"hotel and staff was great. room was a nice size for New York City. great location. my only problem was the room was warm. and the windows where dirty. " More

By a verified traveller on Fri 14 Apr 2017

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Hotel Description

4-star hotel near 5th Avenue

New York retreat

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Madison Square Garden, both within a 5-minute walk. Macy's and Empire State Building are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference center. Limo/town car service, a computer station, and luggage storage are also on offer.

IPod docks, WiFi

The 64 guestrooms feature iPod docks, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include WiFi, wired Internet, and minibars.

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$164 per night

Deluxe Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Flatiron Hotel ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Flatiron Hotel

Everyone (5) Business (2) Couples (1)
4 out of 5

This hotel is very well located and stylish.

Pros: Close restaurants, Free Internet, friendly and helpful staff
Cons: small rooms, no ice dispenser, expensive parking
Pros : - Room was clean and offered great features, such as automated blinds and television in the bathroom. - The staff was very friendly and helpful. - The hotel is very stylish with great vibes and live music every night of my stay. - The fish tank is beautiful. Cons : - The parking is expensive, even with the hotel discount, it is 35 $ per 25 hours and you cannot take your car out once you've cheked it in for a amount of time. - The room is SMALL! - There is no ice dispenser, you have to "order" the ice. It's free though.

Posted by , from Montreal, QC, Canada on 12 Jan. 2013

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1 out of 5

Posted by on 21 Apr. 2019

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5 out of 5

Posted by on 15 Mar. 2019

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4 out of 5
Really cute hotel! The bar was not open when I was there🙁 Overall good experience. But I paid for my room in full with travelocity and when I got there o just had to pay some fees which I did and the next morning I checked my credit card statement and they had charged my card for the room even though I already paid. Waiting for my card to be refunded. So be careful .

Posted by on 6 Mar. 2019

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5 out of 5

hotel and staff was great

hotel and staff was great. room was a nice size for New York City. great location. my only problem was the room was warm. and the windows where dirty.

Posted by , from long island ny on 14 Apr. 2017

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2 out of 5

Party palace

Pros: Room and bathroom are large and roomy for Manhattan, and the staff are friendly and low key.
Cons: Not certain how the noise from evening events could be eliminated, but it will keep me from returning to th Flatiron in the future.
Location: Great location in Chelsea: walk to many restaurants, parks, theater!
This good-looking hotel disappointed in many ways: it was not clear to me from their website or ads that the Flatiron is an event site that hosts extremely loud parties in the bar and mezzanine each week-end night, until 1:00 am or later. The din was unbearable in my 4th floor room, and since I travel to Manhattan to work on both week-end days, I would not stay at the Flatiron again. In addition, the tub did not drain, the cooling did not work (heat did work), the bathroom tv did not work, and the door lock was inoperable on the second evening, meaning that I was locked out of my room while the maintenance guy worked on it for around half an hour. The staff are all really nice, however, were apologetic about the problems, and eliminated my room activity fee (around $20 per night) because of the noise.

Posted by , from Arizona on 25 Oct. 2016

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4 out of 5

Attentive Staff, thanks Flatiron!

Pros: Wonderful location, you can walk to Eataly, John Dory, Madison Park.
Cons: They had entertainment every night, it seemed I was leaving when it started and was over when I returned. A fun addition to the hotel if you stay in!
Location: Great shopping, great restaurants, great access via subway or cabs!
Great location, really nice room and staff. I arrived at noon and dropped my bag, but by the time I returned from lunch they had my room ready. I am used to having to turn sideways to move around New York hotel rooms but I felt comfortable spending time there. The beds are comfortable.

Posted by on 18 Jun. 2016

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4 out of 5

Comforting stay during the 2016 Blizzard!

Pros: Location.
Cons: The front desk area. They personally escorted you to your room and engaged in all the transaction in there. That was a bit disconcerting.
Location: Good location, near Madison Square Park, Eataly and several subway lines at 23rd Street.
Given the circumstances of the weather, our stay at this hotel was comforting. The staff was generous with their time and attention despite the fact that they were unsure whether they would be able to get out before the travel ban went into effect. Nearly all the businesses in the area closed, except for the restaurant across the street and a 7/11 around the corner. Our room was small, but comfortable. We loved the location and once the snow stopped, we were able to go out with ease.

Posted by , from Westchester NY on 25 Jan. 2016

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5 out of 5

Greeted by awesome Angel with champagne!

Pros: staff was awesome! great central location.
Cons: nothing - it was great!
Location: Very central location - walked everywhere - uptown, downtown and mid-town.
We were greeted by Angel at the front with a glass of champagne. He checked us in and escorted us to our room. The hotel was clean, fresh and vibrant! Our room was exactly what we expected - end of the hall, two queen beds, nice size bathroom and plenty of space. Other notable experiences were with staff members Leo, Juan and Jason - all were so helpful, accommodating and service oriented. I would recommend this hotel for anyone!!!

Posted by , from Orange County, CA on 27 Oct. 2015

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5 out of 5

Great Hotel

Pros: Close restaurants
Cons: No free Internet, Poor breakfast, no breakfast
I really liked this hotel, the location is great. The staff was ready to help in every way they can

Posted by , from Cuenca , Ecuador on 11 Jan. 2013

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Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. Free breakfast is served daily. The business-friendly Flatiron Hotel also features multilingual staff, dry cleaning/laundry services, and a porter/bellhop. This 4-star New York hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 10 levels
  • Built in 2011
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.1 km / 16.8 mi)
  • Train station: New York 23rd St. Station (0.7 km / 0.4 mi)
  • Metro station: 28 St. Station (Broadway) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Flatiron Hotel offers 64 air-conditioned accommodations with iPod docking stations and minibars. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room bottled water
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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