Skip to main content
Beginning of main content
4.2 out of 5

"The hotel was small and quaint. Great area to stay in - gardens, shopping, flat iron building, restaurants. The location and nice helpful staff was ... " More

By a verified traveller on Sat 30 Jun 2018

Enter dates to see availability

Hotel Description

Hotel near Flatiron Building in New York

In shopping district

Within a 10-minute walk of this Midtown hotel, you'll find Flatiron Building and Madison Square Garden. Empire State Building and Times Square are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi

The 111 guestrooms offer free WiFi, free local calls, and hair dryers. Safes and ironing boards are also available.

Standard Room, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Full Beds, Sofa, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Full Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Hotel

Everyone (4) Couples (1)
4 out of 5
Excellent location and very nice staff, decent free breakfast, average room, nice bed and shower, slow elevators

Posted by on 7 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Nov. 2019 by Heritage Hotel.

Dear Guest, We appreciate you taking the time to rate us. The management and staff try their best to make every guest happy. We hope you will consider staying with us again on your future visit to NYC.

5 out of 5
The location was fantastic: 2 subway stops close by with different subway lines to whisk you to different parts of the city. There was a supermarket and a CVS very close. I could walk to Times Square.

Posted by on 9 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Mar. 2019 by General Manager

I am most appreciative for the time taken to review The Heritage Hotel. It makes me so happy to learn of the great service you received and that nothing was too much trouble for my team. Indeed, it is location, location, location! Many places of interest are within a short walk of our entrance. With the 23St Subway and a wide range of restaurants, bars and cafes at our doorstep our location is second to none. We are walking distance from the New York Life Building, Empire State Building, Flatiron Building and Madison Square Park. There are many stores close by. Like Macys for clothes and Best Buy for electronics. Also there are many boutique stores on Fifth avenue. Moreover, we are 5 min by subway from Times Square and 10-15 min ride from World Trade Center Memorial, Wall Street, and Central Park. We have world famous restaurants like Eataly, La Pecora Bianca and 11 Madison Park. Also we have a wealth of celebrity chefs: Jean- Jean-Paul Bourgeois at Blue Smoke, Francis Derby at The Cannibal, Simone Bonelli at La Pecora Bianca, Fitz Tallon at Eleven Madison Park. We provide an American style continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats, fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely, Zahid, General Manager

4 out of 5
The evening desk clerk was really nice and made you feel welcome. Given the room rate it was well kept and comfortable.

Posted by , from Colorado Springs, US on 21 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Jan. 2019 by General Manager

I think it is just wonderful that our front desk managed to impress you so much - there is nothing more I like to read as it means we have done our job well. Our service ethos revolves around a fine balance between warmth, personality and then total professionalism and exquisite attention to detail. I personally read all guest feedback and use this as an opportunity to learn and improve the experience of our guests. The pleasure of your company was ours. Indeed our hotel is well situated. We are just a short walk from Fifth Avenue, Madison Square Park, Flatiron Building and the Empire State Building. The subway is a minute’s walk from us with convenient access to uptown and downtown. The 23 St Subway is at our doorstep and a wide range of famous restaurants, bars and cafes are at our doorstep. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. We also provide a continental breakfast with a wide selection. It also includes hot items like scrambled eggs and sausage. Make your own Belgian Waffles. We have muffins, bagels, bread, fruit juices, tea, and freshly brewed coffee. We also have healthy items such cereals, oats and fresh fruits. Also our breakfast is complimentary. This is a big saving as breakfast can cost $10-15 in Manhattan. Whenever you decide to come back to New York, the Staff and I will be honored to welcome you back. Yours Sincerely Zahid, General Manager

4 out of 5

Great hotel in a great area.

The hotel was small and quaint. Great area to stay in - gardens, shopping, flat iron building, restaurants. The location and nice helpful staff was a highlight of the trip. I would definitely stay there again and recommend The Heritage Hotel to others. Only thing I wasn’t really happy with was the continental breakfast. It didn’t need to be huge or have a ton of variety, but it could have been simpler and fresher. Just a few quality items rather than a lot of not-so-great items. That is really my only complaint! The rest of it was great!

Posted by on 30 Jun. 2018

Was this review helpful to you?
Comment from Hotel Management

2 Aug. 2018 by General Manager

“I would definitely stay there again and recommend The Heritage Hotel to others” It is quite an honor and very rewarding to hear such praise. Indeed it is the ultimate accolade for all the hard work of my staff. is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of you stay with us. But what truly means the most to me is knowing that the service you received from our team members was excellent. I will be sure to share your feedback with the team. I was delighted to read that you had enjoyed the location of the hotel in with an abundance of tourist attractions and great restaurants in the area. We are very lucky to be located in the relatively quiet area of a side street, but still well connected to the transport network and within easy walking distance of many of New York’s great sights. Some of the best restaurants in the USA are a short stroll away. 11 Madison Park is the fifth highest rated restaurant in the world. Restaurants like Eataly, Mexicana, Hill Country Barbecue, 230 Fifth Ave are a minutes’ walk from us. Once again thank you for writing such a lovely review, my only wish is that I can personally welcome you back to The Heritage Hotel in the not too distant future. It would be an immense honor to welcome you back. Yours Sincerely, Zahid, General Manager

4 out of 5

Location!

Customer service was great! The room was not super spacious but it's New York and who wants to spend too much time in a hotel room anyways. The room was clean and the breakfast was good. The huge sell here is location!! Close to everything including subway station and Times Square! Great for young couples looking to have a great and affordable trip!

Posted by , from new york on 14 Jan. 2017

Was this review helpful to you?

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Heritage Hotel.

  • 111 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.3 km / 17.6 mi)
  • Train station: New York W 32nd St. Station (0.7 km / 0.5 mi)
  • Metro station: 23 St. Station (5th Av.) (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Heritage Hotel offers 111 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve a crib/infant bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Security system
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Heritage Hotel New York
  • Heritage Hotel Hotel
  • Heritage Hotel New York
  • Heritage Hotel Hotel New York
url importing https://www.travelocity.ca/New-York-Hotels-Heritage-Hotel.h15040315-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.