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Residence Inn Norfolk Downtown

3.0 star property
3-star hotel near Old Dominion University

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Photo gallery for Residence Inn Norfolk Downtown

Situated at a street corner, Residence Inn Marriott offers a modern hotel experience with a flat roof and floor-to-ceiling windows.
Relax in a serene outdoor space with a sofa, chairs, dining table, and grill, surrounded by lush greenery and city views.
Relax in the lobby's seating area with a cushioned bench and high-back sofa, or enjoy meals at the communal table.
Enjoy cooking in this kitchen with a sleek design, stainless steel appliances, and ample workspace.
Relax in the spacious seating area with a sofa and bench, featuring a large flat-screen TV and a beautiful view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪6 min walk‬
  • Chrysler Hall
    ‪8 min walk‬
  • Waterside District
    ‪15 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Relax in a stylish room with a neatly made bed, flat-screen TV, and comfortable sofa.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Relax in a stylish room with a neatly made bed, flat-screen TV, and comfortable sofa.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Relax in this inviting space with a large bed, two nightstands, and a beautiful artwork above.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Relax in a stylishly designed room with a comfortable bed, flat-screen TV, and desk for work or relaxation.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Relax in a stylish room with a neatly made bed, flat-screen TV, and comfortable sofa.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Relax in a spacious room with a seating area, work desk, and flat-screen TV.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

Relax in a spacious room with a comfortable seating area, dining table, and desk, offering a city view.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Relax in a spacious room with a comfortable seating area, dining table, and desk, offering a city view.

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Norfolk

In Norfolk .Your stay at this Norfolk hotel places you within a 10-minute walk of Chrysler Museum of Art and Norfolk Scope. Pagoda and Oriental Garden and The NorVa are also within half a mile (1 km).

What's nearby

  • Norfolk Scope - 6 min walk - 0.6 km
  • The NorVa - 7 min walk - 0.7 km
  • Chrysler Hall - 8 min walk - 0.7 km
  • Waterside District - 15 min walk - 1.3 km
  • Old Dominion University - 5 min drive - 4.0 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Showcase - ‬10 min walk
  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪The Norva - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

3-star hotel near Old Dominion University
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 920 reviews
Rating 8 - Good. 262 out of 920 reviews
Rating 6 - Okay. 79 out of 920 reviews
Rating 4 - Poor. 51 out of 920 reviews
Rating 2 - Terrible. 46 out of 920 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Kimberly, Denton

Liked: Cleanliness, property conditions & facilities
I was disappointed in our stay. Almost every time we returned to our hotel room, our keys did not work. Then we’d have to go down to the front desk to get them reset. Additionally, when leaving for the airport on our final morning, the QR code the hotel sent for exiting the garage did not work. We left much later than planned because of this, and had to repeatedly work with the front desk to get a new QR code. We were then stressed about missing our flight. Overall, I was disappointed in our experience at this hotel
Stayed 3 nights in May 2025

4/10 Poor

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2025

10/10 Excellent

Colleen, Glastonbury

Liked: Cleanliness, amenities
It was great
Stayed 1 night in Apr 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Apr 2025

8/10 Good

QUIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

ANITA

Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service
The drain in the bathroom sink was nearly clogged. The sheets and blankets were tucked in to only reach barely to my waist. I had to redo them. The bath towel was very small, and there was only one. The front desk staff and breakfast staff were all excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Stayed 1 night in Apr 2025

6/10 Okay

virginia

Travelled with partner
Liked: Staff & service
Parking garage was in a good area. The only problem is that there was no hot water. They literally started to work on it as we were checking out.
Stayed 1 night in Apr 2025

6/10 Okay

Dayka

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was great, very close to the Waterside District. Very clean, good bed however two things made it hard for us to give a 5 stars: a noise from the air conditioning unit and the fact you pay for parking. The staff offers a voucher if you ask for it but you still have to pay a daily fee. The staff is helpful, they even offered us a different room if the maintenance person could no get the air conditioning issue repair
Stayed 3 nights in Apr 2025

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my son to stay here as he had an important audition the next day. He woke to find there was NO WATER in his room and the entire hotel. He could not shower, wash, brush teeth or flush the toilet. The front desk kept telling him the water would be on soon but ot never came on. The last time he called the front desk they told him he should have water in his room, though he sid not. When he checked out they offered NO COMPENSATION. I cant belive I paid $190 for my son to have a hotel room with no water. I will never stay at any Marriott affiliated hotel again. Unbelievable they would treat paying guests so poorly
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Stayed 1 night in Apr 2025

6/10 Okay

Roy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable Stay

The staff were friendly and they tried their best. Unfortunately we checked in in the evening around 8pm and there was only one person working the front desk so it took a while to get our keys. The rooms were spacious but old. The sofa had lots of stains and furniture looked dated.
Stayed 9 nights in Mar 2025

8/10 Good

Quran, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when we are visiting family. Good location, walkable, staff is amazingly helpful and friendly. We will be back
Stayed 5 nights in Mar 2025

10/10 Excellent

LeAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

UZOMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to scope, attended meac basketball tornment
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee pot empty about 3pm,
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 3 nights in Mar 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything.
Stayed 2 nights in Jan 2025