6/10 Okay
Marcus L.
25 Dec 2023
Slight disappointment but grateful none the less.
Loved the themes, VERY original, very grateful to have a place to stay near my folks house.
That being said; I was disappointed because an earlier email said I would get information the night before our stay; I didn’t get it. I messaged the property owner via VRBO app.
The app was glitching saying I had a past due payment so I was assuming I wasn’t getting the room.
It wasn’t till 10:30 the day of our trip that I got communication.
The reason I’m somewhat raw about this is because I figured I wasn’t getting this room and I booked a hotel in town and after finally getting communication from the VRBO owner I canceled the hotel reservation and resulted in a partial refund (loss of $130) which could have been avoided had we had the communication as expected before our trip out there.
Furthermore the windowless room and size had my spouse very uncomfortable/claustrophobic and wishing we hadn’t canceled the hotel.
-Hairs on the bed
-pillows need washed
The dog/owner in the ‘Winterfel’ room needs to respect quiet hours as it was another disappointment.
Marcus L.
Stayed 2 nights in Dec 2023