Holiday Inn Newport News - Hampton by IHG

3.5 star property
3.5-star hotel near Patrick Henry Mall

Choose dates to view prices

Photo gallery for Holiday Inn Newport News - Hampton by IHG

Exterior
Meeting facility
Breakfast, lunch, dinner served; American cuisine
Daily buffet breakfast (USD 12 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View in a map
980 Omni Blvd, Newport News, VA, 23606
  • Place, Riverside Medical Center
    ‪4 min drive‬
  • Place, Christopher Newport University
    ‪5 min drive‬
  • Place, Patrick Henry Mall
    ‪5 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mini Fridge, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Mini Fridge, Microwave

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

8.0 out of 10
Very good
(5 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Newport News

City center stay.A stay at this Central Newport News hotel places you within 3 miles (5 km) of Patrick Henry Mall and 6 miles (10 km) of Boo Williams Sportplex. Also within 9 miles (15 km) are Hampton Roads Convention Center and Hampton Coliseum.

What's nearby

  • Riverside Medical Center - 4 min drive - 4.4 km
  • Christopher Newport University - 5 min drive - 4.8 km
  • Virginia Living Museum - 5 min drive - 4.5 km
  • Patrick Henry Mall - 5 min drive - 6.1 km
  • Hampton Coliseum - 8 min drive - 11.5 km

Getting around

  • Newport News Station - 15 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Steak & Tonic - ‬11 min walk
  • ‪Newport News Marriott Concierge Lounge - ‬11 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Holiday Inn Newport News - Hampton by IHG

3.5-star hotel near Patrick Henry Mall
Holiday Inn Newport News - Hampton by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes a conference center. The business-friendly Holiday Inn Newport News - Hampton by IHG also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Newport News hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 9 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Reviews

Holiday Inn Newport News - Hampton by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 616 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

Reviews

6/10 Okay

Adar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Need to update the rooms and bathrooms
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again!

It was great overall! I had trouble finding a working ice machine - literally went to like every floor before asking the front desk. That was really the only problem I had. Pool was decent, gym was kind of small but had the essentials. The attached restaurant was delicious and the servers were super nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
I go to this one every year. Its clean and staff is friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Plain and simple, would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great and close
Stayed 2 nights in Jun 2025

10/10 Excellent

ASHOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat, clean, and well-managed.
Stayed 1 night in Jul 2025

8/10 Good

Frederick Johnson

Travelled with family and small children
You can tell the room was used frequently
Stayed 3 nights in Jul 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean and inviting
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the room felt clean.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard service and amenities for Holiday Inn. We look only stayed one night on the way to a week at the beach. There's a very nice indoor pool that we didn't have time to check out.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and up to date
Stayed 1 night in Jun 2025

8/10 Good

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jocelyn

Liked: Staff & service
Rooms were clean the bed was great, walls and bathroom floors could use some updating, pool area had a moldy smell, parking lot had trash overflowing from can at the entrance
Stayed 1 night in Jun 2025

6/10 Okay

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice it’s the area around the property that brought down the experience and value. Orange cones and construction vehicles greet you a mile down the street all the way up to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kathia A

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but noisy

It was a nice hotel. Staff was excellent. Did not like the $50 refendable charge added at check in for breakfast. Never had that experience before. Hotel was noisy from rude people and highway noise. Hotel needs an update, but good place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

carisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. The workers were so rude, acted as if everyone knew what to do as if we was there on a day to day basis. Paid extra for breakfast coupons and didn’t receive them, had to end up paying for adult breakfast. (It’s not free, only for kids) Room was not vaccumed and fridge had left over residue. Over all, I spent 700$ on a 3 day stay, and I was very let down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. We had a dog with us and my mobility is not great, walk in shower perfect. The lady at check-in very kind, helpful. (Saturday night, she got off at 11 pm. Kudos to her. Hotel was full, lots going on.)
Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Liked: Cleanliness
The staff was great and so was the food and the property. There is just no noise buffering. You could hear EVERY noise on the floor. We moved rooms once because you could hear the loud neighbors that arrived after us. Sounded like they were in our room. Then our next spot we heard way worse after we went to bed. For hours between music blaring and people’s extremely personal activities. We couldn’t even sleep. Couldn’t even complain and risk waking our daughter up to those noises.Thank goodness our daughter slept through it. So my husband and I just suffered. The cracks under the doors let EVERY noise in the hallway sound like it was in our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Everything was terrific from checking in, the room, the dining, to check out. I thoroughly enjoyed my stay and will be sure to stay here again the next time I am in Virginia.
Stayed 1 night in Jun 2025