Skip to main content
Beginning of main content
4.1 out of 5

"We recently stayed at RIU- Palace resort and loved our room, service and pool. We were however disappointed with the food options available. Other tha ... " More

By a verified traveller on Fri 15 Mar 2024

Enter dates to see availability

Hotel Description

Beachfront property near Eagle Beach

On the beach

Within a 10-minute walk of this Noord property, you'll find Palm Beach and Hyatt Regency Casino. The Casino at Hilton Aruba and Bubali Bird Sanctuary are also within half a mile (1 km).

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus.

Suite, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Sea View (E)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Ocean View (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riu Palace Aruba - All Inclusive ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riu Palace Aruba - All Inclusive

Everyone (16) Couples (18) Family (9)
5 out of 5

Posted by on 27 Mar. 2024

Was this review helpful to you?
3 out of 5
We recently stayed at RIU- Palace resort and loved our room, service and pool. We were however disappointed with the food options available. Other than the breakfast the food was not very good, things that should be hot were cold. Also, the steak house option was the most difficult to access. We went three different nights and were told something different each night (its first come first serve, you need a reservations etc). Each time we went tables were not even filled up. When you pay for all-inclusive you are really hoping the food is worth the money. Other than this, the resort it self was lovely.

Posted by on 15 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

18 Mar. 2024 by Online Reputation Manager

Dear Sandra Jean,Thank you for your comment, We are glad to hear that you found our resort charming and we are glad that there were so many aspects of our services that you were satisfied with.We regret that we did not live up to your expectations in terms of the wide and varied range of food served.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case.Please be assured that we will take note of your concerns in order to continue to improve on a daily basis.We hope that you will give us the opportunity to welcome you again in one of our facilities in order to continue improving every day.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

5 out of 5

Posted by on 20 Feb. 2024

Was this review helpful to you?
5 out of 5
Cleanliness, safety, service and food are excellent. The rooms are a bit run down, especially the wall outlets that do not always hold American plugs. I also had a problem with one of the electric fuses that was switching off frequently and had to be switched back on several times a day. Otherwise my stay in RIU Palace was great, and I have very warm feelings for its stuff. I am planning to come there again.

Posted by on 28 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

31 Jan. 2024 by Online Reputation Manager

Dear Dmitry,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much.You can be confident that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

5 out of 5
We love the resort, the food, the staff & service. Everything!

Posted by on 22 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

26 Jan. 2024 by Online Reputation Manager

Dear Fausto,Thank you very much for choosing us and for sharing your review about your last stay. We appreciate your comments regarding your stay and we look forward to hosting you again in the near future. Kind regards, Hotel Riu Palace ArubaOnline Reputation Manager

5 out of 5
I dont usually leave comments unless its from a bad experience, but we were pleasantly surprised with this resort. There were some areas inside of the rooms that were 'dated' but overall it was very nice. Very clean. The staff were hard workers. The food was excellent. The buffet had so many choices that we were never bored with the food. We only ate at Krystals and the steak restaurant and both were very good. Service was excellent. My husband and i and 3 adult kids were set up in 2 jr. Suites across from each other that shared a private hallway. They added a third bed for our third kid in the 2 full size bed suite (it was a twin but we arent complaining). The suites are a bice size. The only complaint i had was the fact that there were very few wash rags. I asked multiple times for wash rags and would get just one -- which the cleaning person would take upon cleaning and not replace. We didnt understand their issue with wash rags. I guess if thats the only complaint i had, i'll take it!

Posted by on 25 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2024 by Riu Palace Aruba Online Reputation Manager

Dear Julie Anne,We cannot wait to host you again and share yet another great stay.Thank you for choosing us and sharing your fabulousfeedback.Hoping to see you soon.Kindest Regards!Hotel Riu Palace ArubaOnline Reputation Manager

5 out of 5
Always a great experience at the RIU resorts!

Posted by , from Rego Park on 20 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Jan. 2024 by Riu Palace Aruba Online Reputation Manager

Dear Tania,It is brilliant to read your fabulous feedback.Our lovely staff will be pleased.Your evaluation makes us want to continue working to offer the best service.Thank you very much, Tania!And have a great year!We hope you come back soon.Caring Greetings,Hotel Riu Palace ArubaOnline Reputation Manager

5 out of 5
Good food options, bartenders and staff at the adult pool side were great!

Posted by , from DANBURY on 24 Oct. 2023

Was this review helpful to you?
5 out of 5

Posted by on 12 Oct. 2023

Was this review helpful to you?
1 out of 5
I've already commented on this hotel, one of the worst experiences we have come across in any leisure trip before. Don't believe any of the good reviews, this place is horrible.

Posted by , from MARSHALLS CREEK on 17 Aug. 2023

Was this review helpful to you?

About the Riu Palace Aruba All Inclusive

Location J.E. Irausquin Blvd 79, Noord,

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All onsite activities, and facilities and equipment included
  • 24-hour room service
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Scuba diving lessons not included

Property Features

Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. Smoking is allowed in designated areas at this Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Don Nicolás - This buffet restaurant serves breakfast and dinner.

Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Nautilis - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Aruba - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. <

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorization
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Hotel Names

  • All Inclusive Aruba Riu
  • All Inclusive Aruba Riu Palace
  • All Inclusive Riu Palace Aruba
  • Aruba All Inclusive Riu Palace
  • Aruba Riu All Inclusive
  • Palace Aruba
  • Riu Aruba
  • Riu Palace All Inclusive Aruba
  • Riu Palace Aruba
  • Riu Palace Aruba All Inclusive
  • Riu Palace Aruba All Inclusive Palm Beach
  • Riu Palace Aruba Palm Beach
  • Riu Palace Aruba All Inclusive Noord
  • Riu Palace Aruba Resort
  • Hotel Riu Palace Aruba Palm - Eagle Beach
  • Riu Palace Aruba Noord
  • Riu Palace Aruba All Inclusive All-inclusive property Noord
  • Riu Palace Aruba All Inclusive All-inclusive property
  • Riu Aruba Inclusive Noord
  • Riu Aruba Inclusive Inclusive
  • Riu Palace Aruba All Inclusive
  • Riu Palace Aruba - All Inclusive Noord
  • Riu Palace Aruba - All Inclusive All-inclusive property
  • Riu Palace Aruba - All Inclusive All-inclusive property Noord

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
url importing http://www.travelocity.ca/Noord-Hotels-Riu-Palace-Aruba---All-Inclusive.h454078-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Noord-Hotels-Riu-Palace-Aruba---All-Inclusive.h454078-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Noord-Hotels-Riu-Palace-Aruba---All-Inclusive.h454078-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.