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The St. Regis Astana

5.0 star property
Family-friendly 5-star hotel near Khan Shatyr

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Photo gallery for The St. Regis Astana

Water view
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Food and drink
View from room
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
1 Kabanbay Batyr Avenue, Astana, 010000
  • Popular LocationKazakhstan Ministry of Foreign Affairs5 min drive
  • Popular LocationBayterek Tower6 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan8 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, River View

55-inch LED TV with satellite channels, TV, iPod dock

Deluxe Room, 1 King Bed, River View

  • 68 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Room, 1 King Bed, River View

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Single Beds

  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Grand Room, 1 King Bed, Balcony

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Balcony

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Living room

Suite, 1 Bedroom, River View

  • 150 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, River View

Royal Suite, 1 Bedroom, River View

Royal Suite, 1 Bedroom, River View

  • 235 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 510 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton, Astana
Pool
Spa
Pet-friendly
Parking included
4.9 out of 5, Exceptional, (29)
The price is CA $427
per night
CA $479 total
includes taxes & fees
16 May - 17 May
The Ritz-Carlton, Astana

About the area

Astana

Central Astana getaway .Your stay at this Yesil District hotel places you within 3 miles (5 km) of Kazakhstan Ministry of Foreign Affairs and Khan Shatyr. Bayterek Tower and Keruen are also within 3 miles (5 km).

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 5 min drive
  • Bayterek Tower - 6 min drive
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive
  • Palace of Peace and Reconciliation - 8 min drive
  • Astana Arena - 8 min drive

Getting around

  • Astana Railway Station - 20 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive

Restaurants

  • Zebra Coffee - 12 min walk
  • Pub Wien - 9 min walk
  • Кафе НС - 12 min walk
  • Master Coffee - 12 min walk
  • Astana Nury - 11 min walk

About this property

The St. Regis Astana

Family-friendly 5-star hotel near Khan Shatyr
The St. Regis Astana offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 12378 square feet (1150 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The St. Regis Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Beaux Arts Astana hotel.

  • 120 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 12378 sq ft of conference space
  • 1150 sq m of conference space
  • Built in 2017
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The St. Regis Astana offers 120 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Azerbaijani, Chinese (Mandarin), English, German, Italian, Russian, Turkish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: KZT 19500 for adults and KZT 9750 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV
  • iPod dock
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 22400 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately KZT 19500 for adults and KZT 9750 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 22400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

St. Regis Astana Hotel
St. Regis Astana Hotel Nur-Sultan
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The St. Regis Astana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 1 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Stayed 4 nights in Dec 2023

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Sep 2023

10/10 Excellent

Kristjan

Liked: Amenities
Perfect
Stayed 8 nights in Sep 2023

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great location, great food!
Stayed 1 night in Jul 2023

2/10 Terrible

Bradley

Stayed 5 nights in Aug 2022

10/10 Excellent

Saniya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Menzhamal

Stayed 1 night in Aug 2021

10/10 Excellent

Yazeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Nur-Sultan
Simply the best in Nur-Sultan with the Ritz-Carlton
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staycation
We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020