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St Giles House Hotel

3.5 star property
3.5-star spa hotel in Norwich City Center

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Photo gallery for St Giles House Hotel

Interior
Bar (on property)
Exterior
Interior
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪9 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Norwich City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
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4.6 out of 5, Wonderful, 1,004 reviews
The price is CA $221
CA $266 total
includes taxes & fees
May 25 - May 26
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About the area

Norwich

Norwich City Center stay.With a stay at this Norwich City Center hotel, you'll be steps from St Giles Church and Binham Priory. Norwich Guildhall and Norwich City Hall are also within half a mile (1 km).

What's nearby

  • Norwich City Hall - 3 min walk - 0.3 km
  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • The Forum - 5 min walk - 0.4 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 9 min walk - 0.8 km

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Ten Bells - ‬3 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Coach & Horses - ‬2 min walk
  • ‪Grosvenor Fish Bar - ‬4 min walk

About this property

St Giles House Hotel

3.5-star spa hotel in Norwich City Center
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square meters) and includes conference space. Spa services, a terrace, and coffee/tea in a common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

  • 24 guestrooms or units
  • 558 sq ft of conference space
  • 52 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Dining
The Maids Head Hotel
Norwich City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 1,004 reviews
The price is CA $221
CA $266 total
includes taxes & fees
May 25 - May 26
The Maids Head Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 30.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cribs (infant beds) are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich

St Giles House Norwich

Hotel St Giles House Hotel Norwich

Norwich St Giles House Hotel Hotel

Hotel St Giles House Hotel

St Giles House

St Giles House Hotel Hotel

St Giles House Hotel Norwich

St Giles House Hotel Hotel Norwich

Frequently asked questions

How close is St Giles House Hotel to the airport?

St Giles House Hotel is 4 mi (15-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at St Giles House Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at St Giles House Hotel on May 25, 2026 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does St Giles House Hotel have an airport shuttle?

Airport shuttle services are not available at St Giles House Hotel.

Does St Giles House Hotel offer free breakfast?

St Giles House Hotel offers free cooked-to-order breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at St Giles House Hotel?

No, there is no casino at this hotel.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Early check-in costs GBP 30.00 (subject to availability).

Is there free parking at St Giles House Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does St Giles House Hotel have a pool?

St Giles House Hotel does not have a pool.

Does St Giles House Hotel have a restaurant?

St Giles House Hotel is home to SGH Brasserie, which features brunch.

Does St Giles House Hotel have a spa?

This hotel has a spa, which features hot stone massages, detox wraps, and body treatments.

How close is St Giles House Hotel to downtown Norwich?

St Giles House Hotel is 0.2 mi away from Norwich.

St Giles House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 385 reviews
Rating 8 - Good. 123 out of 385 reviews
Rating 6 - Okay. 53 out of 385 reviews
Rating 4 - Poor. 18 out of 385 reviews
Rating 2 - Terrible. 4 out of 385 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

LYNNE, GREENFIELD

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2026

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities
Yes, its good that you have excellent directions to the car park, but entering through the rear of the hotel there needs to be better signage for recepition. Pleasant staff who were very accomodating and was shown direct to the room, which was very nice. Few issues from the start, as this was the Georgian suite, i would have expected better tea and coffee facilities with better choice of decaff and milk which there was none. There was a strong odour from both the bath and shower drains which needed clearing, description stated double bed but was two singles pushed together, for a suite i would expect to be a double. Shower value covers both loose to allow water damage elsewhere and worn carpet to the bedroom lounge area. Tv was on and off and changing channels on its own possibly from other tv remotes next door. Would i stay here again, YES
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice people, all good, including the food except that we could not get WiFi in our rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Super near Town and Theatre :)
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026

8/10 Good

ANN

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Lang

Stayed 1 night in Dec 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Coffee served lok warm poached eggs served up cold. Second breakfast ordered toast did not arrive. Fan in bedroom very loud moved right away that was done at speed well done
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really Lovley and the staff were so helpful and attentive, really good service and so friendly. We had a Georgian suite room no. 23 and the room itself was lovley but however the smell of the drains from the bathroom was quite overwhelming and off putting. I realise it’s a very old building and didn’t complain as I hate doing that but however for a £200 room this should be carefully considered. Overall our stay was a little bit dampened by this and realise now that I should have mentioned the smell for the next guest to not have the same experience. Staff however are amazing xx
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stairs were daunting. Great breakfast and nice room and workout facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Disliked: Property conditions & facilities
Room has a smell of dirty drains
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025