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"The rooms were okay, You could see damaged areas still not fixed. The staff was very friendly and willing to work to make your stay as enjoyable as p ... " More

By a verified traveller on Wed 20 Jun 2018

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Hotel Description

Enjoy free breakfast at this Newburgh hotel

In Newburgh

You'll find Orange County Choppers and Algonquin Park within 2 miles (3 km) of this hotel. Delano-Hitch Recreation Park and Motorcyclepedia Museum are also within 3 miles (5 km).

Nightclub, dining

A nightclub and a fitness center are featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 149 guestrooms also offer free WiFi and washers/dryers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$107* Per night/room 3 Feb. - 4 Feb.

Room, 1 King Bed, Accessible, Non Smoking (One-Bedroom, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Newburgh/West Point ratings based on 34 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada by Wyndham Newburgh/West Point

Everyone (14) Family (1)
3 out of 5
Most uncomfortable beds ever!! Otherwise nice hotel

Posted by on 25 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Guest Relation manager

Your wonderful comments about your recent stay with us at The Ramada Newburgh are much appreciated and we thank you for taking the time to share your experience with us . We are delighted to hear that you enjoyed the accommodations and the service of our staff. We look forward to accommodating you in the future!

4 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

8 Aug. 2019 by Ramada Newburgh Guest Relation manager

The staff and management highly appreciate your review. We will pass on your rating down the lane to each and every member of staff who strive hard to excel in guest service. Hope to see you soon.

3 out of 5
The check in was later than they said and I had to sit in my car for 2 hrs before my room was ready. so I ended up being late for my engagement that I was in town for..

Posted by on 11 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Guest Relation Manager

Thank you for sharing your feedback. We sincerely apologize for any misunderstandings. Please contact me directly so that we can obtain a bit more information and look into this matter further. Our goal is to ensure that all of our guest's experiences with the hotel are both enjoyable and special. I look forward to speaking with you and resolving any and all concerns. Thank you so much.

2 out of 5
Our hotel room smelled horrible. I have no idea what the source of the smell was, but I never got used to it. The next day when I got home and put on my pajamas, it smelled like the room. Yuck! I immediately washed my clothes. There were stains on the ceiling and the walls. There was a tile missing from the ceiling, too. The shower was dirty. My back was sore from the mattress. The hotel was really odd. We took a flight of stairs from the lobby to the second floor (totally normal), but then there were FOUR more sets of stairs to our room as you walk down the main hallway. I had never seen anything like it. There isn't an elevator. So if you have medical problems or heavy luggage, definitely do not book this hotel. Actually if you are in perfect shape and have no luggage, do not book this hotel!

Posted by , from Westchester, NY on 4 Oct. 2018

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Comment from Hotel Management

10 Oct. 2018 by Ramada Guest Relation Manager.

Hello guest, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the services Best Regards.

2 out of 5

Ants, ants, ants

There were any everywhere in our room. Mattress had a plastic cover and made noise every time we moved. Room had been cleaned but it wasn't very clean. After two minutes in the shower the hot water turned off. There were hairs in the shower. No elevator! They had a band which was a little disruptive. Erika will never stay there again.

Posted by on 30 Jul. 2018

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Comment from Hotel Management

14 Sep. 2018 by Ramada Management

Thank you for bringing this issue up to the best before you departed the hotel, to give us a chance to remedy the situation. We hope if you are ever in the area again soon, you will consider giving us another chance. Please reach out to me directly so I can handle your reservation. Thank you.

4 out of 5
The rooms were okay, You could see damaged areas still not fixed. The staff was very friendly and willing to work to make your stay as enjoyable as possible.

Posted by , from TN on 20 Jun. 2018

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Comment from Hotel Management

25 Jun. 2018 by Ramada Management

Thank you for your review. We appreciate the reviews our guest post, they help us to always move forward to improve our services. Thank you.,

3 out of 5

Ok for an Overnight Stay

Good for an overnighter, but not so much an extended stay. Room was clean and comfortable. Heat worked fine. So did the mini fridge and microwave. TV reception was good as well. The WiFi was totally worthless on any channel we tried and the place wasn't busy. Thank goodness for unlimited cell data and a half decent signal. The mattresses in our room were stiff and thinly padded. Didn't have the complimentary breakfast, so I can't offer insight on that.

Posted by , from Connecticut on 7 Mar. 2018

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Comment from Hotel Management

8 Mar. 2018 by GM

Thanks for staying with us and we appreciate your feedback. We are glad that you enjoyed your stay and just want to clarify that we do have complimentary continental buffet breakfast from 6-10 am. We are looking forward to your next visit. Thanks, Ramada Management

3 out of 5

Okay hotel

Not the worst place I have stayed in. Breakfast was good. Overall a decent place to stay. Older motel that could be improved upon with some updating of the facility. Stayed the weekend.

Posted by , from Ct on 17 Jul. 2017

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Comment from Hotel Management

19 Jul. 2017 by JIMMY

The staff and management highly appreciate your rating of our property. We will be sharing the review with our management. Thank you.

2 out of 5

Facility needed a facelift 5 years ago!

Pros: Location
Cons: Renovate, renovate, renovate!
Location: I was there for a family gathering.
Pictures must be old because they looked better than this run down facility. Chipped paint, old wallpaper, strong smelly room freshener to cover up an outdoor in the hallway near entrance D (grandma's talcum powder??), hallway carpets hasn't been vacuumed in a while. I was near a neglected pool-courtyard area that hasn't been tasked, printed or maintained. I'm guessing there's something wrong with the pool since it's covered in the middle of July. In my room, the room darkening citaytions covered the top of the air conditioning unit so no air could be released into the room. If I opened them, one entire side of the white semi-sheer curtains was missing allowing anyone to see into my room. Hairs on the bathroom floor were disgusting. Bottom of tub was old and cracked, they put a large rubber piece over it as a bandaid fix. Old, old wallpaper was peeling from moisture typically inherent with bathroom use. My bedroom was clean seemed ok, but again, decor was worn.

Posted by , from Kissimmee on 24 Jul. 2016

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Comment from Hotel Management

by JIMMY

Thank you for writing a review for your recent stay at our hotel Ramada Newburgh. We are extremely sorry and apologize for having any inconvenience during your stay at our hotel Ramada Newburgh. Thank you.

2 out of 5

No pool

Pros: Location
Cons: Advettisement
During booking the hotel listing showed a pool, but ion arrival I was told that a pool was no available and had not been for years. Would have been nice to know before booking.

Posted by on 28 Jun. 2016

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Comment from Hotel Management

by jimmy

Thank you for writing a review for your recent stay at our hotel Ramada Newburgh. We sincerely sorry and apologize for having inconvenience during your stay at our hotel. Thank You.

About the Ramada by Wyndham Newburgh/West Point

Location 1289 Route 300, Newburgh, NY 12550

Property Features

Ramada by Wyndham Newburgh/West Point offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2555 square feet (237 square meters) and includes conference space. The business-friendly Ramada by Wyndham Newburgh/West Point also features a nightclub, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Newburgh hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 2 levels
  • 2555 sq ft of conference space
  • 237 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Offsite parking reservations required

Transport

  • Airport: Newburgh, NY (SWF-Stewart Intl.) (5.8 km / 3.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Newburgh/West Point offers 149 air-conditioned accommodations with washers/dryers and laptop-compatible safes. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

  • Washer and dryer
  • Deep soaking tub
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:00 AM to 10:00 AM.

Café Internationale - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers airport shuttle pickup service from Stewart International Airport during limited hours (reservations required) . For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.89 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Newburgh West Point
  • Ramada Point
  • Ramada Point Hotel
  • Ramada Point Hotel Newburgh West
  • Newburgh Ramada
  • Ramada Newburgh/West Point Hotel Newburgh
  • Ramada Newburgh/West Point Hotel
  • Ramada Newburgh/West Point Newburgh
  • Ramada Newburgh/West Point
  • Ramada West Point
  • Ramada Wyndham Newburgh/West Point Hotel Newburgh
  • Ramada Wyndham Newburgh/West Point Hotel
  • Ramada Wyndham Newburgh/West Point Newburgh
  • Ramada Wyndham Newburgh/West Point
  • Ramada by Wyndham Newburgh/West Point Hotel
  • Ramada by Wyndham Newburgh/West Point Newburgh
  • Ramada by Wyndham Newburgh/West Point Hotel Newburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.