Do NOT book this hotel. It is located on Jamaica Ave in a very rough, unsafe-feeling area. The name âPergola JFKâ is misleading because it took us 45 minutes to get there from the airport, not the 18 minutes they advertise. The hotel looks nothing like the photos and felt uncomfortable from the moment we arrived.
The rooms were in extremely poor condition. There was a heavy cigarette smell mixed with an overpowering strong cleaning-supplies odor, broken floorboards, a very hard and uncomfortable bed, damaged and stained linens, torn curtains, dirty walls, mold on the bathroom ceiling, and worn, damaged furniture. There is almost no soundproofing, so you hear traffic, conversations, TVs, and doors slamming constantly.
The vending machine sells condoms and the property offers hourly rates, which tells you the type of environment you should expect. At one point, a guest was in the hallway in only underwear during a loud dispute with staff. Repeated knocking on the room door continued for a long time, waking us up and making the stay even more stressful.
From the moment I saw my room, I wanted to leave. The front desk staff was rude and said the booking was non-refundable. Even after showing us two more rooms in similarly unacceptable condition, they refused to let us pay for just one night and refund the rest.
This was the worst hotel experience Iâve ever had. Save yourself the stress and choose another place to stay.