Best Western Plus Apollo Hotel Newcastle

4.5 star property
4.5-star luxury hotel near Westfield Kotara

Choose dates to view prices

Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Lobby
Outdoor pool, pool umbrellas
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Westfield Kotara
    ‪2 min drive‬
  • Place, Blackbutt Reserve
    ‪3 min drive‬
  • Place, John Hunter Hospital
    ‪7 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 3

Superior Room

  • Sleeps 3

Executive King Room

  • Sleeps 2

King Spa Suite

  • Sleeps 2

Honeymoon Suite

  • Sleeps 3

Family Room

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(110 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard King Room with Balcony-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2

About the area

Newcastle

Charlestown stay.Your stay at this Charlestown hotel places you within 3 miles (5 km) of Westfield Kotara and Blackbutt Reserve. Also, Dudley Beach is within 3 miles (5 km) and John Hunter Hospital is within 6 miles (10 km).

What's nearby

  • Westfield Kotara - 2 min drive - 2.0 km
  • Blackbutt Reserve - 3 min drive - 2.7 km
  • John Hunter Hospital - 7 min drive - 5.8 km
  • Merewether Beach - 7 min drive - 5.8 km
  • University of Newcastle - 10 min drive - 7.7 km

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 33 min drive

Restaurants

  • ‪In Forno - ‬11 min walk
  • ‪Muffin Break - ‬13 min walk
  • ‪Sushi Bay North - ‬11 min walk
  • ‪Vistana Malaysia - ‬12 min walk
  • ‪Nando's - ‬12 min walk

About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star luxury hotel near Westfield Kotara
Best Western Plus Apollo Hotel Newcastle offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Apollo Hotel Newcastle. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including weddings) are allowed on site.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and welcoming, solid walls so room was very quiet, good meals. Very comfortable bed. Would stay again if needed.
Stayed 3 nights in Jul 2025

6/10 Okay

Peter, wellington

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs simone

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel our bed was o lot to be desired

Two beds join together One was sunken in the middle Not very comfortable sleeping Everything else was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Leslie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aniruddh

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and good restaurant
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities
Great location, reasonable price and very comfortable accomodation
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

8/10 Good

Carleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yet another stay at the Apollo

We keep returning to this hotel and have stayed many times. Very central to hospitals and shopping centres We love the Restaurant. Nice view over the bush Nice gardens and pool. Friendly staff Bit of road noise this visit only reason to mark it 4⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

MARK

Stayed 2 nights in Jun 2025

10/10 Excellent

Russell

Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 2 nights in Jun 2025

10/10 Excellent

Gallagher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, amenities were good although the shower didn't drain well so I was standing in a flooded floor while showering. Other than that everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennet

Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Zoran

Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay. We’ve stayed there a few times and there’s never been a problem.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Stayed 2 nights in May 2025

8/10 Good

dianne

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

2/10 Terrible

Timothy

Stayed 2 nights in May 2025

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BW Apollo is a great place to stay, staff friendly and rooms more than an acceptable standard.
Stayed 1 night in May 2025

2/10 Terrible

Niamh

Stayed 1 night in May 2025