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Borough Arms Hotel

3.0 star property
3-star hotel near New Vic Theatre

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Photo gallery for Borough Arms Hotel

Street view
Deluxe Suite
Breakfast, lunch and dinner served
Banquet hall
Deluxe Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX
  • Place, Apedale Community Country Park
    ‪3 min drive‬
  • Place, New Vic Theatre
    ‪3 min drive‬
  • Place, Keele University
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪60 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the area

Newcastle-Under-Lyme

In Newcastle-Under-Lyme .You'll find New Vic Theatre and Royal Stoke University Hospital within 3 miles (5 km) of this hotel. Waterworld and The Potteries Museum and Art Gallery are also within 3 miles (5 km).

What's nearby

  • Apedale Community Country Park - 3 min drive - 2.4 km
  • New Vic Theatre - 3 min drive - 2.1 km
  • Keele University - 7 min drive - 4.0 km
  • Trentham Gardens - 13 min drive - 8.1 km
  • Alton Towers - 44 min drive - 33.2 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Shed Cafe Bar - ‬3 min drive
  • ‪The Milehouse - ‬5 min walk
  • ‪Milehouse Fish Bar - ‬7 min walk
  • ‪Yates - ‬3 min drive

About this property

Borough Arms Hotel

3-star hotel near New Vic Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Borough Arms Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Newcastle-Under-Lyme hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1783
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • Dining venue
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Holiday Inn Stoke on Trent M6, Jct 15 by IHG
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  • Pool
  • Spa
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4.1 out of 5, Very good, 1,001 reviews
The price is CA $81
CA $97 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

How close is Borough Arms Hotel to the airport?

Borough Arms Hotel is 35.4 mi (37-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at Borough Arms Hotel?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Borough Arms Hotel on Jun 8, 2026 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Borough Arms Hotel have an airport shuttle?

Airport shuttle services are not available at Borough Arms Hotel.

Does Borough Arms Hotel offer free breakfast?

Free breakfast isn’t provided at Borough Arms Hotel, but full breakfast is offered for a fee of GBP 9.50 for adults and GBP 6.95 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Borough Arms Hotel?

No, there is no casino at this hotel.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Borough Arms Hotel?

This hotel offers free self parking.

Does Borough Arms Hotel have a pool?

Borough Arms Hotel does not have a pool.

Does Borough Arms Hotel have a restaurant?

Borough Arms Hotel is home to Ostler Restaurant, which features British cuisine.

Does Borough Arms Hotel have a spa?

There are no spa services available at this hotel.

How close is Borough Arms Hotel to downtown Newcastle-Under-Lyme?

Borough Arms Hotel is 2.8 mi away from Newcastle-Under-Lyme.

Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 305 reviews
Rating 8 - Good. 106 out of 305 reviews
Rating 6 - Okay. 71 out of 305 reviews
Rating 4 - Poor. 29 out of 305 reviews
Rating 2 - Terrible. 11 out of 305 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teresa

The staff were really lovely and the food really good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Tidy, clean and comfortable room. The hotel is basic but perfectly good for a short stay. Friendly staff and good value, would stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, amenities
The room was very clean and comfort. Staff were very helpful.we had a lovely stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent lication to Town centre. Very comfortable bed, room clean and spacious. Staff extremely polite and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room easy check in
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Mr Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities
Dusty and dated hotel. Staff were nice and was reasonably priced. Thin walls and noisey neighbours in the room next door. I wouldnt hurry back.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

HENRYK

Disliked: Cleanliness, amenities
The room was awful with mould in the bathroom and there was a smell of used cooking fat that permeated throughout the hotel. The staff were fine on reception.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on arrival and each time we asked a question.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Graham

Disliked: Property conditions & facilities
Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.
Stayed 1 night in Oct 2025
Verified

8/10 Good

saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night stop Comfortable bed Lovely breakfast
Stayed 1 night in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy, good position in town

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Newcastle

Really friendly staff. Rooms clean throughout
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff clean room fantastic breakfast
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We didn't do anything locally as we were visiting pur friends who live locally. However I would stay here again
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, happy to have stayed, all staff were fantastic
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect checin and good comfy bed. Clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 2 nights in May 2023
Verified

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Room was freezing when we arrived, we had to contact the reception to fix the radiator and the phone in the room didn’t work but the beds were comfy and the staff were lovely.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

gareth

Liked: Cleanliness, staff & service
Room was good. Radiators worked very well! No shower gel or shampoo provided - it's a budget hotel so that's ok.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness
Very friendly staff. Comfortable room.
Stayed 1 night in May 2025
Verified

6/10 Okay

Bill

Liked: Staff & service, property conditions & facilities
Noisy room next to main road. Good breakfast. Pleasant staff. Handy car park.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Staff great. Rooms basic but clean. Good breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs fully, good value, would definitely stay again.
Stayed 3 nights in Jul 2023