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4.4 out of 5

"Overall very good hotel Carpet in room not too clean " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

3.5-star hotel near Times Square

In shopping district

Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Madison Square Garden. Bryant Park and Broadway are also within half a mile (1 km).

Free breakfast

A 24-hour fitness center, self parking, and free newspapers are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas.

Free WiFi, kitchens

Guestrooms feature flat-screen TVs with DVD players and well-equipped kitchens with stovetops, microwaves, and dishwashers. Other amenities include free WiFi, pillowtop beds, and iPod docks.

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$125* Per night/room 27 Jan. - 28 Jan.

Studio Suite, 2 Double Beds, Non Smoking, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Kitchen, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio Suite, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Kitchen, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staybridge Suites Times Square ratings based on 68 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Times Square

Everyone (24) Couples (1) Family (3)
2 out of 5
This hotel was in a very good area for getting to times square and the subways, however, the facility itself, leaves much to be desired. Only 3 elevators for a hotel of 31 floors !! waiting to get an elevator in the morning was an exercise in patience.....5 - 10 minutes was not unusual, only to find the car too crowded to enter. The rooms, advertised as suites, were extremely small. The bathrooms were so tiny, with no place to put any toiletries, and the sinks faucet barely reached the bowl !! However, the strangest of all, was the housekeeping. When they did clean the rooms, it was fine. The problem was When they came. After being out in the city all day, 10am to 5:30pm, we would come back to find a room that had not been touched ! After the second day of this, I called the front desk and they sent someone to clean. When they got to our room I asked for an explanation, and was told, quite rudely, that "they didn't know we wanted our room cleaned "early" We were told we needed to let them know from now on ! It should be noted, there is NO "service needed now" sign to put on the door, only "do not disturb". I realize this is qute a long review, but, I needed to express these faults and make sure others, who mmight be thinking of staying here, are aware of these issues.

Posted by , from Orlando on 18 Dec. 2019

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5 out of 5

Posted by on 8 Jul. 2019

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5 out of 5
It was close and within walking distance to attractions, food and Broadway theatre district

Posted by on 17 Mar. 2019

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4 out of 5
Very nice hotel, close to the theatre district and Times Square. Only downside is that it is a big hotel with only three very slow, small elevators. You must allow at least ten minutes to get down from, and back to your room.

Posted by , from St. Louis on 8 Oct. 2018

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2 out of 5
The Lobby is small then it looks on the picture. The room was ok. Waited for ever to catch the elevator. Breakfirst aera is too small, no place to seat, poor selection.

Posted by , from Annandale, VA on 24 Aug. 2018

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5 out of 5
First time at the Staybridge, but it will be the only place from now on! Read reviews and the only issue was slow elevators. Not a problem with us. Love it.

Posted by , from Ohio on 11 Aug. 2018

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5 out of 5
Overall very good hotel Carpet in room not too clean

Posted by , from miami on 30 Jul. 2018

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3 out of 5
Lovely people working at the staybridge, nice clean hotel, but it's right by the port authority, so lots of traffic, garbage piled on the street, lots of noise. I will find a comparable hotel in a cleaner, quieter area.

Posted by on 20 Jul. 2018

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5 out of 5


Pros: Clean, amenities, service above what expected
Location: Times Square
Hotel is beautiful, clean, staff is helpful and friendly. location is close everything you need

Posted by on 23 Mar. 2018

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4 out of 5

Good at a good price

This hotel is convienent to Times Square, priced well, and good if you want a mini kitchen. HOWEVER, the hotel wirelsss is so spotty that it’s unusable. I spoke to hotel staff about it and two mentioned that it’s an ongoing issue and won’t be remidied anytime soon. So, this is def not an option for a business traveler.

Posted by , from Los Angeles, CA on 3 Mar. 2018

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About the Staybridge Suites Times Square

Location 340 W 40 Street, New York, NY 10018

Property Features

There's a snack bar/deli on site. A free manager's reception is offered on select days. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Staybridge Suites Times Square. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (15.2 km / 9.5 mi)
  • Train station: New York W 32nd St. Station (1.4 km / 0.9 mi)
  • Metro station: Times Sq. - 42 St. Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodations at Staybridge Suites Times Square offer iPod docking stations and DVD players. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star hotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes.

  • In-room kitchen
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Premium channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (free)
  • Laptop safe
  • Desk
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Weight limit: 50 lbs


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 5 per accommodation, per night

The resort fee includes:

  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Housekeeping fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Aparthotel Times Square
  • Staybridge Suites Times Square
  • Times Square Staybridge Suites
  • Staybridge Suites Times Square Hotel
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Times Square - New York City Hotel
  • Staybridge Suites Times Square Hotel
  • Staybridge Suites Times Square New York
  • Staybridge Suites Times Square Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.