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Holiday Inn Norwich by IHG

4.0 star property
4-star spa hotel near University of East Anglia

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Photo gallery for Holiday Inn Norwich by IHG

Exterior
Indoor pool
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily full breakfast (GBP 16.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Norwich Theatre Royal
    ‪5 min drive‬
  • Carrow Road
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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3.7 out of 5, Good, 566 reviews
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CA $133 total
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About the area

Norwich

Seaside stay .You'll find University of East Anglia and Norwich Theatre Royal within 3 miles (5 km) of this hotel. The Forum and Carrow Road are also within 3 miles (5 km).

What's nearby

  • Norwich Theatre Royal - 5 min drive - 3.3 km
  • Carrow Road - 5 min drive - 3.5 km
  • Norwich Castle - 5 min drive - 3.6 km
  • University of East Anglia - 6 min drive - 3.9 km
  • Norwich Cathedral - 7 min drive - 4.2 km

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪The Beehive - ‬3 min drive
  • ‪the Oak Tree - ‬15 min walk
  • ‪Muffin Break Cafes NORWICH - ‬4 min drive
  • ‪Cellar House - ‬5 min drive

About this property

Holiday Inn Norwich by IHG

4-star spa hotel near University of East Anglia
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

  • 119 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 212 sq ft of conference space
  • 20 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

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Holiday Inn Norwich North by IHG

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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The price is CA $103
CA $124 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 823 reviews
Rating 8 - Good. 346 out of 823 reviews
Rating 6 - Okay. 96 out of 823 reviews
Rating 4 - Poor. 29 out of 823 reviews
Rating 2 - Terrible. 18 out of 823 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here, really nice great food
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a premium room, but whilst it was clean and tidy the bed was rather on the small size. surely for a premium room it should have a king size bed. The shower was useless. There was no water pressure so the water just dribbled out. I suspect this was due to our room (340) being the last room on the landing. So do not accept that room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lucy

Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom too small. Door should open into bedroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Room too hot, turned off under window radiator Room thermostat no instructions. Bed casters annoying if you catch your bare feet on them
Bed casters that protrude
Stayed 1 night in Feb 2025

10/10 Excellent

JOE

Stayed 3 nights in Feb 2025

4/10 Poor

Natalie Ann

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The receptionist gave us a warm welcome and was very attentive but we felt our stay went a little down hill after this. There was a very loud man walking around the hotel shouting and swearing we weren’t sure if he was a staff member or guest as he was using cleaning supplies. The spa and gym area was very dissapointing. The male changing rooms had no cubicles for changing, the gym was packed and you couldn’t get on any equipment. The pool area was not set up for a spa/relaxation area as you might expect when it is advertised as a spa hotel, it was noisy and very open to being looked at by all the male gym users that made you feel very uncomfortable. The sauna was out of order. We had children running up and down our corridor very early and then a cleaner starting hovering and cleaning adjacent rooms at 9am. Fair to say we did not have a relaxing stay and could not sleep in. The staff at the bar area could use some training using the coffee machine. The first staff member that took my order said he didnt know how to make a latte so bare with him it might be bad, then handed us to another staff member who had to make our drinks twice because she said she did it wrong. I would not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and kind, very clean and comfortable. Bathroom was quite small.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk - enjoyed the gym with its diverse range of equipment for cardio and strength - the breakfast was a generous option
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Babafemi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ece

Stayed 2 nights in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not so good
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away for work

Staying away for work for 1-night. Room comfortable, ensuite was small. Went to use the pool but it was very small and very busy, so didn't bother. I was in room 311, which was at the start of the corridor, so later in evening there was an amount of noise outside room with others returning to their rooms. Staff very pleasant and helpful. Got parked in car park close to main entrance. Walked to a nearby pub for dinner. All in all a pleasant stay
Stayed 1 night in Jan 2025

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , staff very friendly and helpful , food was excellent. Shower tray doesnt hold the water and doesn't drain properly, having to wipe up bathroom floor after shower .
Stayed 1 night in Jan 2025

10/10 Excellent

leeanne

Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 4 nights in Dec 2024

8/10 Good

Charlotte

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Ok for the price

About right for the price, nothing above average.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Xmas Stay

Friendly staff, nice bedding, good location 2 miles from Norwich centre and taxi if need for evening. Able to park all day Sunday whilst Xmas shopping included in booking. Quiet room and well serviced.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with family and small children
Liked: Staff & service
Very nice stay. Staff were very helpful and accommodating. Rooms could do with a refresh and a thorough clean. Breakfast was great, lots of options. Pool and spa was a perfect way to end the stay.
Stayed 1 night in Dec 2024