"Drink and beverage vouchers were nice. Proximity to Penn Station/Madison Square Garden a big plus. " More
City center stay
You'll be steps from Madison Square Garden and within a 10-minute walk of Macy's with a stay at this Midtown hotel. Empire State Building and Times Square are also within half a mile (1 km).
Free breakfast
A 24-hour health club, valet parking, and laundry facilities are featured at this hotel. Enjoy the free on-the-go breakfast each morning. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas.
Cable TV
The 1705 guestrooms offer TVs with cable channels, as well as free local calls and hair dryers. Other amenities include safes, ironing boards, and desks.
13 Mar. 2020 by General Manager
With so many options for lodging here in NYC, we are honored you chose to spend time at Hotel Pennsylvania! It is pleasing that you appreciated the drink vouchers and we're also delighted that our location was perfect for your adventures in the city. We wish you all the best, and look forward to seeing you again! Sincerely, Gene Nicotra, Vice President/General Manager
11 Mar. 2020 by General Manager
Thank you for choosing us during your time in the city. Providing a refreshing stay is always our goal, so we're saddened to learn we fell short during your visit. Your feedback has been shared with our housekeeping team so they can quickly address any concerns for the benefit of our future guests. We're currently undergoing some exciting changes and would love the opportunity to change your perceptions when your travels bring you back our way. Sincerely, Gene Nicotra, Vice President/General Manager
9 Mar. 2020 by General Manager
Dear Daniela, We appreciate you taking the time to reach out and share your valuable comments. Please accept our apologies for any issues you experienced with your reservation and if you did not receive the quality of service expected from our team. We will review your comments with our front desk team to try and find out what may have occurred. Thank you for your feedback, and we hope to have another opportunity to welcome you back. Sincerely, Gene Nicotra, Vice President/General Manager
4 Mar. 2020 by General Manager
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that yours met our high standards in hospitality. We look forward to delivering another awesome experience, so come and see us again at Hotel Pennsylvania. Sincerely, Gene Nicotra, Vice President/General Manager
3 Mar. 2020 by General Manager
Thank you for taking the time to share your comments with us! We love to provide clean and comfortable accommodations right here in the heart of NYC, and it is a pleasure to know that you appreciated this. We wish you all the best, and we hope to see you again soon! Sincerely, Gene Nicotra, Vice President/General Manager
2 Mar. 2020 by General Manager
Dear Maria, Thank you for your visit. While it is fabulous to hear that you loved our location, we are sorry that your stay with us did not match your expectations. Please accept our apologies for any check-in delay. Being in such a prime location in NYC means that the demand for our hotel is high. To ensure we keep up with our guests' needs, we have purchased check-in kiosks to speed up that process for our guests. That process can be challenging, especially when we encounter a large tour group arriving by bus, which may slow down the check-in process. Our modernization program, which commenced during our centennial year has now progressed into its third phase of renovation. Great things are coming to New York’s Hotel Pennsylvania. We hope you'll return and give us another chance at exceeding your expectations. Sincerely, Gene Nicotra, Vice President/General Manager
27 Feb. 2020 by General Manager
Thank you for choosing Hotel Pennsylvania and for taking the time to share your kind words with us! We're always working to impress our guests, so it's fantastic to receive your five-star rating. It's our hope that you continue to return to us so that we can ensure your time in New York City is as memorable as it can be! Sincerely, Gene Nicotra, Vice President/General Manager
21 Feb. 2020 by Sean
Dear Hotel Pennsylvania Guest, We are saddened to read of your disappointing stay. This is not what we seek for our guests. Our regrets.
17 Feb. 2020 by General Manager
Dear Angela, Thank you for your feedback. Please accept our sincerest apologies that your time here fell short of your expectations. We are working hard and investing in our hotel to improve our guest experience. As part of that, we are renovating rooms and incorporating the latest technology. We are also creating inviting public spaces on every floor for our guests to enjoy. Being in such a prime location in NYC means that the demand for our hotel is high. Our modernization program, which commenced during our centennial year has now progressed into its third phase of renovation. Great things are coming to New York’s Hotel Pennsylvania. We hope you'll return and give us another chance at exceeding your expectations. Sincerely, Gene Nicotra, Vice President/General Manager
21 Feb. 2020 by Sean
Dear Hotel Pennsylvania Guest, We are saddened to read of your disappointing stay. This is not what we seek for our guests. Our regrets.
There's a coffee shop/café on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. A 24-hour health club, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Pennsylvania. Parking is available for a fee. You'll have access to the indoor pool at a partner property. This New York hotel is smoke free.
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Hotel Pennsylvania offers 1705 air-conditioned accommodations with safes and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:30 AM to 10:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. <
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
