night. The stay and overall experience wasn't bad. I was just expecting a little more than what I had gotten given the price I paid and compared to the other hotels in the area.
Stayed 1 night in Mar 2025