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Embassy Suites by Hilton New York Manhattan Times Square

3.5-star property
60 West 37th Street, New York, NY 1-855-887-0424
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4.4 out of 5
Excellent!
See all 16 Travelocity Reviews

"Lovely hotel in a great location. Free breakfast and wifi, a bar in the lobby, within 2 blocks of a subway station and about a 10 minute walk from tim ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

3.5-star hotel near 5th Avenue

City center stay

At this Midtown hotel, you'll be within a 5-minute walk of 5th Avenue and Bryant Park. Empire State Building and New York Public Library are also within half a mile (1 km).

Renovated in 2018

The hotel's 24-hour fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy a meal from the restaurant and free cooked-to-order breakfast each morning.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 310 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$172* Per night/room 22 Jul. - 23 Jul.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, View (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Embassy Suites by Hilton New York Manhattan Times Square ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton New York Manhattan Times Square

Everyone (11) Couples (2) Family (4)
5 out of 5
Lovely hotel in a great location. Free breakfast and wifi, a bar in the lobby, within 2 blocks of a subway station and about a 10 minute walk from times square. No complaints!

Posted by , from Los Angeles on 13 Feb. 2020

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5 out of 5

Posted by on 27 Jan. 2020

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5 out of 5
This hotel was amazing. It was very clean and had awesome amenities. They had a daily happy hour for guests and a wonderful breakfast. All the staff was very friendly. My family and I loved staying here and especially loved the rooms. Our view of the Empire State Building was icing in the cake!

Posted by , from Florida on 21 Jan. 2020

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5 out of 5
The property is very nice with a great staff!! No street noise and a great location central to everything

Posted by on 27 Dec. 2019

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5 out of 5
Great location in midtown, 2 blocks from the Empire State Building, 7 blocks from Rockefeller center. Breakfast makes it worth the visit, as well as the daily happy hour free cocktail party. Quiet.

Posted by on 7 Dec. 2019

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4 out of 5

Posted by on 29 Oct. 2019

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4 out of 5

Posted by on 26 Jun. 2019

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5 out of 5
Very Clean. Small but what do you expect? Bar not operational but room service was good when we were there. Centrally located. A bit hard to find you have to be looking for it. They need to post a street level view so folks know what to look for. Good value for the money.

Posted by on 1 Jun. 2019

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2 out of 5
The hotel is clean, and the rooms are comfortable, if a bit bizarre. Our closet was right next to the toilet in the bathroom. The main problems were poor planning. The hotel has only 3 elevators and 39 floors. Ten minute waits for an elevator were common. The breakfast/reception area was enirely too small. Our first and only experience with the breakfast buffet was like Black Friday with crowds, shoving, pushing, and near fights. There was nowhere to sit, and many of the serving dishes were empty. The staff was pleasant but snarky or absent. When we checked in, we were informed they had a room for us that was “the type of room Travelocity provides.” It was not, by any stretch of the imagination a suite. Other interactions with staff were extremely limited since we only caught site of the bellhop once, and there was no concierge. The maid service was once a day, period. Because of that, there were piles of dirty dishes, trash bags, etc. in the hallways most of the day. This was truly a disappointing experience.

Posted by on 29 Dec. 2018

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5 out of 5

Posted by on 15 Dec. 2018

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About the Embassy Suites by Hilton New York Manhattan Times Square

Location 60 West 37th Street, New York, NY 10018

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Embassy Suites by Hilton New York Manhattan Times Square was completed in 2018. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 310 guestrooms or units
  • 39 levels
  • 2 bars or lounges
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: LaGuardia Airport (LGA) (14.6 km / 9.1 mi)
  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 34 St. Station (Herald Square) (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

The Heist - This lobby lounge specializes in American cuisine and serves dinner only.

The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 18
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Destination fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton New York Midtown Manhattan Hotel
  • Embassy Suites Hilton Midtown Manhattan Hotel
  • Embassy Suites Hilton New York Midtown Manhattan
  • Embassy Suites Hilton New York Midtown Manhattan Hotel
  • Embassy Suites Hilton New York Midtown Manhattan
  • Embassy Suites by Hilton New York Manhattan Times Square Hotel
  • Hotel Embassy Suites by Hilton New York Midtown Manhattan
  • Embassy Suites by Hilton New York Midtown Manhattan New York
  • Embassy Suites Hilton Hotel
  • Embassy Suites Hilton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.