4.2 out of 5

"Nice, clean, hotel, but no free coffee in the lobby and no continental breakfast. " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

3-star hotel near White Water Walk

City center stay

At this Niagara Falls hotel, you'll be within half a mile (1 km) of White Water Walk and 3 miles (5 km) of Fallsview Casino. Horseshoe Falls and American Falls are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a computer station, and luggage storage are also offered.

Free WiFi

The 108 guestrooms offer free WiFi, coffee/tea makers, and TVs. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$51 per night

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds with Sofabed, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada by Wyndham Niagara Falls by the River ratings based on 45 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada by Wyndham Niagara Falls by the River

Everyone (11) Family (2)
5 out of 5
I’ve stayed at this hotel at least 4 times over the last three years and it has always been a very seamless experience. In fast, out fast. No problems at all. The rooms are very clean. And all expected amenities are there and working. This last time I accidentally left my phone charger in the room. I was 2 hours away when I realized it. I phone the hotel, told them my son could pick it up. Again, no problem at all. I can’t see any reason to stay anywhere else when I go to Niagara. 👍👍👍👍👍

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Management

Thank you for your stay at Ramada by the River, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

3 out of 5
The hotel was fine overall. Disappointed that there is a $14 parking fee that is not mentioned in the ad. Trying to find a low cost place for one night. May have chosen other option had all fees been listed in the ad by Travelocity.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Management

Thank you for taking the time to share your recent experience. We appreciate your honest feedback and have shared it with our entire team. We do hope to have a future opportunity to welcome you back.

2 out of 5
Sink leaked, no fridge ( just assumed it would since most do). Arcade smelled and pool was disappointing. Don't feel like it was worth what I paid.

Posted by on 17 Sep. 2018

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Comment from Hotel Management

21 Sep. 2018 by Management

Hello, We're sorry to hear you didn't enjoy your stay. We hope you will be willing to give us another chance in the future so we can give you the better experience you deserve.

4 out of 5
Not too far from attractions. Close to the places where the locals hang out so you can avoid the tourist traps and all the overpriced food. Found a couple of nice local hangouts. As for the hotel it needs maintenance. Trim is coming off from around the bathroom mirror, there was a light bulb out, the ice machine didn't work. We were disappointed no mini-fridge in the unit & one little dresser with 2 drawers. What really got me is $14 per day to park my truck in the hotel lot?? Not because they had Valet parking because they didn't.

Posted by , from Venice, FL on 10 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Management

Hello Tabbat72, Thank you for your review! We're glad to hear you were able to take advantage of the local scene situated near our location. We appreciate your feedback on our hotel, as we are currently in the midst of renovations, and will hopefully have our property completely updated soon! We do apologize for any confusion about our policies and fees. We do try to ensure all of our fees are listed on all booking sites, but have passed on your comments to our marketing managers to ensure everything is clear for our guests before making a reservation. Thank you again, and we look forward to seeing you on your next vacation!

5 out of 5
Nice, clean, hotel, but no free coffee in the lobby and no continental breakfast.

Posted by , from Cobourg, ON on 2 Aug. 2018

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Comment from Hotel Management

2 Aug. 2018 by RamadaRiverFOM

Thank you for sharing your recent experience. We appreciate the feedback and have shared it with our entire team. We hope to have a future opportunity to serve you in the future.

5 out of 5

Helpful, friendly and professional staff.

Enjoyed our stay although we only spent a day and night..it’s memorable experience. The hotel is nearby to access transportation and see the falls and beautiful scenery. We will be back with our families again and recommend this hotel to others. Thank you!

Posted by on 12 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by RamadaRiverFOM

Thank you for taking the time to share your recent experience. We are pleased to hear you had a memorable experience. We have shared your kind comments with our entire team and we look forward to being able to welcome you back in the future.

2 out of 5

Skip It

Pros: Nothing
Cons: Management
Location: Location is 2 miles from the falls. The WeGo bus during summer months stops around 11:00pm. Fireworks are at 10:00pm.
Manager of the Hotel checked us in and she was awful. She is the type that has a little bit of power and likes to take it out on the clintale and the staff. Very nasty. Room was dated and very dirty. Made sure the kids either left flip flops on or wore their socks when walking on the floor. Good thing because the kids socks were black on the bottom each of the 4 nights. The attached IHOP is ridiculously overpriced. 16 american for what would cost 10. This hotel really needs to provide breakfast. Highly recommend staying somewhere else (closer to the falls)

Posted by on 30 Jun. 2017

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3 out of 5

Dated

Pros: Hot tub
Had to flip the circuit breaker every time we used the hot tub. Attached ihop restaurant was closed until the last day of our stay due to remodeling. Weird smell in the bathroom. Shower is unacceptable to anyone over about 5'6". Hotel staff was amazingly friendly. Had a neighbor playing loud music at 2am and a simple call and 5 minutes later it was resolved.

Posted by on 24 Jun. 2017

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Comment from Hotel Management

26 Jun. 2017 by Ramada Management

Thank you for sharing your recent experience. We will pass your comments on to our entire team so we can continue to work towards ensuring all our guests have an enjoyable stay. We do hope to be able to welcome you back in the future.

2 out of 5

Very disappointing

Room smelled of old smoke even though it is a non-smoking faculty. No breakfast, adjoining IHOP under renovation. Bed much less comfortable than Hampton or Comfort Inns. Staff were pleasantly enough.

Posted by , from Tidewater Virginia on 29 May 2017

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Comment from Hotel Management

2 Jun. 2017 by Ramada Management

Thank you for sharing your recent experience. We apologize your stay was unsatisfactory. Please know we will pass your comments and concerns on to our entire team. We do hope we can have the opportunity to welcome you back in the future.

4 out of 5

Solid predictable Hampton Inn

You know what to expect. Well run Hampton Inn. What's great about it is that D/T Niagara Falls Ontario is a nightmare of an insane drug-fueled carnival horror show and this place is not only outside of the combat zone but next to--and I'm not making this up--a serene Zen Buddhist monastery. The falls are a lovely 40 minute walk away along the Niagara Gorge.

Posted by , from US on 11 Jul. 2016

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About the Ramada by Wyndham Niagara Falls by the River

Location 4357 River Rd, Niagara Falls, ON L2E3E8

Property Features

Ramada by Wyndham Niagara Falls by the River offers its guests an indoor pool and a fitness center. There's a restaurant on site. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Niagara Falls by the River. Parking is available for a fee. This 3-star Niagara Falls hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 5 levels
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (46.8 km / 29.1 mi)
  • Train station: Niagara Falls Station (0.4 km / 0.3 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ramada by Wyndham Niagara Falls by the River offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Ramada by Wyndham Niagara Falls by the River has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 100 per night
  • Resort fee: CAD 5.86 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room coffee
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 30 for adults, CAD 10 and CAD 15 for children (approximately)
  • Self parking fee: CAD 14 per night
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Wyndham Niagara Falls River Hotel
  • Ramada Wyndham River Hotel
  • Ramada Wyndham Niagara Falls River
  • Ramada Wyndham River
  • Hampton Inn North Of The Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.