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Jiva Hoa Lu Retreat

Family-friendly hotel with a spa, connected to a rail/subway station in Ninh Binh

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Photo gallery for Jiva Hoa Lu Retreat

Outdoor pool, pool umbrellas, sun loungers
Romantic Villa | Terrace/patio
Books
Exterior
Romantic Villa

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
Hoa Lu, Ninh Binh, Ninh Binh, 08100
  • Gate to Trang An Ecological Tourist Area
    ‪5 min drive‬
  • Ninh Binh Walking Street
    ‪5 min drive‬
  • Tam Coc Bich Dong
    ‪6 min drive‬

Room options

View all photos for Heritage Villa - One Double & One Twin Bed

Free minibar, desk, laptop workspace, blackout drapes

Heritage Villa - One Double & One Twin Bed

  • 119 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Oasis Deluxe - Double Bed

Free minibar, desk, laptop workspace, blackout drapes

Oasis Deluxe - Double Bed

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Oasis Deluxe - Twin Beds

Oasis Deluxe - Twin Beds

Oasis Deluxe - Twin Beds

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Nature Villa - Two Double Beds

Free minibar, desk, laptop workspace, blackout drapes

Nature Villa - Two Double Beds

  • 108 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Nature Villa - One Double & One Twin Bed

Free minibar, desk, laptop workspace, blackout drapes

Nature Villa - One Double & One Twin Bed

  • 108 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Jiva or Hoa Lu Pool Villa

Jiva or Hoa Lu Pool Villa

Jiva or Hoa Lu Pool Villa

  • 391 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Romantic Villa

Romantic Villa

Romantic Villa

  • 78 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Villa - Two Double Beds

Free minibar, desk, laptop workspace, blackout drapes

Heritage Villa - Two Double Beds

  • 119 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

About the area

Ninh Binh

On boardwalk/promenade.You'll find Trang An Scenic Landscape Complex and Hang Múa within 2 miles (3 km) of this hotel. Tam Coc Bich Dong and Bich Dong Pagoda are also within 3 miles (5 km).

What's nearby

  • Trang An Scenic Landscape Complex - 15 min walk - 1.3 km
  • Hang Múa - 4 min drive - 1.9 km
  • Gate to Trang An Ecological Tourist Area - 5 min drive - 3.7 km
  • Ninh Binh Walking Street - 5 min drive - 4.4 km
  • Tam Coc Bich Dong - 6 min drive - 4.8 km

Getting around

  • Ga Cau Yen Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 135 min drive

Restaurants

  • ‪Minh Quân Restaurant - ‬7 min drive
  • ‪Trung Quyet Restaurant - ‬7 min drive
  • ‪The Banana Tree Hostel - Kitchen & Bar - ‬7 min drive
  • ‪Bamboo Bar And Restaurant - ‬6 min drive
  • ‪Aroma - Fine Indian Cuisine - ‬6 min drive

About this property

Jiva Hoa Lu Retreat

Family-friendly hotel with a spa, connected to a rail/subway station in Ninh Binh
Jiva Hoa Lu Retreat offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1755 square feet (163 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Jiva Hoa Lu Retreat. An area shuttle within 1.5 kilometers and a ferry terminal shuttle are free. Self parking is free.

This Ninh Binh hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 1755 sq ft of conference space
  • 163 sq m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Jiva Hoa Lu Retreat offers 64 air-conditioned accommodations with free minibar items and complimentary newspapers. This Ninh Binh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • High chair
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Free area shuttle up to 1.5 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 36-hole adjacent golf course
  • Bicycle storage
  • Bicycle tours
  • Books
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Composting
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1175000.0 per night.
  • Cribs (infant beds) are available for VND 500000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1600000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 1600000 (one-way), (from 6 to 11 years old)
  • Crib (infant bed) fee: VND 500000.0 per night
  • Rollaway bed fee: VND 1175000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Jiva Hoa Lu Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking grounds, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay surrounded by the karsts. Away from it all but a golf cart ride into town . Loved it
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel was clean, nice view. But hotel was understaff, and the staff need better training. Especialy restaurant was slow
Stayed 1 night in Jan 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful nature resort with excellent servuce

this place was absolutely beautiful and the service was impeccable. we were there for the soft opening so we felt lucky to sort of have the place to ourselves while they were still doing finishing touches. the property is gorgeous and it’s close to the little town where everything is. they have a free shuttle to the town or nice bicycles you can rent. the rooms were so nice and brand new!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way, quiet. Staffs are wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, amenities not yet available

Beautiful and scenic, perhaps the best property in Tam Coc. Nestled between misty limestone mountains, Jiva provides a serene getaway with superb service from employees, a delicious and plentiful breakfast, and beautifully designed rooms each with a Mountain View. It was so beautiful that we extended our stay by a night. While the service and atmosphere were wonderful, Jiva retreat is in a “soft opening,” with spa and sauna services not yet available and ongoing construction of amenities listed online. This information is not on the Hotels.com or Google, and we were not made aware of this until our arrival. This was a disappointing, as we had planned to use these services when we booked. The mattress was also very firm, which affected sleeping comfort. Overall a lovely stay and we would love to return in the future. When the retreat has full amenities, it will undoubtedly be a five star experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is amazing here because they are so hospitable and generous with their time and resources. All that you’ll need is here so you won’t me missing out anything at all. But what we loved most is the serenity and peace of this place. Take a bike ride or simply a stroll around the garden here. It’s so beautiful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay at Jiva, beautiful property and wonderful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Douches et appareil CB

J’adore cet hôtel . Cela fait 3 fois que j’y retourne . Le cadre est calme et parfait . Un paradis sur terre . Le problème ce sont les douches . Aucune ne fonctionne . J’avais pris une villa familiale, la douche dans la chambre parentale ne fonctionnait pas car l’eau débordait instantanément . Ensuite on prenait la douche dans la chambre des enfants, les canalisations sont bouchées . L’eau débordait de partout . C’était l’inondation pendant tout le séjour . Ce problème je l’avais déjà prévenu lors de mon 1er séjour à l’hôtel . Apparemment ils n’ont rien fait . Vu le prix que l’on paie par jour pour la campagne au Vietnam c’est beaucoup (plus de 200 euros par nuit ) . Enfin leur machine carte bleue ne marche pas pour une carte cb français !!! J’adore cet hôtel . Il faudrait qu’ils réparent leur salles de bain !!
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

shinji

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property is nice and clean, location is great but not so many staff talks english so better to have translation app.
Stayed 2 nights in Dec 2024