"The room attendant stated she would clean my room as requested hoever upn my return a few hours later recanted the room was never t cleaned. The atten ... " More

By a verified traveller on Thu 06 Jul 2017

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Hotel Description

Hotel near Prudential Center in Newark

Heart of Newark

Within 2 miles (3 km) of this well-placed hotel, you'll find Prudential Center and New Jersey Performing Arts Center. Military Park and Red Bull Arena are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference center. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi, comfy beds

Featuring conveniences like sofa beds and sitting areas, the 86 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, MP3 docks, and refrigerators.

Two Queen Bed Suites with Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$212 per night

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Newark ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Newark

Everyone (11) Couples (1) Family (2)
3 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

1 out of 5
Had a leak in the shower that poured hot water out the bathtub faucet. Complained about it multiple times during my 3 night stay and nothing was done about it the whole time. Offered a 50 dollar credit which I thought was insufficient. Manager didn’t show up in time to discuss it the day we left. Our room also had a cigarette smell that was masked by air fresheners even though it was a no smoking room and the hallway carpet was soaking wet for 2 days.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Manager

Dear Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark

4 out of 5

Posted by on 11 Apr. 2019

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Comment from Hotel Management

17 May 2019 by manager

Dear Guest, Thank you for taking the time to complete a 4 Star review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

3 out of 5
The room was too noisy. One is able to understand sometimes literally what the neighbors were saying.

Posted by on 22 Mar. 2019

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Comment from Hotel Management

3 May 2019 by manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

4 out of 5
Staff was helpful.Breakfast was good. Location was ideal to be in NYC in 20 min. Hallways and room were hot and had a strange order. Had to run AC

Posted by on 17 Mar. 2019

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Comment from Hotel Management

3 May 2019 by manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

4 out of 5
nice and nice staff clean hotellolololololololololo

Posted by on 28 Jan. 2019

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Comment from Hotel Management

5 Jun. 2019 by Manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

5 out of 5

Posted by on 19 Jan. 2019

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Comment from Hotel Management

5 Jun. 2019 by Manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

5 out of 5

Posted by on 13 Jan. 2019

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Comment from Hotel Management

5 Jun. 2019 by Manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

4 out of 5
The hotel staff ( Nelly and Zulmarie) were outstanding. They were very friendly and helpful. Comfort Suites Newark are lucky to have these two great staff members.

Posted by , from Raleigh, NC on 8 Oct. 2018

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Comment from Hotel Management

5 Jun. 2019 by Manager

Dear Guest, Thank you for taking the time to complete a review online regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark NJ 07104.

4 out of 5

Room was not cleaned as requested

The room attendant stated she would clean my room as requested hoever upn my return a few hours later recanted the room was never t cleaned. The attendant seemed to have an attitude and did care about Customer Service

Posted by on 6 Jul. 2017

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About the Comfort Suites Newark

Location 1348 Mccarter Hwy, Newark, NJ 07104

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1050 square feet (98 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Comfort Suites Newark. For a fee, parking is available. This Newark hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • 1050 sq ft of conference space
  • 98 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (9 km / 5.6 mi)
  • Train station: Newark Broad St Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Suites Newark offers 86 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newark hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

This property will place a credit card authorization equal to 100% of the cost of stay plus tax at 7 AM on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. Full payment is required at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Prepaid credit cards are not accepted for any bookings or onsite payments.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Refrigerator fee: USD 0 per stay
  • In-room microwave fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names