Hotel Indigo Newcastle by IHG

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Hotel Indigo Newcastle by IHG

Daily to-go breakfast for a fee
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning

Explore the area

View in a map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • Place, St. James' Park
    ‪6 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Balcony (Refurbished)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (Refurbished)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Refurbished)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Refurbished)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Refurbished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds (Refurbished)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds (Refurbished)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • Sleeps 2
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

City center retreat .Within a 15-minute walk of this Newcastle City Center hotel, you'll find St. James' Park and University of Newcastle-upon-Tyne. Also, Northumbria University is within half a mile (1 km) and The Glasshouse is within 2 miles (3 km).

What's nearby

  • Chinatown - 2 min walk - 0.2 km
  • St. James' Park - 6 min walk - 0.5 km
  • Northumbria University - 10 min walk - 0.9 km
  • University of Newcastle-upon-Tyne - 10 min walk - 0.9 km
  • The Glasshouse - 13 min walk - 1.2 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Lagom Coffee Bar - ‬1 min walk
  • ‪Bubble Cha - ‬2 min walk
  • ‪My Delhi - ‬1 min walk
  • ‪Blackfriars Restaurant - ‬1 min walk
  • ‪Super Snacks - ‬1 min walk

About this property

Hotel Indigo Newcastle by IHG

4-star hotel near St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Newcastle by IHG also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Newcastle by IHG offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle By Ihg
Hotel Indigo Newcastle by IHG Hotel
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle by IHG Newcastle-upon-Tyne
Hotel Indigo Newcastle by IHG Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

The guy who checked us in was nice and polite. Easy check in. Room spacious and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Duncan

Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The staff were very friendly and the room was clean and comfortable. I couldn’t hear traffic outside so that was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished. Lovely bed
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities
I couldn’t work out what justified the typical high cost
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day weekend break

We enjoyed our stay at the hotel. It was very modern in good condition and was in a good central position for town, the quay area and walking distance to the Utilitia Arena which was our main reason for visit. We had breakfast in the room the first morning which arrived on time and as ordered with no extra charge. The buffet breakfast restaurant was fine with the hot food cooked to order. The staff were all very pleasant and helpful. Only 2 minor criticisms were our room seem set up for disability access which we didn’t need which was fine apart from it was a wet room not proper shower cubicle meaning the bathroom got soaked whilst having a shower? Also the shower was very powerful but sadly lukewarm only. However overall we enjoyed our stay and would use the hotel again if returning to Newcastle.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, spacious hotel in a great location. Would highly recommend for a trip to Newcastle!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Lovely stay
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the station. Nice room and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍good

Good and friendly staff,good location,also near the train station, nice pubs a good market, could do with more drawers
Stayed 7 nights in Aug 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Business traveller

Brilliant

Better than expected. Great room, nice staff, love the restaurant. Amazing breakfast
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lcvely hotel near the train station. Quiet room and good bar
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and trendy spot. We didn’t need a car once we arrived as everything was walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather, Harrogate

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel employs the friendliest staff I have ever come across. Every single colleague was helpful, cheerful, attentive and seemed to be in a good mood. They all seemed to get on well with each other too. There was just such a warmth to the place. Would highly recommend.
Stayed 2 nights in Aug 2025

8/10 Good

helen

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

BRIDGET ROSEMARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Stayed 1 night in Aug 2025