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Heritage Hotel

2.5 star property
Hotel near Madison Square Park in New York

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Photo gallery for Heritage Hotel

Front of property
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(133 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.At this Manhattan hotel, you'll be within a 5-minute walk of Madison Square Park and Flatiron Building. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬2 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Hotel near Madison Square Park in New York
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 737 out of 1687 reviews
Rating 8 - Good. 520 out of 1687 reviews
Rating 6 - Okay. 246 out of 1687 reviews
Rating 4 - Poor. 89 out of 1687 reviews
Rating 2 - Terrible. 95 out of 1687 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, check-in, and location were wonderful. The room was OK - older and small, but that's NY. The bathroom was redone nicely. I stayed there in November so I didn't try the AC, but there is no heating so I did have to ask for another blanket because the room was CHILLY. Very centrally located, which is fantastic. I will say the walls are thin, so I had a chatty group of gals next door that I heard until midnight. I brought ear plugs and that solved the problem. Otherwise, though, a really great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Ayaz

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked for twin bed and got 1 king bed , poor internet no coffee and terrible service
Stayed 2 nights in Oct 2025

4/10 Poor

Lars

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Oct 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Oct 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was fine for one night for the price, but I would never stay for more than that. The location was convenient and walkable and the staff was friendly. Our room was very basic but clean. Pillows were not good and bed wasn’t the most comfortable. Room was decent size for the city, I’ve stayed in much smaller, but bathroom was tiny. The security latch on our door was broken and walls were pretty thin. Overall, accept it for what it is - a decently priced place to rest your head for the night after a long day of 24,000 steps.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, clean rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

6/10 Okay

Courtney

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfy,
Stayed 1 night in Oct 2025

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Tv could use an upgrade and the bed slides around. Otherwise great place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Delmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Heritage. Room was small, but was well appointed. Safe, quiet area near some pubs and close to transit. Great value.
Stayed 1 night in Oct 2025

8/10 Good

Frida

Stayed 1 night in Oct 2025

10/10 Excellent

Muriel, Henrico

Travelled with family
Liked: Amenities
The room was a family suite and although it was small it was clean and comfortable. The staff were extremely accommodating. It was located in a great part of the city with easy access to the subway. I would definitely stay here again. Great hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Darius

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, sheets no clean. Thin walls. Smells.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service
*
Stayed 2 nights in Oct 2025

6/10 Okay

George, Wilton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Melodee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to our room and it was way smaller than what was presented in photos. You had to clime over bed to get Into room. Air conditioning did not cool room on very hot day and when we said we could not stay there they refused refund. Went through Expedia and I don’t believe Expedia did enough. They tried calling them a couple of times and then said they didn’t get any answer. It was expensive and we went to another hotel. I will say that I put a big part on Expedia for not helping more
Stayed 2 nights in Aug 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Orly

Travelled with family
Liked: Cleanliness, staff & service
Sufficient rooms. Everything is just in place. Basic Simple and clean hotel. The staff was very kind and friendly. Location is great!
Stayed 3 nights in Oct 2025