voco The Franklin New York by IHG

3.5 star property
Boutique hotel near Central Park

Choose dates to view prices

Photo gallery for voco The Franklin New York by IHG

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪8 min walk‬
  • Metropolitan Museum of Art
    ‪10 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

New York

Heart of New York.Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Metropolitan Museum of Art. 5th Avenue and Lincoln Center are also within 3 miles (5 km).

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Metropolitan Museum of Art - 10 min walk - 0.9 km
  • Mount Sinai Hospital - 13 min walk - 1.1 km
  • Broadway - 6 min drive - 3.6 km
  • Times Square - 6 min drive - 3.9 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Variety Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bocado - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

voco The Franklin New York by IHG

Boutique hotel near Central Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of voco The Franklin New York by IHG was completed in October 2020.

This New York hotel is smoke free.

  • 49 guestrooms or units
  • 9 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 754 reviews
Rating 8 - Good. 163 out of 754 reviews
Rating 6 - Okay. 32 out of 754 reviews
Rating 4 - Poor. 13 out of 754 reviews
Rating 2 - Terrible. 14 out of 754 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Stayed in a King Bed room. Room was tiny and did not have a chair, only a bolster on which to sit. Bathroom sink was inset and the niche was maybe 24” wide. If you are tall or wide the sink will be very difficult to use. I am not very big and I was literally shoulder to shoulder in the niche. Services were above average. Great location and access to restaurants and support retail. As my wife said, it is very cute.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. It was adorable- a perfect NYC hotel. The rooms are small but so well appointed and used the space creatively. Coffee and lattes available in the lobby! Would definitely stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel was welcoming, hard-working and helpful. The room was clean and comfortable but small. I felt safe as a senior citizen female traveling alone. The neighbor is like everywhere in NYC: dirty and noisy and full of scaffolding.
Stayed 3 nights in Mar 2025

10/10 Excellent

CHUN CHUN B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is fantastic

I’m conflicted to leave a review. On one hand, I want to give words of praise, as they are due; on the other hand, I would like to keep this place a secret so that there’s availability the next time I visit the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff. Wonderful building. Ideal location. Excellent service.
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in NYC

Clean room and friendly helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Thessaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, but it was for convenience of family reasons n the area
Stayed 2 nights in Jan 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service

Great Service, Small Room

The good; the staff here were amazingly helpful and friendly. The room was quiet, and the beds were fine. The location worked for our plans. Downside was the size of the room, which was laid out like a bento box and not much bigger. The shared bedside table was the size of a dinner plate. Just really cramped and small - but clean. We were just there for a single night; any longer and we'd have moved.
Stayed 1 night in Feb 2025

6/10 Okay

yaroslav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel in a great part of town.

A quick 24 hrs in NY and needed something conveniently placed and not too expensive. The room was small but with comfortable bed, coffee machine, TV, Wifi and aircon. The bathroom was well stocked with lots of towels, clean and with an excellent show. For a flying visit it was just perfect. The staff were very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Edith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic. So friendly and remembered me every time I came through the doors.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Met and Central Park
Stayed 1 night in Jan 2025