4.0 out of 5

"Great location and staff. We would highly recommend it.not far from great museums on Fifth Avenue " More

By a verified traveller on Thu 03 May 2018

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Hotel Description

3.5-star boutique hotel near Central Park

Heart of New York

Within a 10-minute walk of this Upper East Side hotel, you'll find Central Park and Solomon R. Guggenheim Museum. Metropolitan Museum of Art and Madison Avenue are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the express check-out. A library, luggage storage, and concierge services are also on offer.

Free WiFi, luxe bedding

In addition to free WiFi, the 50 guestrooms offer minibars and TVs. Premium bedding, free newspapers, and in-room massages are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$214 per night

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max


Bed Count 1 King Bed Maximum Occupancy 2 Max

The Franklin Hotel ratings based on 69 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Franklin Hotel

Everyone (19) Couples (1) Family (2)
1 out of 5
Nothing to like except location. Poor bedding , poor facility , breakfast with no utensils

Posted by on 5 May 2019

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1 out of 5
This is the most miserable hotel/motel experience on recent memory. Sheets may have been reused. Rug was soiled, the chair was filthy, and soiled. The free breakfast had no hot food. the cost was High. the and esp the bathroom was tiny. Never agaom Expedia or Ben Franklin hotel'

Posted by on 18 Apr. 2019

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5 out of 5
I love this little hotel, where I have stayed twice. It is old school so if you like modern trendy places this may not be for you, but it's my fav type of hotel. The beds are very comfy, they brought up extra pillows on request, and it was clean and cozy. The continental breakfast is a nice start to the day, and they provide luggage storage which is a big help for that quick overnight trip to NYC.

Posted by on 16 Apr. 2019

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2 out of 5

Posted by on 13 Apr. 2019

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4 out of 5

Posted by on 21 Mar. 2019

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3 out of 5
I liked the price for the location. I actually liked the rustic feel of the old building. It felt like it had a lot of history. And the staff were all friendly and helpful. HOWEVER, I got bit all over by BEDBUGS the second night and now I’m trying to get ahold of the manager. I also want to lodge a complaint with Travelocity. Travelocity really out to try to do inspections of the hotels they advertise.

Posted by on 26 Feb. 2019

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2 out of 5

Posted by on 25 Dec. 2018

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4 out of 5
Small rooms but location can’t be beat and price very reasonable

Posted by on 22 Dec. 2018

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3 out of 5
Staff was great. Very friendly. The room was crazy hot which was nice at first but made for a bad sleep. Bed was lumpy and old. Bathroom was clean which was good. Water pressure was terrible.

Posted by on 30 Nov. 2018

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2 out of 5

Pass On This One

Cons: Everything
Location: Location is fine. Not far from central park and easy to get to.
The pictures are wildly misleading especially the entrance. Shoddy to say the least. The room was incredibly small and you bumped into everything. The biggest joe was the supposed wifi. You couldn't connect from the room. Their solution come to the lobby ..... which was the size of a closet. Even if it is New York $255 a night is a joke for this place.

Posted by , from Houston on 7 Jun. 2018

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Property Features

Free breakfast is available. WiFi is free in public spaces. A library, multilingual staff, and concierge services are also featured at the business-friendly The Franklin Hotel. This 3.5-star New York hotel is smoke free.

  • 50 guestrooms or units
  • 8 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: New York, NY (LGA-LaGuardia) (13.2 km / 8.2 mi)
  • Train station: New York Harlem 125th St. Station (3.3 km / 2 mi)
  • Metro station: 86 St. Station (Lexington Av.) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

The Franklin Hotel offers 50 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This New York hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Hotel Policies


  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets are welcome and stay free


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • Pets allowed (no fees)


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 44 per 24 hours

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franklin Hotel New York
  • Franklin Hotel
  • Franklin New York

You should know

  • Guests may experience noise disturbance due to nearby construction work.