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Best Western Heath Court Hotel

3.0 star property
Hotel near Newmarket Racecourse in Newmarket

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Photo gallery for Best Western Heath Court Hotel

Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Comfort Room, Multiple Beds, Non Smoking
Reception
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    ‪6 min walk‬
  • Newmarket Racecourse
    ‪4 min drive‬
  • National Stud
    ‪5 min drive‬
  • London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

1 bedroom, premium bedding, in-room safe, desk

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

9.0 out of 10
Wonderful
(8 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

7.4 out of 10
Good
(6 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Newmarket

Heart of Newmarket.Stay at this Newmarket hotel and you'll be within 2 miles (3 km) of Newmarket Racecourse and 16 miles (25 km) of St. John's College. Ely Cathedral and St Catharine's College are within 16 miles (25 km).

What's nearby

  • National Horseracing Museum - 6 min walk - 0.5 km
  • Newmarket Racecourse - 4 min drive - 2.6 km
  • National Stud - 5 min drive - 4.5 km
  • Ely Cathedral - 22 min drive - 26.6 km
  • King's College - 25 min drive - 27.9 km

Getting around

  • Newmarket Station - 13 min walk
  • Stansted Airport (STN) - 44 min drive

Restaurants

  • ‪Bull - ‬5 min walk
  • ‪El Guaca Mexican Grill - ‬3 min walk
  • ‪The Golden Lion - ‬4 min walk
  • ‪Prince of Wales - ‬7 min walk
  • ‪Caffè Nero - ‬6 min walk

About this property

Best Western Heath Court Hotel

Hotel near Newmarket Racecourse in Newmarket
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Newmarket hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French

Similar properties

Daily full breakfast (GBP 8.25 per person)

White Hart, Newmarket by Marston's Inns

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 279 reviews
The price is CA $223
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 264 out of 571 reviews
Rating 8 - Good. 197 out of 571 reviews
Rating 6 - Okay. 77 out of 571 reviews
Rating 4 - Poor. 22 out of 571 reviews
Rating 2 - Terrible. 11 out of 571 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable beds, armchairs and settee. Good selection of hot drinks and biscuits provided. Breakfast options are excellent, as is the full english!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Newmarket

Have stayed here before as it in an excellent position for the family visited. Room looks to have had an update, and is clean and tidy. Staff friendly and helpful. Booked breakfast for each day of my stay, but ate other meals away from site.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and very pleasant staff, and nice clean comfortable rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Suited its purpose for my stay in Newmarket. Would have liked instructions for using air con as wanted to turn temperature down and remote just turned it off instead!
Stayed 1 night in Feb 2025

8/10 Good

Dave

Travelled with group
Liked: Amenities
Good location, pleasant bar and restaurant areas. Larger than normal twin rooms. Exceptionally good breakfast with large variety of options including kippers! Very pleasant staff.
Stayed 1 night in Feb 2025

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

OK hotel in good location

This place is fine, it does what it says on the tin so to speak, just nothing special. The beds are comfortable, my only complaint is that it is very cold. There doesn’t seem to be radiators or underfloor heating, so relies on a fan heater that attaches to the wall that turns off frequently and gives out little heat. They did supply us with 2 more heaters but these were very noisy making it hard to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, amenities, property conditions & facilities
Disappointingly i rang in plenty of time to say i was poorly n unable to make booking, unlike other stays in the town no refund or any concession on future booking was given. Stayed at property a number of times before very Disappointing no flexibility
Stayed 1 night in Jan 2025

10/10 Excellent

Richard godber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Paul

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was very cold, all the heating had been turned off. The corridors were a cheap remake of Ice Station Zebra and were unlit when we arrived so we had to use a torch. We moved rooms to try to get something warmer but this too was cold when we arrived. Eventually it warmed up a bit but we had a fan heater on the whole night. Also, we couldn’t get the kettle to work but this turned out to be a faulty plug socket. Overall extremely disappointing to put it mildly.
Stayed 1 night in Jan 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and full-service facilities. Dining room, front desk staff, and large parking lot. Very well located and right off of High Street. Not the most charmingly historic hotel, but an easy-to-use, not overly expensive option. Would definitely stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sim Hyun

Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay. Our room was cold as the warm air was not working correctly, also there was no radiator in the bathroom of any kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Miss M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, tidy and welcoming hotel

Clean hotel. Some of the elements may be on the verge of being outdated but it’s a clean, tidy hotel in a good location. Staff were professional and cheery. We stayed on a very blustery night but room must be soundproofed and we both slept well. Downstairs in the bar and restaurant area again it’s clean and welcoming.
Stayed 1 night in Dec 2024

6/10 Okay

john

Stayed 1 night in Nov 2024

10/10 Excellent

Alishe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.
Stayed 1 night in Nov 2024

4/10 Poor

Dawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good car parking and location

Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Stayed 2 nights in Nov 2024

8/10 Good

Clare

Travelled with partner
Liked: Staff & service, amenities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

KELEJAH

Liked: Staff & service
Toilet is outdated. The heating system is very noisy. But cleanliness was fine.
Stayed 1 night in Nov 2024

6/10 Okay

OPM

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2024