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Hotel Val De Neu

5.0 star property
5-star ski-in/ski-out hotel near Baqueira Beret Ski Resort

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Photo gallery for Hotel Val De Neu

Massages
Property preview
Fireplace
Front of property
Breakfast buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Calle de Perimetrau, s/n, Naut Aran, Lleida, 25598
  • Place, Pla de Baqueira
    ‪1 min walk‬
  • Place, Baqueira Beret Ski Resort
    ‪1 min walk‬
  • Place, Montgarri Outdoor
    ‪13 min walk‬

Room options

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Royal Suite

Premium bedding, down comforters, minibar, in-room safe

Royal Suite

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Suite (2 adults and 1 child)

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (2 adults and 1 child)

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Royal Suite (3 adults)

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (3 adults)

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Suite (2 adults and 2 children)

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (2 adults and 2 children)

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Suite (3 adults and 1 child)

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (3 adults and 1 child)

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Suite (4 adults)

Premium bedding, down comforters, minibar, in-room safe

Royal Suite (4 adults)

  • 100 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the area

Baqueira

Skiing getaway.Within a 10-minute walk of the hotel, you'll find Baqueira Beret Ski Resort and Pla de Baqueira. Montgarri Outdoor and PyrenMuseu are also within 3 miles (5 km).

What's nearby

  • Pla de Baqueira - 1 min walk - 0.0 km
  • Baqueira Beret Ski Resort - 1 min walk - 0.1 km
  • Montgarri Outdoor - 13 min walk - 1.1 km
  • Rabada - 12 min drive - 1.7 km
  • Peyragudes - 62 min drive - 53.3 km

Getting around

  • Blagnac Airport (TLS) - 146 min drive

Restaurants

  • ‪Restaurante Fandango - ‬6 min drive
  • ‪Pizzeria La estrellita - ‬7 min drive
  • ‪Vermont Lounge - ‬6 min drive
  • ‪Restaurante Casa Carmela - ‬10 min drive
  • ‪Era Caseta Des Deth Mestre - ‬5 min drive

About this property

Hotel Val De Neu

5-star ski-in/ski-out hotel near Baqueira Beret Ski Resort
Hotel Val De Neu helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a complimentary children's club, and a 24-hour fitness center. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Naut Aran hotel.

  • 120 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Val De Neu offers 120 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Naut Aran hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free covered valet parking on site
  • Covered self parking on site (EUR 29 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 29 per night
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 1:00 PM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Val De Neu
Hotel Val De Neu Naut Aran
Val De Neu Naut Aran
Hotel Val Neu Naut Aran
Hotel Val Neu
Val Neu Naut Aran
Hotel Val De Neu Hotel
Hotel Val De Neu Naut Aran
Hotel Val De Neu Hotel Naut Aran

Hotel Val De Neu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 76 reviews
Rating 8 - Good. 12 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hatuey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. On par with 5 star ski hotels of haut savoie or chamonix. Very easy access to the ski lifts. A bit pricey but worths it
Stayed 4 nights in Mar 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just amazing and I am not giving it the top rating because of one simple thing: the wifi service is so so bad. And is a pity because the hotel is amazing, the team staff is the best in Baqueira and probably one of the best in Spain. But the internet speed is SO bad.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel is just amazing. Super friendly and great service. Areas of improvement if you come with family but you still need to work: internet is SO bad. I knew from other reviews but really for me this is a no go in the future not because I don't like it (I loved it) but because I need to be able to have a Conference Call and is impossible. Period.
Stayed 5 nights in Jan 2022

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Val de Neu - In General Very Good

Second stay at this hotel - Reception staff, concierge/parking staff/ cleaners, all very polite and professional. Pros - very clean, modern, great location as only a short walk to gondola, nice spa, comfy beds Cons - restaurant food nice but not exceptional and expensive.. only two lifts which means a long wait at peak times..some staff at breakfast indifferent, I couldn’t seem to order from the egg menu without them getting it wrong! Then I would have to wait again whilst order was corrected and then eat in my own as family finished.
Stayed 4 nights in Feb 2020

10/10 Excellent

JK, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ski piste and facilities. Hotel helped to arrange everything to make it a wonderful experience
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cosy hotel with plenty of amenities and excellent location. Spa was a bit expensive. Breakfast great !
Stayed 7 nights in Feb 2019

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not a 5 Star experience. Disappointed

What a let down. This was DEFINITELY NOT a 5 Star hotel. The service attitude was not the best. After traveling through Spain for three weeks and staying in 5 star hotels, this was the most expensive property we stayed at and also the most disappointing. While the decor is very nice, the standard rooms were no better than a Disney area motel. The main lounge called “The Bistro”, was very nicely decorated, but regrettably there was nowhere in the hotel where you could have a drink with a decent view of the magnificent mountains. Prices were absurdly INSANELY expensive. I was charged €18 for two simple hot teas, with cheap paper tea bags. Ridiculous. When had to sign and leave a deposit to borrow an adapter plug. Imagine that! At a 5 star hotel. Shocking! The area was nice but our stay at THIS hotel dampened our enthusiasm.
Stayed 3 nights in Jan 2019

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice experience at Hotel Val De Neu!

A very nice experience: the hotel was very good; staff very attentive, professional, and service oriented; good restaurants, and overall ambience. The room was a bit small, and did not face the mountain, so the view was just ok. We look forward to going back again sometime!
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service + Breakfast!

The service was especially good in this hotel. They took the stuff from the car onto the ski closet for us! Also, one of the best hotel breakfast that I've had!

10/10 Excellent

ana, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and exquisite family hotel for ski holidays

Every detail has been well thought through from the welcome drink to the kids club. The personnel is so friendly and diligent you really feel at home. The food is top class and the rooms calm and elegant. The assistance at the guardskis is such a treat when you go with children. We will be back and would like to congratulate all for such a well run hotel. Thank you!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family skiing

Great hotel and resort for family skiing very good value compared to rest of Europe. Highly recommend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVELY HOTEL

All the hotel staff are extremely helpful and polite and always smiling! The room was kept very clean, with a little cake/choc and bottle of water brought to your room every evening. Our only disappointment was there was a lot of children in the hotel during our stay making it very noisy with them playing in the lifts, running up and down corridors, and playing outside room doors.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stein, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, and fantastic skiing.

Fantastic hotel! Spacious luxury rooms in the junior suite, perfect for a family of four. Lovely "Cafeteria" for relaxing after skiing and ok food. On the negative side the pool for the kids is super small, even though it looks ok in the picture. We will go back. The slopes of Baqueira are great, and the snow conditions was impressive given the amount of artificial snow. NO reason to go to the French or Austrian alps with this so close by.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel review

This hotel is fine. It has nice furnishings and common spaces. It is close to the gondola and ski lockers are available for guests. Also, the staff is generally friendly and helpful. There are two shortcomings. First, the cleaning staff does a somewhat cursory job (e.g., sometimes not replacing products that have run out). Second, and more important, access to the jacuzzi and spa costs €25 per person for 90 minutes. The information about the hotel on Expedia is misleading in this regard. Based on that information (and our experience staying in other ski hotels), we expected that we would be able to use the jacuzzi as part of our room reservation. But as it turns out, guests are not allowed to access the jacuzzi or any spa facilities without paying the additional fee. This was very disappointing for a five star hotel.

8/10 Good

JEROME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable, service irréprochable, hôtel très beau et emplacement parfait, seul bémol la restauration de l’hôtel n’est pas au niveau du tarif demandé. Très cher pour des plats très moyen.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy kids friendly me encantó!!
Stayed 7 nights in Jan 2025