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Holiday Inn New London - Mystic Area by IHG

3.0 star property
3-star hotel near New London Ferry Dock

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Photo gallery for Holiday Inn New London - Mystic Area by IHG

Exterior
Premium bedding, desk, iron/ironing board, rollaway beds
Indoor pool
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service

Explore the area

View in a map
35 Governor Winthrop Blvd, New London, CT, 06320
  • Place, New London Ferry Dock
    ‪5 min walk‬
  • Place, United States Coast Guard Academy
    ‪2 min drive‬
  • Place, Connecticut College
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

New London

City center stay.Your stay at this hotel will put you steps from Garde Arts Center and a 5-minute walk from New London Ferry Dock. Hygienic Art Gallery and Custom House Maritime Museum are also within half a mile (1 km).

What's nearby

  • Garde Arts Center - 2 min walk - 0.2 km
  • New London Ferry Dock - 5 min walk - 0.5 km
  • United States Coast Guard Academy - 2 min drive - 1.8 km
  • Connecticut College - 3 min drive - 2.5 km
  • Ocean Beach Park - 8 min drive - 6.7 km

Getting around

  • New London Union Station - 7 min walk
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪Washington Street Coffee House - ‬4 min walk
  • ‪Tony D's - ‬2 min walk
  • ‪Woodfellas - ‬5 min walk
  • ‪Sunrise Cafe - ‬6 min walk
  • ‪The Oasis Pub - ‬6 min walk

About this property

Holiday Inn New London - Mystic Area by IHG

3-star hotel near New London Ferry Dock
Holiday Inn New London - Mystic Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4004 square feet (372 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Holiday Inn New London - Mystic Area by IHG. Free self parking is available.

This 3-star New London hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn New London - Mystic Area by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This New London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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4.2 out of 5, Very good, 1,005 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 15 per person
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel New London
Holiday Inn New London
New London Holiday Inn
Holiday Inn New London Hotel
Holiday Inn New London Mystic Area Hotel
Holiday Inn Mystic Area Hotel
Holiday Inn New London Mystic Area
Holiday Inn Mystic Area
New London Mystic Area By Ihg
Holiday Inn New London Mystic Area
Holiday Inn New London Mystic Area an IHG Hotel
Holiday Inn New London - Mystic Area by IHG Hotel
Holiday Inn New London - Mystic Area by IHG New London
Holiday Inn New London - Mystic Area by IHG Hotel New London

Reviews

Holiday Inn New London - Mystic Area by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient and friendly, professional staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Noah

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

OSMAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Mai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels I have ever stayed in. First of all, there was no one at the front desk when I checked in at 10pm, but after a while, a staff member came back from outside. Also, the door to the room could not be locked from the inside. Furthermore, the hair dryer did not work. There was no front desk number on the phone, and no one answered the phone even though I called the front desk multiple times via the hotel's number that I got from IHG call center. Since no one answered the phone, I went to the front desk, but there was no one there either. The staff member who was there when I checked in was eating something on the nearby sofa. I asked for the hair dryer to be replaced, but they did not do so. The building was old and dark, and there was no staff working properly. I think I was unlucky in many ways, but this was the level I paid about $200 a night. This was one of the worst hotels I have ever stayed in, with only very disappointing memories. I will never stay again, but I hope others do not have the same experience.
Stayed 1 night in Jun 2025

6/10 Okay

Domingo, Bridgeport

Travelled with partner
Didn’t have access to the pool, didn’t like the vibe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff. Clean rooms. Walking distance to everything in New London.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Damarys

Stayed 1 night in May 2025

10/10 Excellent

Huntley

Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought an excellent hotel - room had fridge, microwave, coffee machine etc, room service was not intrusive, restaurant had great beer / food. No complaints!!
Stayed 3 nights in May 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Downtown Accommodations

Above average holiday inn in downtown New London Easy walk to Bank St with many nice restaurants and bars Very friendly staff Clean and comfortable room with occasional train whistle On site free parking a bonus
Stayed 1 night in May 2025

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the area and that is still not saying much
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Jane, Bronx

Travelled with partner
Liked: Amenities, property conditions & facilities
New renovation is a great improvement to this hotel.
Stayed 2 nights in May 2025

6/10 Okay

Samantha

Overall it was just a little disappointing. Staff wants not overly friendly or available and didn’t answer the phone when I called down to ask a question. The decor is outdated and dark and the pool is only open until 8pm. It felt like bare bones and staff, holding on until they foreclose. No outside seating available rather, which was disappointing because the weather was nice.
Stayed 1 night in May 2025

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs renovation

Needs updating and location is loud.
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Staff were very helpful and friendly and the breakfast was very good.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good but the parking lot is a bit limited in access areas
Stayed 1 night in Apr 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always enjoyed staying at a Holiday Inn. The place was lovely and staff very friendly. The parking lot needs to be paved again. Adding better lighting in back area would make people feel safe.
Stayed 1 night in Apr 2025