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"The rooms were okay, You could see damaged areas still not fixed. The staff was very friendly and willing to work to make your stay as enjoyable as p
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You'll find Orange County Choppers and Algonquin Park within 2 miles (3 km) of this hotel. Delano-Hitch Recreation Park and Motorcyclepedia Museum are also within 3 miles (5 km).
Nightclub, dining
A nightclub and a fitness center are featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 149 guestrooms also offer free WiFi and washers/dryers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.
Ramada by Wyndham Newburgh/West Point ratings based on 34 Verified Reviews
Review Summary
2.7
out of 5
2.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Ramada by Wyndham Newburgh/West Point
Everyone (14)Family (1)
3 out of 5
Most uncomfortable beds ever!! Otherwise nice hotel
Posted by a verified traveller on 25 Aug. 2019
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Comment from Hotel Management
27 Aug. 2019
by Guest Relation manager
Your wonderful comments about your recent stay with us at The Ramada Newburgh are much appreciated and we thank you for taking the time to share your experience with us . We are delighted to hear that you enjoyed the accommodations and the service of our staff.
We look forward to accommodating you in the future!
4 out of 5
Posted by a verified traveller on 21 Jul. 2019
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Comment from Hotel Management
8 Aug. 2019
by Ramada Newburgh Guest Relation manager
The staff and management highly appreciate your review. We will pass on your rating down the lane to each and every member of staff who strive hard to excel in guest service. Hope to see you soon.
3 out of 5
The check in was later than they said and I had to sit in my car for 2 hrs before my room was ready. so I ended up being late for my engagement that I was in town for..
Posted by a verified traveller on 11 Jun. 2019
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Comment from Hotel Management
13 Jun. 2019
by Guest Relation Manager
Thank you for sharing your feedback. We sincerely apologize for any misunderstandings. Please contact me directly so that we can obtain a bit more information and look into this matter further. Our goal is to ensure that all of our guest's experiences with the hotel are both enjoyable and special. I look forward to speaking with you and resolving any and all concerns. Thank you so much.
2 out of 5
Our hotel room smelled horrible. I have no idea what the source of the smell was, but I never got used to it. The next day when I got home and put on my pajamas, it smelled like the room. Yuck! I immediately washed my clothes. There were stains on the ceiling and the walls. There was a tile missing from the ceiling, too. The shower was dirty. My back was sore from the mattress. The hotel was really odd. We took a flight of stairs from the lobby to the second floor (totally normal), but then there were FOUR more sets of stairs to our room as you walk down the main hallway. I had never seen anything like it. There isn't an elevator. So if you have medical problems or heavy luggage, definitely do not book this hotel. Actually if you are in perfect shape and have no luggage, do not book this hotel!
Posted by Amanda, from Westchester, NY on 4 Oct. 2018
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Comment from Hotel Management
10 Oct. 2018
by Ramada Guest Relation Manager.
Hello guest,
Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the services Best Regards.
2 out of 5
Ants, ants, ants
There were any everywhere in our room. Mattress had a plastic cover and made noise every time we moved. Room had been cleaned but it wasn't very clean. After two minutes in the shower the hot water turned off. There were hairs in the shower. No elevator! They had a band which was a little disruptive. Erika will never stay there again.
Posted by a verified traveller on 30 Jul. 2018
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Comment from Hotel Management
14 Sep. 2018
by Ramada Management
Thank you for bringing this issue up to the best before you departed the hotel, to give us a chance to remedy the situation. We hope if you are ever in the area again soon, you will consider giving us another chance. Please reach out to me directly so I can handle your reservation. Thank you.
4 out of 5
The rooms were okay, You could see damaged areas still not fixed. The staff was very friendly and willing to work to make your stay as enjoyable as possible.
Posted by Victor, from TN on 20 Jun. 2018
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Comment from Hotel Management
25 Jun. 2018
by Ramada Management
Thank you for your review. We appreciate the reviews our guest post, they help us to always move forward to improve our services. Thank you.,
3 out of 5
Ok for an Overnight Stay
Good for an overnighter, but not so much an extended stay. Room was clean and comfortable. Heat worked fine. So did the mini fridge and microwave. TV reception was good as well. The WiFi was totally worthless on any channel we tried and the place wasn't busy. Thank goodness for unlimited cell data and a half decent signal. The mattresses in our room were stiff and thinly padded. Didn't have the complimentary breakfast, so I can't offer insight on that.
Posted by Mike, from Connecticut on 7 Mar. 2018
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Comment from Hotel Management
8 Mar. 2018
by GM
Thanks for staying with us and we appreciate your feedback. We are glad that you enjoyed your stay and just want to clarify that we do have complimentary continental buffet breakfast from 6-10 am. We are looking forward to your next visit.
Thanks,
Ramada Management
3 out of 5
Okay hotel
Not the worst place I have stayed in. Breakfast was good. Overall a decent place to stay. Older motel that could be improved upon with some updating of the facility. Stayed the weekend.
Posted by Rafael from Ct, from Ct on 17 Jul. 2017
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Comment from Hotel Management
19 Jul. 2017
by JIMMY
The staff and management highly appreciate your rating of our property. We will be sharing the review with our management. Thank you.
2 out of 5
Facility needed a facelift 5 years ago!
Pros:Location
Cons:Renovate, renovate, renovate!
Location:I was there for a family gathering.
Pictures must be old because they looked better than this run down facility. Chipped paint, old wallpaper, strong smelly room freshener to cover up an outdoor in the hallway near entrance D (grandma's talcum powder??), hallway carpets hasn't been vacuumed in a while. I was near a neglected pool-courtyard area that hasn't been tasked, printed or maintained. I'm guessing there's something wrong with the pool since it's covered in the middle of July. In my room, the room darkening citaytions covered the top of the air conditioning unit so no air could be released into the room. If I opened them, one entire side of the white semi-sheer curtains was missing allowing anyone to see into my room. Hairs on the bathroom floor were disgusting. Bottom of tub was old and cracked, they put a large rubber piece over it as a bandaid fix. Old, old wallpaper was peeling from moisture typically inherent with bathroom use. My bedroom was clean seemed ok, but again, decor was worn.
Posted by Fl2NY, from Kissimmee on 24 Jul. 2016
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Comment from Hotel Management
by JIMMY
Thank you for writing a review for your recent stay at our hotel Ramada Newburgh. We are extremely sorry and apologize for having any inconvenience during your stay at our hotel Ramada Newburgh. Thank you.
2 out of 5
No pool
Pros:Location
Cons:Advettisement
During booking the hotel listing showed a pool, but ion arrival I was told that a pool was no available and had not been for years. Would have been nice to know before booking.
Posted by a verified traveller on 28 Jun. 2016
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Comment from Hotel Management
by jimmy
Thank you for writing a review for your recent stay at our hotel Ramada Newburgh. We sincerely sorry and apologize for having inconvenience during your stay at our hotel. Thank You.
Ramada by Wyndham Newburgh/West Point offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2555 square feet (237 square meters) and includes conference space. The business-friendly Ramada by Wyndham Newburgh/West Point also features a nightclub, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Newburgh hotel is smoke free.
Airport: Newburgh, NY (SWF-Stewart Intl.) (5.8 km / 3.6 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Ramada by Wyndham Newburgh/West Point offers 149 air-conditioned accommodations with washers/dryers and laptop-compatible safes. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.
Washer and dryer
Deep soaking tub
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free hot/cold buffet breakfast daily from 6:00 AM to 10:00 AM.
Café Internationale - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property offers airport shuttle pickup service from Stewart International Airport during limited hours (reservations required) . For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Number of children who can stay free - 3
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: USD 1.89 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ramada Newburgh West Point
Ramada Point
Ramada Point Hotel
Ramada Point Hotel Newburgh West
Newburgh Ramada
Ramada Newburgh/West Point Hotel Newburgh
Ramada Newburgh/West Point Hotel
Ramada Newburgh/West Point Newburgh
Ramada Newburgh/West Point
Ramada West Point
Ramada Wyndham Newburgh/West Point Hotel Newburgh
Ramada Wyndham Newburgh/West Point Hotel
Ramada Wyndham Newburgh/West Point Newburgh
Ramada Wyndham Newburgh/West Point
Ramada by Wyndham Newburgh/West Point Hotel
Ramada by Wyndham Newburgh/West Point Newburgh
Ramada by Wyndham Newburgh/West Point Hotel Newburgh
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open in May and close in September.
Pool access available from 8:00 AM to 8:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
