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St Giles House Hotel

3.5 star property
3.5-star spa hotel in Norwich City Center

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Photo gallery for St Giles House Hotel

Interior
Interior
Exterior
Food and drink
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪7 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Norwich

Norwich City Center stay.With a stay at this Norwich City Center hotel, you'll be steps from St Giles Church and Binham Priory. Norwich Guildhall and Norwich City Hall are also within half a mile (1 km).

What's nearby

  • Norwich City Hall - 3 min walk - 0.3 km
  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 7 min walk - 0.7 km
  • Norwich Cathedral - 13 min walk - 1.1 km

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Bar Marzano - ‬4 min walk
  • ‪Ten Bells - ‬3 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Strangers Coffee House - ‬4 min walk
  • ‪Alchemista - ‬4 min walk

About this property

St Giles House Hotel

3.5-star spa hotel in Norwich City Center
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square meters) and includes conference space. Spa services, a terrace, and coffee/tea in a common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

  • 24 guestrooms or units
  • 558 sq ft of conference space
  • 52 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Dining
The Maids Head Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 1,008 reviews
The price is CA $189
CA $227 total
includes taxes & fees
Feb 5 - Feb 6
The Maids Head Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cribs (infant beds) are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 335 reviews
Rating 8 - Good. 108 out of 335 reviews
Rating 6 - Okay. 49 out of 335 reviews
Rating 4 - Poor. 18 out of 335 reviews
Rating 2 - Terrible. 4 out of 335 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for central Norwich. Theatre and shops 5 min walk. Main areas tastefully decorated. Spotless. Very calm feel. Reception quirky a private little office room off the side of entrance. Felt like we had stepped back in time. It had a little ding ding bell on the desk for attention. Felt like I was meeting the Bank Manager but don't change your uniqueness. I dread to think how you get on if you have a rush on though! Parking £10 I understand why but great you let us leave our car there next day for as long as needed. Our room spotless and very spacious with a massive telly. The bathroom fan extremely noisy like a jet engine I think you have a problem there but mercifully turned off as long as you avoided putting the light on. We had wished you were serving evening meals. It spoilt our stay. We did not know where to go so ended up with a Burger King. Breakfast a lovely quiet time. Only 2 other tables when we sat down. My full English took 45 mins to come sat with my one coffee offered to me, May I suggest putting a coffee pot on the side so we can help ourselves even a toaster. When my breakfast arrived was worth it. Freshly cooked, non greasy and very tasty. When we come back which we will, I hope you will offer evening meals. All in all, Thank you St Giles for a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Alison

Needs a little TLC

Nice central location. A bit shabby in places. Allocated accesible room which not asked for mean't sink mirror to low for me to do contacts. Breakfast very good and good choice.
Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Good location dated hotel

A good location for central Norwich with convenient car parking (£10 per 24hr). Hotel is quite dated + a bit shabby in places. Our room was fairly clean but could do with some TLC. We could hear music all night from somewhere nearby. It wasn't horribly loud but it was only a Tuesday night, so perhaps it's worse on weekends. A fridge in the room would have been nice, but we appreciated the kettle/tea and coffee mugs. Good size towels but the shower leaked all over the floor so they were used to mop that up. Pillows are awful.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Staff were really great. Room (no 1) was fine, if a bit spartan (could have done with another chair for instance). The bathroom was rather tired, though, and water splashed under the shower door, so the floor became very slippery.
Stayed 2 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good value

Entrance to the hotel and public areas are lovely. Rooms are located in the rear 1970s extension. Basic but finished adequately. Decent value
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation party

Great little hotel in the heart of Norwich Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

This hotel is amazing. It’s beautiful, the food and cocktails are great and the staff are brilliant. Genuinely the best service we have received in a very long time. Cannot recommend it highly enough.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victorian Luxury

Great Location, victorian luxury feel
Stayed 1 night in Jul 2025