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4.3 out of 5

"Great location -- six blocks from Central Park. The rooms are large and a good value for NYC. In our room, the furnishings were inadequate -- no cou ... " More

By a verified traveller on Mon 19 Mar 2018

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Hotel Description

4-star hotel near 5th Avenue

Heart of New York

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Central Park, both within a 5-minute walk. Museum of Modern Art and St. Patrick's Cathedral are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free continental breakfast each morning.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and free bottled water. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$330* Per night/room 2 Mar. - 3 Mar.

Studio King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio with 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (2 Queens)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

The Lombardy Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lombardy Hotel

Everyone (6) Couples (3) Business (1) Family (1)
1 out of 5
Stuck corner room very small. Mold in shower. Bathroom door look like a secret wall with a latch on it. Cracks on walls Not what it looked like in picture on website! The gentleman at the front desk did not seem to be concerned! No consideration , absolutely no customer service so snooty and rude and dismissed as if we were beneath accommodating because we did a package! I was paid for 3 nights and checked out the next day! I did not even sleep one night there! I found another place to sleep n checked out! It was my first time in New York and have to say I was soooo disappointed!! I wasn’t expecting a suite but at least a standard room! This room was an embarrassment! Shame on whoever is responsible for trying to sell that to your unsuspecting guest!!! Never ever again will I use Travelocity!! You should be ashamed to take advantage and mislead people!

Posted by , from Las Vegas on 21 Oct. 2019

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Comment from Hotel Management

22 Nov. 2019 by Abby S

Dear Clarissa, Thank you for taking the time to share feedback regarding your recent stay with us. We are disappointed to hear that you did not enjoy your room accommodations. We are a unique hotel our rooms are different in design, decor and furnishing. We are certain that you will find a room that meets your needs and is comfortable for you. We hope you consider a return visit. We would love the opportunity to change your negative perception. Please let us know if we can assist you further.

5 out of 5
So nice and welcoming! Had the best time ever! Very thankful for everything!

Posted by on 13 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Abby S

Dear Brenda, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

5 out of 5
For reasons unknown... I was upgraded to a suite...omg...what a room.. can’t believe it.. ty so much to the staff of Lombardy hotel

Posted by on 2 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Abby Soliman

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

5 out of 5

Posted by on 21 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Abby Soliman

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

5 out of 5
This was a wonderful location close to everything. The staff was very helpful. The rooms were beautiful, clean and very large for city standards. Would definitely stay again.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Abeer Soliman

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

5 out of 5
Very unique and comfortable in a great location! Upgrade to one-bedroom suite was wonderful. Will stay there again.

Posted by on 14 Feb. 2019

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Comment from Hotel Management

4 Mar. 2019 by Gabriela

Thank you for taking the time to share your positive feedback regarding your recent stay. We are thrilled to hear that you had a wonderful experience and thank you for pointing out our prime location and spacious rooms/suites with kitchen facilities! The Lombardy is located on 56th Street between Park & Lexington Avenues, this prestigious address is mere steps from world-class restaurants, New York City’s finest shopping, legendary Manhattan landmarks, major corporations, theater district, and all of the wonders of Central Park. The Lombardy offers 160 spacious rooms and suites. richly appointed many apartments feature full kitchens and/or kitchenettes, marble foyers & bathrooms, original artwork, antiques or modern furnishings, every room and suite is individual in its design and detailed décor creating an inviting residential appeal. We very much look forward to welcoming you back to the Lombardy next time your travels bring you back to NYC!

5 out of 5
Hotel was in perfect location the only negative some construction across street but it ended being fine.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Abby Soliman

Dear Guest, Thank you for the 5 rating we appreciate it. We are pleased that you enjoyed the hotel and location. We cant wait to welcome you back for a future visit.

4 out of 5
Good location Clean No coffee maker Excellent breakfast Some staff could have been more helpful

Posted by on 16 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Abeer Soliman

Dear Guest, Thank you for taking the time to share your feedback regarding a recent visit. We are pleased that you enjoyed the convenience of the location, breakfast variety and quality. We are sorry that you did not enjoy the service from a few team members. We work hard to ensure we deliver quality and consistent service. We hope to welcome you back in the near future.

3 out of 5
Single room @ end of hall .. dark ... window looked thru a “well” (walls on both sides) only to see a limited view of adjacent building’s garbage

Posted by on 15 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Abeer Soliman

Dear Guest, We appreciate your feedback. We are sorry that you did not like the view from your room, if requested we would have shown you options of rooms facing the street side. We hope you consider a future visit to give us another try.

4 out of 5
Great location -- six blocks from Central Park. The rooms are large and a good value for NYC. In our room, the furnishings were inadequate -- no couch or good seating even though there was plenty of room. The room was advertised for 3 occupants, but that was only with a roll-in cot. This is a mixed condo and hotel building, and the hotel services were slow -- for example, it took 1/2 hour and two calls to get a bucket of ice. Complementary water is two bottles your first day and none later. Coffee-maker existed, but no actual coffee as most hotels have. Small kitchenette was adequate for a four day stay.

Posted by , from Texas on 19 Mar. 2018

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Comment from Hotel Management

23 Mar. 2018 by Abeer Soliman

Dear Jim, Thank you for taking the time to share your feedback with us. We are pleased you enjoyed the convenience of our location. We are dissapointed that you did not like your room accomodation. We are a unique property and each one of our units is different in design, decor and furnishing. Had the team been informed they certainly would have been able to move you to another unit to your liking. We apologize for the delayed service regarding your request for ice. We will pass along your feedback regarding coffee to the appropriate team to see if a resolution can be provided. We hope to welcome you back in the near future.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly The Lombardy Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 153 guestrooms or units
  • 20 levels
  • Built in 1926
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.1 km / 9.4 mi)
  • Train station: New York Grand Central Terminal Station (1.9 km / 1.2 mi)
  • Metro station: 51 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Lombardy Hotel offers 153 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.

American Cut Midtown - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Ninth Street Espresso - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Number of children who can stay free - 5

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.48 per accommodation, per night

The resort fee includes:

  • Fitness center access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Nearby parking fee: USD 45.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Kitchen/kitchenette fee: USD 2.00 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Lombardy
  • Lombardy Hotel
  • Lombardy Hotel New York
  • Lombardy New York
  • Lombardy Hotel New York City
  • Lombardy New York City
  • The Lombardy Hotel New York City
  • The Lombardy Hotel Hotel
  • The Lombardy Hotel New York
  • The Lombardy Hotel Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
url importing https://www.travelocity.ca/New-York-Hotels-The-Lombardy-Hotel.h6946-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.