"We arrived in Brooklyn to meet our son's new in-laws prior to the wedding in Bermuda. We were dismayed to see & hear a loud subway out front, but muc ... " More

By a verified traveller on Thu 26 Nov 2015

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Hotel Description

Art Deco hotel with free WiFi, connected to a shopping center in Brooklyn

Heart of Brooklyn

You'll find Prospect Park and Barclays Center Brooklyn within 2 miles (3 km) of this Brooklyn hotel. Brooklyn Museum and Brooklyn Botanic Gardens are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and free newspapers.

Free Internet, comfy beds

The 56 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include iPod docks, refrigerators, and flat-screen TVs with satellite channels.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$183 per night

Standard Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Arena Hotel ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Arena Hotel

Everyone (7) Business (1) Family (1)
3 out of 5
Staff was not there when we arrived at shift change. When he finally showed up, he was very pleasant.

Posted by on 4 May 2019

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Comment from Hotel Management

4 May 2019 by Manager

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

5 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

3 out of 5
Nice hotel nothing over the top, Just nice. Location is not the best in front of a train.

Posted by , from Brooklyn on 17 Nov. 2018

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Comment from Hotel Management

18 Nov. 2018 by Manager

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our location. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

3 out of 5

Disappointing

Check-In was scheduled for 3:00pm, however we arrived at 5:00 and the room was not ready. The manager did give us a discount on the room for the inconvenience. However, the carpeted floor was WET the entire time. So could not walk around without shoes. The room was stuffy, so kept having to open and close window. With it being freezing outside, of course this was not ideal.

Posted by , from Maryland on 20 Dec. 2017

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Comment from Hotel Management

22 Dec. 2017 by Manager

Thank you for sharing your experience. We appreciate the insight regarding our room. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.

5 out of 5

Our Brooklyn Visit

We arrived in Brooklyn to meet our son's new in-laws prior to the wedding in Bermuda. We were dismayed to see & hear a loud subway out front, but much to our amazement we never heard it in our luxurious room. The staff were wonderful and most cordial. We enjoyed our stay, use of their computer, breakfast area and workout facility.

Posted by , from from Bozeman, MT on 26 Nov. 2015

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2 out of 5

Not walking distance from the Arena

Pros: It was clean.
Cons: Staff knowledge needs to be improved.
Location: a cab away from the Barclays Center. Fast food restaurants.
We chose to stay at this hotel because it looked like it was close to the Barclays Center, but its about a 30 minute walk. The parking is very limited. By limited, I mean maybe 8 spaces, if you get their early enough. They said there were parking garages around, but I couldn't find any. The area itself looks very dirty. Lots of graffiti, it smells like urine everywhere, and tons of trash. I don't think that's the hotels fault, just the area itself that its in. It's a walk away from a lot of fast food restaurants. The hotel itself was very small. The rooms were extremely small. We got 2 double beds and there was barely any room to put our stuff. One of the beds was right up against the bathroom door. I can only imagine how big a 1 bed is. The rooms were clean. The staff was ok. There was only 1 person running the desk at a time. Some of them didn't really know about the amenities placed in each room. I ask one desk guy for a make up wipe, which was originally in the room. He had no idea what I was talking about. Overall, I probably wouldn't stay here again. The continental breakfast was mediocre....but then again...it was continental.

Posted by on 14 Sep. 2015

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1 out of 5

Not a good area to be.

I you drive a car. Do not stay here you will be lucky to find parking. This hotel only has 9 parking spots for the whole hotel. No other parking close by. And no parking on the street. Also. Not easy to get too.

Posted by , from new orleans on 21 Aug. 2015

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5 out of 5

NY hotel

Nice size room. Big TV . Nice breakfast room. Reasonably priced. Added an extra night for better price than travelocity.

Posted by , from IA on 7 Jul. 2015

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3 out of 5

Nice hotel, decent location

I liked the hotel, very noisy area and dark and dirty but the whole neighborhood is changing and just a block from there will find nice restaurants and bar. Close to the metro station. Very convenient for the price.

Posted by , from brooklyn on 24 Mar. 2015

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5 out of 5

Very pleased indeed!

Went down to Brooklyn, from upstate, to see friends and needed to spend the night. This hotel had everything we wanted and needed. Only 9 parking spots total for the hotel, but we came back to our room after midnight and 5 of them were available. (There were several parking garages very close by if we had needed them.) Great rooms, perfect breakfast, extremely happy!

Posted by on 19 Jun. 2012

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About the Best Western Plus Arena Hotel

Location 1324 Atlantic Ave, Brooklyn, NY 11216

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Arena Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Brooklyn hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 5 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Built in 2010
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16.1 km / 10 mi)
  • Train station: Brooklyn East New York Station (0.2 km / 0.1 mi)
  • Metro station: Nostrand Av. Station (Fulton St.) (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Arena Hotel offers 56 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Arena Hotel Brooklyn
  • Best Western Plus Arena Brooklyn
  • Best Western Plus Arena

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.