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The Devon Hotel A Heritage Hotel

4.0 star property
4-star spa hotel near Fitzroy Beach

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Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Banquet hall
Outdoor pool, a heated pool, sun loungers
Lounge
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Centre City Shopping Centre
    ‪14 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

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Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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King Studio

King Studio

9.2 out of 10
Wonderful
(33 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Queen Studio

Queen Studio

9.2 out of 10
Wonderful
(95 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

9.8 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

About the area

New Plymouth

Heart of New Plymouth.With a stay at this Strandon hotel, you'll be within half a mile (1 km) of Fitzroy Beach and 2 miles (3 km) of Centre City Shopping Centre. Pukekura Park and Wind Wand are also within 2 miles (3 km).

What's nearby

  • East End Reserve - 3 min walk - 0.3 km
  • Fitzroy Beach - 5 min walk - 0.5 km
  • Centre City Shopping Centre - 14 min walk - 1.3 km
  • Pukekura Park - 15 min walk - 1.3 km
  • Bowl of Brooklands - 3 min drive - 2.2 km

Getting around

  • New Plymouth (NPL) - 9 min drive

Restaurants

  • ‪Sun World Chinese Restaurant - ‬13 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Crowded House Bar & Cafe - ‬16 min walk
  • ‪KFC - ‬16 min walk
  • ‪The Federal Store - ‬6 min walk

About this property

The Devon Hotel A Heritage Hotel

4-star spa hotel near Fitzroy Beach
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1972
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Exterior
Plymouth International
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  • Hot tub
  • Spa
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4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $86
CA $99 total
includes taxes & fees
Mar 9 - Mar 10
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

2/10 Terrible

Jenny

Disliked: Staff & service, amenities, property conditions & facilities
I stayed at 12 hotels while in New Zealand and this was the worst. If you are looking for half the amenities at twice the price then you will love this place. Everything points to GREEDY BAD management. I'm wondering if the positive reviews are fake. A note from the cleaner and a useless notebook doesn't even come close to making up for what is lacking. Where to start... -only a double bed and not even comfy! -just one small mirror! every other place provided a full length mirror -terrible lighting - the choice is bright and glaring or pitch dark; there is no in between and no bedside lamp either! what kind of hotel doesn't have a bedside lamp?! -only a few channels on the TV compared to every other place -only a blind on the windows so again it's all or nothing; would it hurt to provide sheer curtains as other places do so that there is a middle option between black out/can't see anything and on full display to the parking lot? -no kitchenette, yet other places provide a full kitchen for far less money -massive pillows that only a giant could use, meaning I had no pillow -be prepared to park 2 blocks away -slippery shower floor -poor water pressure -no freezer compartment in fridge -the bathroom light is the same switch as the SUPER LOUD THROBBING FAN, so you can either be in the pitch dark, or listening to it roar around you -staff seem stressed and no wonder After all the wonderful places I stayed for much less, this was a huge disappointment. Stay somewhere else!
Stayed 1 night in Nov 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go to place to stay in NP.
Stayed 3 nights in Sep 2025

10/10 Excellent

TONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service beds are comfortable place is inviting and it has a good vibe I even send my friends there if they are going that way
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Everything was perfect. I had to have emergency eye surgery in Auckland. I wish I recovered at a place like this compared to the place I had to stay for a week.
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Never even a hello from reception staff throughout our whole stay. Room was very basic. Shower pressure was a dribble and thats being kind. Worst ive had. No toiletries, no crockery or cutlery at all, even a bowl for snacks wouldve been something, bar not open till 4, couldnt even get a juice and was stinking hot outside. Wouldnt stay again. Cleaning needs improvement, filthy lightswitches and surfaces. Pool was cloudy did not look clean either.
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Sep 2025

4/10 Poor

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was great, nice polished and clean stainless handrails. hotel and bar staff friendly & helpful. disappointed at how many plates were dirty in the clean area, post dishwasher food pieces, and alot of plates still wet. we were the first to arrive for breakfast and i was also disappointed to find hard boiled eggs instead of runny poached eggs. everything else was pretty good but i can see marbles has changed alot over the last year or so, the waiters and kitchen staff has changed. the quality of the food has gone downhill. somebody should be appointed to quality control to keep the previous standards up cheers phil
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay, but breakfast buffet was not plentiful like in pictures on the website.
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

6/10 Okay

B

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean and tidy but too noisy and no parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Staff on front desk was very unhelpful re room direction and very unfriendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as I expected from previous experiences at this hotel. Only small downer was lack of cash advancing facility, either ATM or cash-out facility necessitating a walk into town to the nearest ATM machine.
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, all the staff we met were amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean room staff were friendly right throughout the whole place.The restaurant was the boom.Meet a few people from Auckland down for the marathon at the bar… good night with a whole lot of laughs. Don’t wanna go home so we rebooked for another night.Definitely recommend staying here if you ever heading this way..
Stayed 3 nights in Nov 2025

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and good value for money
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, with view of sea. Nice bar. Limited parking if conference and function rooms in use.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room and a very good general vibe!!
Stayed 2 nights in Nov 2025

8/10 Good

Heshanth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were specious, tidy and clean
Stayed 1 night in Oct 2025

8/10 Good

Jing

Stayed 2 nights in Oct 2025

10/10 Excellent

Mehboob

Liked: Cleanliness, amenities, property conditions & facilities
Yes Only comment was that we should be informed at front desk that ev charging will cost 30 as prev it was free
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice room.
Stayed 1 night in Nov 2025