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voco The Franklin New York by IHG

3.5 star property
Boutique hotel near Central Park

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Photo gallery for voco The Franklin New York by IHG

Exterior
Exterior
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
164 E 87th St, New York, NY, 10128
  • Place, Central Park
    ‪8 min walk‬
  • Place, Metropolitan Museum of Art
    ‪10 min walk‬
  • Place, Times Square
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

New York

Heart of New York.Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Metropolitan Museum of Art. 5th Avenue and Lincoln Center are also within 3 miles (5 km).

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Metropolitan Museum of Art - 10 min walk - 0.9 km
  • Broadway - 6 min drive - 3.6 km
  • Rockefeller Center - 6 min drive - 3.5 km
  • Times Square - 6 min drive - 3.9 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Krispy Kreme - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Panera - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Bocado - ‬1 min walk

About this property

voco The Franklin New York by IHG

Boutique hotel near Central Park
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of voco The Franklin New York by IHG was completed in October 2020.

This New York hotel is smoke free.

  • 49 guestrooms or units
  • 9 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

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Courtyard New York Manhattan/Upper East Side
  • Free WiFi
  • Air conditioning
  • Gym
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4.2 out of 5, Very good, 1,200 reviews
The price is CA $321
CA $373 total
includes taxes & fees
Oct 26 - Oct 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

Reviews

voco The Franklin New York by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 824 reviews
Rating 8 - Good. 177 out of 824 reviews
Rating 6 - Okay. 39 out of 824 reviews
Rating 4 - Poor. 16 out of 824 reviews
Rating 2 - Terrible. 15 out of 824 reviews

Reviews

8/10 Good

udean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unique and interesting and the staff were genuine and extremely helpful. Like staying at someone’s house
Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

Stayed 3 nights in Jun 2025

10/10 Excellent

Dina

Great Boutique Hotel

This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UES Hideaway

I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.
Stayed 3 nights in Jun 2025

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the little location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a fun hotel! Loved the charm of our room and the antique elevator. I roomed with my daughter and we had plenty of space, although the room is not as big as traditional hotels, but I’m sure quite normal for NYC. Loved the quality of the bathroom fixtures and the water pressure was perfect. Would definitely stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yanyun

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Martha

Stayed 4 nights in Jun 2025

10/10 Excellent

Dulguun

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Property conditions & facilities
Staff were exceptional!! Rooms were very clean but small…location was great!
Stayed 3 nights in Jun 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean very friendly. I just Need free coffee

Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!
Stayed 2 nights in Jun 2025

6/10 Okay

Nina

Travelled with group
Liked: Cleanliness, staff & service
Well located to area museums.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

clean and excellent location.. great shower and comfortable bed
Stayed 1 night in Jun 2025

8/10 Good

Nataliya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel about a month before the trip. This was the closest hotel to the place where I had an appointment, so I choose it for that particular reason. I booked a double room and that was my mistake because the bed is smaller than the queen ben, and at the last moment we decided to take our little granddaughter with us to show her the City. When the front desk lady saw our group she was concerned that we might not like our room and wanted to show it to us before checking in. We were OK because we had to stay overnight only. But next time I will definitely order a bigger room. All the imperfections of the room were offset by the wonderful helping and caring staff. Perfect location, just several blocks to the Central Park. Convenient parking garage next door and several others near by. I know that we will need to come again for the same appointment, and I will definitely be booking this hotel again.
Stayed 1 night in Jun 2025

4/10 Poor

Leon

Disliked: Amenities, property conditions & facilities
At $500/night this is considered a bargain lodging. Good neighborhood. Nice people. Thank goodness the rooms were relatively clean, but tiny and especially the lightless dungeon where I spent the last two nights was a depressing disaster.
Stayed 2 nights in Jun 2025

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Total of 4 nights. First 2 nights in decent room; second 2 nights in tiny, lightless dungeon basement. Depressing. People were nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025