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"Beautiful old style hotel with great views. Close to everything and excellent staff " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

Family-friendly 3.5-star hotel near Great Canadian Midway

In entertainment district

Steps from the hotel, you'll find Casino Niagara and Oakes Garden Theatre. Rainbow Tower and Great Canadian Midway are also within half a mile (1 km).

Casino, indoor pool

This smoke-free hotel features a casino, a full-service spa, and a water park. There's fun for all ages with mini golf and an arcade/game room. Enjoy a meal in one of the 2 restaurants and freebies like WiFi in public areas and a casino shuttle.

Free WiFi, flat-screen TVs

The 234 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and hair dryers.

Standard Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$68* Per night/room 1 Oct. - 2 Oct.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, View (Falls View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Niagara Falls Fallsview ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Niagara Falls Fallsview

Everyone (3) Family (6)
5 out of 5
Beautiful old style hotel with great views. Close to everything and excellent staff

Posted by on 8 Mar. 2020

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3 out of 5
Property views were good. Room was a little small and felt that the extra charges were a little much. Check in took a little longer than expected. Should have had more than one person on reception.

Posted by on 12 Feb. 2020

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1 out of 5
When come they give a standard room when I book for queen size room. I was very upset for this mistake I have to prove my copy of reservation.

Posted by on 14 Jul. 2019

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5 out of 5

Posted by on 17 Nov. 2019

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2 out of 5

Posted by on 17 Nov. 2019

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4 out of 5
Very close to the attractions at Chifton hill and to lake Niagara.

Posted by on 6 Sep. 2019

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5 out of 5
The hotel and staff were wonderful. However, the maps, signs, and parking garage were a mess. Most of the maps and signs were hard to follow. We never could find the restaurants shown on the maps at the hotel and the signs were either hard to follow or wrong. The parking garage was much worse. After parking our car when we arrived we could not find where we parked when we were leaving. We finally found our car parked in a different level than where we thought we parked. It was extremely confusing.

Posted by , from Milford, NJ on 23 Aug. 2019

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5 out of 5
The beds were very comfortable. We had a perfect view of the falls from our room.

Posted by on 12 Aug. 2019

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2 out of 5
It was nice to go from our hotel ti shops and restaurants under obe roof. The room was not very clean it was dusty and both charge ports didnt work.

Posted by on 20 Jun. 2019

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2 out of 5
Property was FALSELY advertised. Paid for a "Fallsview" room, which was NOT. Booked a 4 day stay and the 1st day was "shuffled" to 3 different rooms :( Location is GREAT, hotel/staff not too much.

Posted by , from Levittown, PA on 28 May 2019

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About the Crowne Plaza Niagara Falls Fallsview

Location 5685 Falls Avenue, Niagara Falls, ON L2E6W7

Property Features

Crowne Plaza Niagara Falls Fallsview offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 7578 square feet (704 square meters) and includes conference space. A casino, a spa tub, and a fitness center are also featured at the family-friendly Crowne Plaza Niagara Falls Fallsview. For a fee, parking is available. This 3.5-star Niagara Falls hotel is smoke free.

  • 234 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 7578 sq ft of conference space
  • 704 sq m of conference space
  • Casino
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (43.6 km / 27.1 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Niagara Falls Fallsview offers 234 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

The Rainbow Room - This restaurant serves breakfast and lunch.

Prime Steakhouse - This steakhouse serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: CAD 24.95 for adults and CAD 12.50 for children (approximately)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night
  • Facilities fee: CAD 34.95 per person, per day and includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview Niagara Falls
  • Crowne Plaza Niagara Falls Fallsview Hotel Niagara Falls

You should know

  • Pool access available from 9 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.