8/10 Good
Kelly M., Madison, WI
11 Apr 2024
Liked: Cleanliness
Eclipse Stay
The property fit the needs our our family, however there were several things that left us a bit disappointed. Only 4 rolls of toilet paper, no trash bags, 1 roll of Paper towel,no salt & pepper or aluminum foil, baggies, hot tub connect to pool did not stay heated and the pool was dirty. Maybe a solar cover would have been nice. Some of the ceiling fans in main house did not work or we were told they make a loud noise. The sink in the kitchen in the main house did not have hot water and we discovered that it had been turned off under the sink. We were not told in the 2nd house that there was no ice machine so we had to go and by ice in addition to all the things listed above. Most people will be traveling to your VRBO and don't carry things like this and the other VRBO's that we stay at provide these things along with coffee or Kcups. One of the two coffee makers did not work so I would just throw it away and perhaps replace it with a Keurig. On a positive note there were plenty of towels for people to shower and use. I might suggest one of those shampoo, body wash and conditioner devices you can attach to the shower wall. The little bottles provided were nice but not enough for 20 people that the house can hold. Not sure if you have a cleaning crew that just did not replenish things. As a family we really did enjoy the layout of the complex but a few adjustments would make it better for the next group that comes in. Items we had to purchase should have been included.
Kelly M.
Stayed 3 nights in Apr 2024