Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
4-star hotel near Bryant Park

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Lobby
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heart of New York.With a stay at this Manhattan hotel, you'll be steps from Bryant Park and New York Public Library. Times Square and One Vanderbilt are also within half a mile (1 km).

What's nearby

  • New York Public Library - 2 min walk - 0.2 km
  • Bryant Park - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Rockefeller Center - 11 min walk - 1.0 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Isla & Co. - ‬4 min walk
  • ‪Lady M Cake Boutique - ‬4 min walk
  • ‪TALEA Beer Co. - ‬4 min walk
  • ‪The Best Sichuan - ‬3 min walk
  • ‪Calle Dao - ‬3 min walk

About this property

Grayson Hotel in the Unbound Collection by Hyatt

4-star hotel near Bryant Park
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 296 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 885 reviews
Rating 8 - Good. 169 out of 885 reviews
Rating 6 - Okay. 54 out of 885 reviews
Rating 4 - Poor. 26 out of 885 reviews
Rating 2 - Terrible. 13 out of 885 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George, SOUTHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great midtown location. Rooms are very small.
Stayed 1 night in Dec 2025

10/10 Excellent

Sydni

Stayed 2 nights in Sep 2025

10/10 Excellent

Oluwatobi

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooked an alley so was very quiet! The rooftop deck was wonderful for an evening cocktail. Easy access to subway and great restaurants abound. Discounted parking was available.
Stayed 3 nights in Aug 2025

10/10 Excellent

Baylee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything. Will definitely come back
Stayed 3 nights in Sep 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 5 nights in Sep 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and area!!!

The service was exceptional, the area was amazing with tons of restaurants all around. The hotel was beautiful. The restaurant downstairs was delicious. My only regret is my husband has a fear of height's so we did not go to the bar on the rooftop.
Stayed 1 night in Sep 2025

8/10 Good

Rieham

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Madison Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great service and wonderful hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was not great at all. I paid for a high floor and asked for quiet. I got “upgraded” to 12th out of 28 floors with Bryant Park noise past midnight. No one can sleep through the pounding music. Then the rude reception manager when asked about our $25/d vip credit the next day, instead of saying “sorry let me fix it” said “it’s not our fault that Expedia did not transmit that”. It was too late for us to use. The elevators are slow at times. The espresso not great. On the positive, the location super convenient, room small but comfy, restaurant staff nice. Overall, given the choices in NYC we’re unlikely to return
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nichelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great look and convenience to Times Square.
Stayed 1 night in Aug 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not return to this hotel

The stay was not great. We were in a room with two full/queen beds and one of the mattresses was so wet when my daughter went to sleep the water soaked through her clothes. We called the front desk immediately and they came and brought towels to place on the mattress. They changed everything in about a 30 min process but didn’t have another room for us to move too. Fast forward the next day, the 2nd bed was wet and they sent up sheets. Also, floor in the room was very dusty and they never brought up the sewing kit. Also, towels were not replenished, soap was empty and had to call for toilet paper. Definitely not the 4-5 star experience we were expecting and used to in NYC. Also, rooftop bar was nice but only one bar tender and a line around the corner. Also, bar tender was stressed, drinks made sloppy. Again, not great experience for the price. Would not return.
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Vai Sio Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location is amazing! Walkable to many famous sightseeing places like Byron park, central library, summit, empire state building, time square, broadway etc. many coffee shops / restaurants nearby. It’s rooftop bar enjoys lovely view of the midtown. Staff are all friendly and helpful. The only thing i would like to comment is the air conditioning in the room which is quite noisy. Also my higher floor room view is a bit disappointed. Anyway happy with my stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect—just one block away from all the action, but tucked away enough to feel peaceful. Pricing was very affordable, and the hotel itself was super clean with no sign of homelessness or dirtiness aprund. Also, the rooms were super clean. The staff was also extremely friendly and welcoming. Overall, a great stay!
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Valarie

Liked: Cleanliness, amenities, property conditions & facilities
Very polite and helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome and staff were great!!
Stayed 4 nights in Aug 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kimberly

Stayed 1 night in Aug 2025