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Residence Inn Norfolk Downtown

3.0 star property
3-star hotel near Old Dominion University

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Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Lobby
Suite, 1 Double Bed, Non Smoking | Private kitchen
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪6 min walk‬
  • Place, Chrysler Hall
    ‪8 min walk‬
  • Place, Waterside District
    ‪15 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Norfolk Scope - 6 min walk - 0.6 km
  • The NorVa - 7 min walk - 0.7 km
  • Chrysler Hall - 8 min walk - 0.7 km
  • Sentara Norfolk General Hospital - 14 min walk - 1.2 km
  • Waterside District - 15 min walk - 1.3 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk
  • ‪Codex - ‬6 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Old Dominion University
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Courtyard by Marriott Norfolk Downtown
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,010 reviews
The price is CA $127
CA $150 total
includes taxes & fees
Nov 9 - Nov 10
Courtyard by Marriott Norfolk Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Reviews

Residence Inn Norfolk Downtown Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 943 reviews
Rating 8 - Good. 263 out of 943 reviews
Rating 6 - Okay. 84 out of 943 reviews
Rating 4 - Poor. 53 out of 943 reviews
Rating 2 - Terrible. 48 out of 943 reviews

Reviews

2/10 Terrible

Yasmine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled like mildew and very worn down. Not at all like the pictures
Stayed 7 nights in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

6/10 Okay

Alfonso

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, everything worked, plenty of soap/shampoo in pump dispensers in shower. Mattresses super (too) firm. Housekeeping only showed up once on a 4-night stay with 2 adults and 3 kids registered in a room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

ANITA

.
Stayed 1 night in May 2025

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would have been nice if parking was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Ieisha, was awesome!! Really took care of me and my needs!!!
Stayed 1 night in May 2025

10/10 Excellent

Debra

The front desk staff was wonderful!!
Stayed 1 night in May 2025

8/10 Good

gregory

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was okay
Stayed 2 nights in May 2025

2/10 Terrible

Nicholas

Stayed 3 nights in May 2025

10/10 Excellent

Benju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Very helpful and friendly front staff. Will come back!
Stayed 1 night in May 2025

10/10 Excellent

Marilyn J

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel. Quiet location. Great included breakfast. Friendly front counter staff and breakfast area staff. Large room with full sized fridge and microwave. TV rotates for viewing from table and bed.
Stayed 3 nights in May 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was all polite and friendly. Everyone was welcoming and accommodating.
Stayed 2 nights in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

UZOMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great, helpful staff. convenient location.
Stayed 4 nights in May 2025

8/10 Good

maurice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for traveling with a family
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025