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"We had a very nice room and large bathroom. It was quiet and comfortable. Water was hot for shower or bath. Thank you looking forward to returning " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

3-star hotel near Times Square

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Broadway. Rockefeller Center and Grand Central Terminal are also within half a mile (1 km).

Business services

A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and dry cleaning. Business travelers can take advantage of the 24-hour business center. Luggage storage, concierge services, and free newspapers are also on offer.

Free WiFi, iPod docks

Featuring conveniences like sitting areas and coffee/tea makers, the 213 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, free local calls, and hair dryers are also available.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$98* Per night/room 25 Feb. - 26 Feb.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel @ Times Square ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hotel @ Times Square

Everyone (17) Couples (2) Family (7)
5 out of 5
We had a very nice room and large bathroom. It was quiet and comfortable. Water was hot for shower or bath. Thank you looking forward to returning

Posted by on 21 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Customer Service

Thank you for the excellent review! It's wonderful you had such a fantastic stay at The Hotel @ Times Square! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our large and comfortable rooms so much. That's what we like to see! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

4 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

25 Dec. 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay at The Hotel @ Times Square! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

4 out of 5
Nice Hotel Good location and I would stay there again.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Customer Service

Thank you for the fantastic review, D! We're delighted your time at The Hotel @ Times Square was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day!

4 out of 5
Great location. Walking distance of everything we did while in New York. The breakfast room was large with an ample number of offerings. Room was very quiet and the employees were accommodating.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Customer Service

Thank you for sharing! We're delighted to hear that you had a wonderful experience at The Hotel @ Times Square! We're so glad you enjoyed our convenient location and relaxing environment. We strive to provide our guests with the best possible experience, so this is great to hear. We'd love to share an even more fantastic visit with you in the future. Have a beautiful day!

1 out of 5
I had to cancel my trip as my significant other had a heart attack. The hotel was not kind enough to not charge me for one nights stay. I travel to NY every week for work and would have enjoyed staying at "The Hotel @ Time Sqare" however I will not try to rebook with them. As it seems they are for MONEY and do NOT care for their guest.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Customer Service

We appreciate your feedback. We're deeply disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? We'd like to look into this as soon as possible. We do hope you give us another opportunity to share a more positive experience with you soon.

1 out of 5
I am seriously looking for a refund on this hotel stay as I did not spend the night and drove home due to the quality of the hotel. The picture on the web does not at all reflect what my room looked like...the room felt like a jail cell with no window. The bathtub was rusted and what appeared to be mold around the ceiling...there was no microwave or mini fridge. When using the toilet, you had to get up to reach the toilet paper holder...seriously not what I paid for!!

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Nicole McLean - Complex General Manager

Thank you for taking time to provide us with feedback about your stay with us. We do apologize your stay was less than perfect and appreciate you telling us so we can try to improve to serve all future guests better. We do hope to have the opportunity to host you again in the near future to try once more to provide you with 10-out-of-10-service

3 out of 5
Just location and breakfast was good! We stayed in 1 king bed , small room and tiny window Viewing wall ! So depressing! I asked the front desk can you change my room to some window room ?she said nothing available,event front facing street has noise you won’t be happy! Later I saw that they had construction!

Posted by on 19 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Nicole McLean - Complex General Manager

Thank you for taking time to provide us with feedback about your stay with us. We do apologize your stay was less than perfect and appreciate you telling us so we can try to improve to serve all future guests better. We do hope to have the opportunity to host you again in the near future to try once more to provide you with 10-out-of-10-service

4 out of 5
It was fine. The location was excellent. Staff was nice and rooms were clean.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Nicole McLean - Complex General Manager

Thank you for taking time to provide us with feedback about your stay with us. We are so pleased to have been given the opportunity to be your home away from home while you were in NYC. We do hope to be able to host you again in the near future.

4 out of 5
Close to Times Square, great breakfast service and has a transportation company on location that we used.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by General Manager

Thank you for providing feedback on your recent stay with us.

5 out of 5
Great central location, not too much street noise. Staff were great, and helpful. Breakfast Bar was large with plenty of seating, also they kept filling.

Posted by , from CA on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Apple Core Hotels

We're so happy to read you had a great time, Muk. Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback and welcome you back any time!

About the The Hotel @ Times Square

Location 59 West 46th Street, New York, NY 10036

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Hotel @ Times Square. Smoking is allowed in designated areas at this 3-star New York hotel.

  • 213 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.9 km / 9.3 mi)
  • Train station: New York Grand Central Terminal Station (1.2 km / 0.8 mi)
  • Metro station: 47 - 50 Sts - Rockefeller Center Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

The Hotel @ Times Square offers 213 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Times Square
  • Hotel At Times Square
  • At Times Square Hotel
  • Super 8 Times Square
  • Super 8 Hotel Times Square
  • The Hotel @ Times Square Hotel
  • The Hotel @ Times Square New York
  • The Hotel @ Times Square Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/New-York-Hotels-The-Hotel-@-Times-Square.h4608-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.